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Shift Supervisor
TrulieveShift Supervisor assisting store leadership at Trulieve's retail store in a compliant, customer-focused environment. Leading team performance in daily operations and regulatory adherence.
About the role
Key responsibilities & impact- Responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel
- Achieving key performance metrics and ensuring the efficient daily operation of the store
- Ensuring regulatory compliance while delivering exceptional customer experience
- Maintain brand standards in visual merchandising
- Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
- Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations
- Maintain professional working relationships with business partners
Requirements
What you’ll need- High School Diploma required
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Ability to interact with customers and team members respectfully and politely.
Benefits
Comp & perks- Paid time off 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
Inventory ManagementVisual MerchandisingSOP CompliancePerformance MetricsElectronic Equipment Operation
Soft Skills
Interpersonal SkillsProfessionalismCommunicationConflict ResolutionConfidentiality