Team Manager

Twoconnect

Team Manager providing support to employees and monitoring performance in a hybrid setting. Engaging with HR and management for operational success and employee development.

Posted 7/5/2026full-timePasig City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support employees throughout their journey by conducting regular check-ins, onboarding sessions, and performance discussions to promote engagement and success.
Monitor employee performance, provide coaching, and manage Performance Development Assessments (PDAs), Performance Improvement Plans (PIPs), and other development initiatives.
Respond to employee enquiries, resolve workplace and operational issues, and work closely with HR, IT, and managers to ensure timely support.
Maintain accurate employee records, reports, and tracking systems, ensuring all documentation is up to date and compliant with internal processes.
Prepare regular performance and operational reports, identify risks and trends, and provide actionable insights to support leadership decision-making.

Requirements

What you’ll need

Bachelor's degree in Communications, Corporate Management, Human Resources, Business Administration, or a related field preferred.
Minimum of 5 years' experience in corporate management, employee relations, operations, or administrative support roles.
Proven ability to manage and support a high-volume offshore workforce across different roles, seniority levels, and industry backgrounds.
Excellent interpersonal, written, and verbal English communication skills, with the ability to build relationships and handle sensitive employee matters professionally.
Proficient in Microsoft Office (particularly Excel), HubSpot, and other business systems, with strong organisational and multitasking skills in a fast-paced environment.

Benefits

Comp & perks

Hybrid - quarterly onsite visits or as needed
Monday to Friday 3:00pm - 12:00mn PHT
HMO with 2 free dependents and other medical reimbursements
20 annual leaves + 1 birthday leave
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Performance Improvement PlansEmployee Performance MonitoringDocumentation ComplianceData AnalysisReport Preparation

Soft Skills

Interpersonal CommunicationWritten CommunicationVerbal CommunicationRelationship BuildingMultitasking