Trulieve

Supervisor

• Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
• Achieving key performance metrics and ensuring the efficient daily operation of the store
• Ensuring regulatory compliance while delivering exceptional customer experience
• Maintain brand standards in visual merchandising
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners

Shift Supervisor

Associate

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management. *Employees MAY be required to perform additional team tasks on an as needed basis.

Dispensary Associate – Part Time

Technician

• Participates in harvesting cannabis material while properly preparing, weighing, and logging cannabis material for transportation to the dry rooms
• Defoliation of the plants as needed
• Maintain compliance using a centralized tracking system
• Documenting testing results through reports and logs
• Inputting data into the company database
• Continual quality control assessment as product moves through the process
• Maintaining and operating all equipment in accordance with standard operating procedures
• Weighing and disposing of all plant waste material
• Ensure that material and/or products are processed and prepared by following SOP and/or cGMP standards of cleanliness and hygiene
• Ensure all cannabis material and/or product are accounted for according to company policy and procedures
• Sweep, mop, vacuum, and bag any excess plant material leaving the work areas clean
• Clean, sanitize, and store all equipment upon use
• Observe and follow company safety rules and regulations
• Perform various manual cross-department job duties as needed
• Ensure an overall positive, safe and clean environment
• All other duties as assigned

Post Harvest Technician – I

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Dispensary Associate, Part Time

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Supply Chain

• Monitor and maintain store inventory and ensure accuracy of inventory reporting
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Conduct inventory audits and any cycle counts required in partnership with the General Manager/Assistant General Manager
• Perform system adjustments as required and conduct and/or participate in analysis of root cause for any adjustments
• Help determine, initiate, and execute subsequent corrective actions
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

Associate Inventory Manager

• The Cultivation Technician I provides manual labor to support the operations within the Cultivation department, while abiding by laws, rules, policies, procedures, and operational guidelines.
• The Cultivation Technician I position will primarily support the flower department with day-to-day plant maintenance tasks and sanitation responsibilities.
• Physical, repetitive agricultural work, follow directions and take instructions from supervisors
• Repetitive climbing on a ladder or working on an elevated platform
• Netting and Trellis flower plants
• Loading plants and placing emitters
• Tucking and spreading plants as directed
• Pruning and defoliating plants
• Proper use of PPE in accordance with company guidelines
• Sweep, mop, vacuum, and bag any excess plant material leaving the grow room clean once plant maintenance is completed
• Clean, sanitize, and store all grow room tools and equipment upon use
• Perform various manual cross-department job duties as needed

Cultivation Technician I

• Provides manual labor to support the operations within the Cultivation department
• Supports the flower department with day-to-day plant maintenance tasks and sanitation responsibilities
• Performs various manual cross-department job duties as needed
• Cleans, sanitizes, and stores all grow room tools and equipment upon use
• Follows directions and takes instructions from supervisors
• Engages in repetitive agricultural work such as netting, loading and maintaining plant structures

Cultivation Technician I – 1st Shift

Representative

• Provide engagement across company digital media channels which include social media, e-mail and web-based platforms.
• Provide superior patient care across all digital media channels (Facebook, Instagram, Twitter, email and more).
• Engage with social media audiences daily.
• Support patient acquisition by responding to online inquiries.
• Perform digital patient care tasks.
• Act in accordance with company procedures and industry standards.
• Perform other duties as assigned.

Digital Media Representative

• Provide exceptional customer service to customers, guests, and coworkers
• Provide empathy and compassion to patients
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
• Assist Managers and Shift Supervisors with returns in accordance with company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve Policies and Procedures
• Work directly with the leader on duty to enhance the customer experience
• Assist customers with any product or device issues
• Work with leadership and management to find solutions to customer issues
• Document customer issues and concerns on the customer's profile
• Maintain a clean and well-stocked workstation throughout the shift
• Assist with processing all online orders, including deliveries, in a 2-hour timeframe

Seasonal Dispensary Associate – Part Time

• The Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store.
• This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Responsible for handling and resolving patient issues and escalations.

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

General

• Guide customers on their journey into cannabis by educating them on benefits and side effects
• Facilitate customer purchases per State regulations
• Provide exceptional customer service
• Assist Managers and Shift Supervisors with returns and patient orders
• Work directly with leadership to enhance the customer experience

Dispensary Associate

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.
• Must possess a valid driver’s license and clear driving record to fulfill delivery driver role.

• The Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store.
• This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Responsible for handling and resolving patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.