Shift Supervisor

Trulieve

Shift Supervisor assisting store leadership at Trulieve's retail store in a compliant, customer-focused environment. Leading team performance in daily operations and regulatory adherence.

Posted 6/30/2026full-timeYork • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in retail operations, focusing on team development, regulatory compliance, and exceptional customer service. Proficient in cash handling and maintaining brand standards while achieving key performance metrics.

Highest-signal resume keywords

LeadershipCustomer ServiceCash HandlingRegulatory ComplianceTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementVisual MerchandisingSOP CompliancePerformance MetricsElectronic Equipment Operation

Soft Skills

Interpersonal SkillsProfessionalismCommunicationConflict ResolutionConfidentiality

Tools & Technologies

ComputerScannerPrinterTelecommunication Devices

Industry Keywords

Retail ManagementCustomer ExperienceTeam AccountabilityService Standards

About the role

Key responsibilities & impact

Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
Achieving key performance metrics and ensuring the efficient daily operation of the store
Ensuring regulatory compliance while delivering exceptional customer experience
Maintain brand standards in visual merchandising
Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
Monitor and maintain store inventory
Responsible for handling and resolving patient issues and escalations
Maintain professional working relationships with business partners

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely.

Benefits

Comp & perks

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