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Twoconnect

Team Manager

Twoconnect

Team Manager providing support to employees and monitoring performance in a hybrid setting. Engaging with HR and management for operational success and employee development.

Posted 7/5/2026full-timePasig City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in employee engagement, performance management, and operational support, with a strong focus on relationship building and compliance. Proficient in managing high-volume workforces and providing actionable insights for leadership decision-making.

Highest-signal resume keywords
Employee Relations ManagementPerformance Development AssessmentsCoaching and MentoringMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance Improvement PlansEmployee Performance MonitoringDocumentation ComplianceData AnalysisReport Preparation
Soft Skills
Interpersonal CommunicationWritten CommunicationVerbal CommunicationRelationship BuildingMultitasking
Tools & Technologies
Microsoft OfficeExcelHubSpotBusiness Systems
Industry Keywords
Corporate ManagementHuman ResourcesEmployee EngagementOperational SupportWorkforce Management

About the role

Key responsibilities & impact
  • Support employees throughout their journey by conducting regular check-ins, onboarding sessions, and performance discussions to promote engagement and success.
  • Monitor employee performance, provide coaching, and manage Performance Development Assessments (PDAs), Performance Improvement Plans (PIPs), and other development initiatives.
  • Respond to employee enquiries, resolve workplace and operational issues, and work closely with HR, IT, and managers to ensure timely support.
  • Maintain accurate employee records, reports, and tracking systems, ensuring all documentation is up to date and compliant with internal processes.
  • Prepare regular performance and operational reports, identify risks and trends, and provide actionable insights to support leadership decision-making.

Requirements

What you’ll need
  • Bachelor's degree in Communications, Corporate Management, Human Resources, Business Administration, or a related field preferred.
  • Minimum of 5 years' experience in corporate management, employee relations, operations, or administrative support roles.
  • Proven ability to manage and support a high-volume offshore workforce across different roles, seniority levels, and industry backgrounds.
  • Excellent interpersonal, written, and verbal English communication skills, with the ability to build relationships and handle sensitive employee matters professionally.
  • Proficient in Microsoft Office (particularly Excel), HubSpot, and other business systems, with strong organisational and multitasking skills in a fast-paced environment.

Benefits

Comp & perks
  • Hybrid - quarterly onsite visits or as needed
  • Monday to Friday 3:00pm - 12:00mn PHT
  • HMO with 2 free dependents and other medical reimbursements
  • 20 annual leaves + 1 birthday leave
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture