Trustly

Account Manager

• Define and execute the global roadmap for bank partnerships and product integrations, reporting directly to the C-Suite
• Manage and scale a global portfolio of partnerships, including Tier-1 banks, processors, and local clearing houses (ACH, RTP, FedNow)
• Oversee 3rd party transaction expense budgets and drive initiatives that significantly reduce cost-of-service while increasing margin
• Collaborate with Product and Engineering to launch industry-changing capabilities
• Lead and mentor a high-performing global team, fostering a culture of KPI-driven results and "people-first" enablement
• Serve as a key advisor on regulatory shifts, ensuring all partnerships meet global standards for risk-controlled money movement

VP, Global Bank Partnerships

General Counsel

• Work closely with Product Counsel across the EU and UK region, serving as the specialist privacy adviser on complex privacy matters, regulatory queries, and high-risk data processing activities.
• Develop and execute Trustly's privacy and data protection strategy for the EU and UK region, ensuring compliance with GDPR, UK GDPR, Data Protection Act 2018, ePrivacy Directive, and national data protection laws across EU member states.
• Provide specialist, in-depth privacy advice, ensuring complex privacy issues are resolved effectively.
• In collaboration with the wider Privacy & DPO Team, implement and adapt Trustly's global privacy framework to ensure compliance with EU and UK requirements.
• Conduct and oversee privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for new products, services, features, and business initiatives.
• Provide specialist privacy by design guidance to Product Counsel for embedding into product and engineering workstreams as required.
• Manage data subject rights requests and handle data disclosure requests from law enforcement authorities, ensuring timely and compliant responses.
• Lead privacy breach preparedness and incident response efforts for the EU and UK region, including developing incident response plans, coordinating breach investigations, and managing regulatory notifications.
• Monitor legislative and regulatory developments affecting privacy and data protection in the EU and UK, providing timely analysis and recommendations to senior leadership.
• In collaboration with the Global DPO, manage engagements with privacy regulators in the EU and UK, including the Information Commissioner's Office (ICO), European Data Protection Board (EDPB), and national data protection authorities across EU member states.
• Collaborate closely with the global Privacy & DPO team to ensure alignment on privacy strategies, share best practices, and coordinate cross-regional privacy initiatives.
• Develop and maintain privacy documentation, including data inventories, records of processing activities, and privacy compliance registers.

Senior Privacy Counsel

Compliance

• Advise the product and engineering teams, in collaboration with legal, on US licensing requirements, bank partnership options, consumer regulatory requirements, artificial intelligence standards and regulations and internal policies required to ensure that product offerings comply with applicable laws and regulation.
• Provide clear and actionable guidance to product development, marketing, engineering and operations teams in support of a “compliance by design” approach.
• Develop, implement and enhance Trustly’s regulatory compliance program to include policies, procedures, risk assessments, internal controls and training related to establishing a compliance management system that complies with consumer financial regulatory requirements.
• Support development of governance frameworks for BaaS partnerships including compliance responsibilities and oversight structures, program compliance requirements and contols and monitoring and reporting expectations.
• Support the product team through the New Business Initiatives Review process, including ensuring all risk assessments are completed and mitigation action plans addressed.
• Support evolution of the AML/Sanctions program to include consumer coverage including required tools, resources, workflows, etc.
• Ensure that the Company’s compliance management system satisfies expectations of regulators, bank partners, etc.
• Provide regular reports, insights and communication to management on the status of the compliance program.

Director, Regulatory Compliance

Marketing Operations

• Own the HubSpot instance and the marketing setup in Salesforce CRM for the Americas.
• Evaluate, implement, and manage tools that improve visibility, efficiency, and performance across the funnel - including our ABM platform (6sense) and related martech stack.
• Proactively troubleshoot system, workflow, tracking, and data issues to eliminate bottlenecks and increase productivity.
• Own end-to-end campaign operations in HubSpot: scoping, building, launching, and ensuring accurate tracking.
• Translate ICPs into audience strategies, segmentation, and lifecycle workflows that improve deal velocity.
• Ensure UTM tracking compliance and campaign tagging standards are consistently applied across all Americas Marketing activities.
• Design and maintain dashboards that connect Marketing activity to pipeline and revenue - not just leads or MQLs.
• Own marketing data governance, including data hygiene, deduplication, enrichment, and documentation, while delivering insights and recommendations that drive continuous optimization and revenue impact.

Senior Marketing Operations Manager

Product Manager

• Define the long-term vision and multi-year roadmap for Enterprise Insights
• Identify and prioritize high-value enterprise use cases powered by Trustly’s data
• Establish differentiated positioning within the market
• Develop pricing, packaging, and monetization strategies
• Partner with enterprise sales teams on deal structuring and partner integrations
• Own KPIs tied to revenue, adoption, activation, and long-term retention
• Drive business case development and investment prioritization
• Lead complex technical integrations with external providers and enterprise partners
• Collaborate with Engineering and Data teams to define scalable data models, APIs, and signal frameworks
• Create reusable product infrastructure that supports a broader Enterprise Insights portfolio
• Establish internal playbooks, documentation, and best practices

Lead Product Manager, Enterprise Insights

Sales Operations Manager

• Own enterprise enablement: Design and run onboarding and ongoing enablement programs tailored to complex, long-cycle sales environments.
• Sharpen our commercial narrative: Partner with Product and Marketing to ensure messaging is clear, differentiated, and actually usable in customer conversations.
• Build high-impact content: Create and maintain enablement assets such as pitch decks, battle cards, and objection-handling frameworks that support senior-level selling.
• Drive measurable impact: Track effectiveness across metrics like ramp time, win rates, and content adoption, and use insights to continuously improve.
• Facilitate workshops that matter: Lead engaging sessions with sales teams that are practical, relevant, and grounded in real deals.
• Make enablement tech work for sellers: Optimize tools like Salesforce and Gong so they reduce friction and reinforce good sales behaviour — not add admin.
• Partner on process and change rollout: Work closely with Sales Ops and Sales Leadership to support the rollout of new sales processes, operating rhythms, and tooling changes — ensuring they’re understood, adopted, and reinforced in day-to-day selling.

Sales Enablement Manager

Frontend Engineer

• Be a part of our payment team and build the UI for the next-generation payment platform using **React**.
• Learn new methods and techniques in a team where **pair and mob programming** is part of the daily methodology.
• Work closely with other developers, UX Designers, and product owners on a daily basis.
• Maintain a high focus on writing clean, testable code.
• Analyze large volumes of data to find possible problems and propose performance improvements.
• Identify performance issues and propose solutions.
• Support new developers on the company and train them on the development process, patterns, and features.
• Participate in functional meetings with non-engineering teams, offering knowledge of all front-end features and skills to propose solutions.
• Be able to participate in incident meetings and create an action plan.
• Drive technical initiatives from ideation to completion, influencing how your team collaborates and ships code.
• Design, develop, test, deploy, maintain, and improve software; take full responsibility for the lifecycle of your code.

Front-End Developer, Payment Experience

Sales

• Define and execute the "Go-To-Market" strategy for the Enterprise segment; take accountability for departmental KPIs, multi-year revenue forecasting, and market share expansion.
• Lead the pursuit of Trustly’s most complex, high-ACV (Annual Contract Value) opportunities, managing the sophisticated commercial and technical negotiations required for global enterprise shifts.
• Serve as a formal mentor and "deal coach" to junior and mid-level Sales Executives, leveling up the team’s consultative selling skills, discovery techniques, and closing ratios.
• Act as a key stakeholder in the product roadmap, translating high-level merchant requirements and regulatory trends into actionable product innovations.
• Forge deep alliances with Risk, Legal, Compliance, and Engineering to streamline the "quote-to-cash" process for bespoke payment integrations.
• Represent Trustly at industry-leading conferences and executive roundtables, positioning the company as the gold standard in Open Banking and payment disruption.

Sales Director – Enterprise

Account Executive

• Architect and execute a strategic territory plan; own sales forecast accuracy, demand generation, and sophisticated deal-structuring strategies.
• Lead complex negotiation processes for high-value enterprise contracts, ensuring alignment between Trustly’s capabilities and client KPIs.
• Partner with Product, Risk, Legal, and Engineering to design and implement customized payment solutions that solve unique merchant pain points.
• Strategic Consultative Selling: Move beyond "off-the-shelf" pitches to act as a trusted advisor, identifying opportunities for market disruption and value-added integration.
• Performance Excellence: Consistently deliver results under pressure, managing multiple high-priority accounts while maintaining a high velocity of execution.
• Market Leadership: Stay at the forefront of Fintech and Open Banking trends to drive customer-led innovation and maintain a competitive edge in the payments ecosystem.

Sales Executive, Enterprise

Manager

• Lead and support a team of Senior and Technical Support Agents
• Be hands-on with complex technical cases and ticket escalations
• Investigate recurring or systemic issues and drive them to resolution
• Act as a key stakeholder during technical incidents, joining incident calls and supporting coordination and communication
• Collaborate closely with Product Managers to provide customer and support insights into bugs, improvements, and prioritization
• Build strong relationships with Engineering teams to ensure issues are routed and handled efficiently
• Contribute to documentation, processes, and ways of working that improve long-term product stability
• Take ownership of reducing repeat issues and improving overall product health

Second Line Team Lead – Manager

Affiliate Manager

• Drive the design and administration of global compensation and equity programs
• Support global equity structures including options and RSUs
• Continuously evaluate and evolve our global benefits
• Maintain and refine our global job levelling and career architecture framework
• Proactively audit and update rewards practices and policies
• Act as a partner to the business by using deep analytics to solve complex compensation challenges
• Develop clear communication strategies that demystify compensation and benefits for employees
• Improve and oversee our global mobility framework

VP, Global Bank Partnerships

Senior Privacy Counsel

Director, Regulatory Compliance

Senior Marketing Operations Manager

Lead Product Manager, Enterprise Insights

Sales Enablement Manager

Sales Enablement Manager

Front-End Developer, Payment Experience

Sales Director – Enterprise

Sales Executive, Enterprise

Second Line Team Lead – Manager

Senior Total Rewards Partner