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Seasonal Dispensary Associate – Part Time
TrulieveSeasonal Dispensary Associate providing customer education about cannabis products in a retail environment. Delivering exceptional customer service and assisting in product purchases per state regulations.
About the role
Key responsibilities & impact- Provide exceptional customer service to customers, guests, and coworkers
- Provide empathy and compassion to patients
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
- Assist Managers and Shift Supervisors with returns in accordance with company policy
- Prepare and process patient orders in a timely and efficient manner
- Follow Trulieve Policies and Procedures
- Work directly with the leader on duty to enhance the customer experience
- Assist customers with any product or device issues
- Work with leadership and management to find solutions to customer issues
- Document customer issues and concerns on the customer's profile
- Maintain a clean and well-stocked workstation throughout the shift
- Assist with processing all online orders, including deliveries, in a 2-hour timeframe
Requirements
What you’ll need- High-school diploma or equivalent
- Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
- Prior experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff
- Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
- Must be able to pass a comprehensive background record check
Benefits
Comp & perks- Comprehensive benefits package including paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order ProcessingCash HandlingPatient Service StandardsDocumentation of Customer Issues
Soft Skills
EmpathyInterpersonal SkillsProfessionalismAbility to Work Independently
Certifications
Valid Driver's License