TRM Labs

Financial Planning and Analysis

• Act as a trusted advisor, enabling financial institutions to maximize the effectiveness of TRM's platform within their compliance, risk, and investigative functions.
• Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data and conducting financial crime investigations.
• Build and deliver product demonstrations tailored to compliance officers, investigators, and risk teams.
• Conduct structured training sessions to ensure the platform is embedded into customers’ day-to-day compliance programs.
• Serve as the “Voice of the Customer” by channeling customer feedback to product and engineering teams to influence product direction.
• Monitor customer engagement and usage trends, identifying risks and opportunities to drive measurable outcomes.
• Proactively identify early signals of churn risk and implement effective mitigation strategies.
• Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks.
• Draft and send client alerts about new sanctions and tool updates within hours; validate client traces and gather intelligence on VASPs promptly; respond to urgent client inquiries as needed.

Deployment Strategist, Financial Institutions

Recruitment

• Build a high-velocity recruiting engine that efficiently identifies and recruits the best talent to TRM.
• Manage the full recruiting lifecycle across a variety of roles and teams.
• Create positive candidate experiences throughout every touchpoint.
• Develop creative and impactful sourcing strategies to find and hire a diverse and exceptional team.
• Continuously improve recruiting processes and increase the efficiency of hiring.
• Within 72 hours schedule intake meeting, open position in ATS, post description, design interview process, and configure interview plan.
• Within a week conduct 5–10 Recruiter Screens and run the first hiring-team calibration sync.
• Two weeks after initial interviews analyze data to identify drivers of pass rates and conversions and share insights with the hiring team.

Go-to-Market Recruiter

Program Manager

• Lead and execute initiatives that bring our employer brand to life
• Launch and run creative employer brand campaigns end-to-end
• Collaborate with internal stakeholders across Talent, DEI, and Marketing
• Own and optimize a content calendar of high-impact storytelling moments
• Drive presence at recruiting events, both virtual and in-person
• Stand up scalable templates and systems to measure and improve branding programs
• Act as both strategist and hands-on executor, balancing creativity with operational discipline
• Manage timelines, vendors, and budgets; ship campaigns quickly (within 72 hours once approved)
• Operate on a remote, async-first talent team with minimum PST overlap

Talent Brand & Program Manager

Billing Specialist

• TRM Labs mission-driven blockchain intelligence company fighting crime and creating a safer world
• Own the end-to-end billing and invoicing process, ensuring accuracy, timeliness, and compliance
• Partner cross-functionally with Sales, Revenue Operations, FP&A, and Legal to reflect contract terms in billing and revenue recognition
• Drive collections by monitoring receivables, resolving disputes, and partnering with customers to improve payment cycles
• Identify and implement process improvements and automation to reduce manual effort and strengthen controls
• Support audit readiness by maintaining documentation and strengthening internal controls
• Ensure invoicing practices align with ASC 606, including contract review and revenue treatment documentation

Senior Billing Specialist

Growth Marketing

• TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. • The Marketing team at TRM Labs is looking for a Senior Growth Marketing Manager to scale pipeline impact through full-funnel demand campaigns that drive measurable revenue outcomes. You’ll lead campaign strategy and execution across key customer segments and geographies, directly partnering with Sales and cross-functional stakeholders to convert market interest into pipeline and bookings. • What we’re looking for: 6–10 years of experience in B2B SaaS marketing, with a focus on demand generation and pipeline growth; Proficient in partnership with Sales, Product Marketing, and RevOps. • About the Team: A 16-person global marketing team across Demand Gen, Regional Marketing, Product Marketing, and Brand with strong async culture. • Learn about TRM Speed in this position: Launch and optimize high-impact campaigns in weeks, not quarters; Iterate relentlessly based on performance data; Collaborate with Sales and RevOps in real time. • Join our mission: We’re remote-first with a global team and mission to disrupt illicit activity.

Senior Growth Marketing Manager

• The Marketing team at TRM Labs is looking for a Senior Growth Marketing Manager to scale pipeline impact through full-funnel demand campaigns that drive measurable revenue outcomes. You’ll lead campaign strategy and execution across key customer segments and geographies, directly partnering with Sales and cross-functional stakeholders to convert market interest into pipeline and bookings.
• Launch and optimize high-impact campaigns in weeks, not quarters, rapidly translating market signals and sales input into scalable demand plays that drive pipeline.
• Iterate relentlessly based on performance data, quickly pivoting campaign strategy to double down on what’s working and cut what’s not — no vanity metrics, just revenue outcomes.
• Collaborate with Sales and RevOps in real time, removing blockers and co-creating fast, measurable experiments that move deals through the funnel faster.

Chief Marketing Officer

• End-to-End Reporting Across Marketing Functions – Build and manage comprehensive reporting for content, PMM, regional marketing, and demand generation. Translate reporting into actionable insights.
• Full Ownership of Marketing Infrastructure & Tooling – Manage and optimize our marketing tech stack, including HubSpot, Salesforce, HockeyStack, Apollo, Clay, Splash, LeanData, and Osano. You’ll build and maintain scalable processes for things like campaign execution, lead scoring and routing, UTM tracking, and attribution.
• Hands-On Execution with Strategic Impact – As an initial IC (with agency support), you’ll blend systems-level thinking with roll-up-your-sleeves execution. Evaluate and implement new tooling, scope strategic experiments, and identify operational gaps — while building documentation and knowledge bases to onboard future teammates. Support strategic initiatives such as pipeline predictability models, funnel diagnostics, and ROI analysis.
• Cross-Functional Partnership & Resource Management – Collaborate across Marketing, Sales, RevOps, and Finance to align goals, surface insights, and evolve GTM infrastructure. Manage agency partners and define hiring needs to scale the Marketing Ops function.

• You deploy a new lead scoring model with HubSpot and LeanData, gain sales alignment, and improve routing efficiency — all in your first month
• You spot inconsistencies in campaign UTM tracking, implement a standardized taxonomy, and publish a governance guide within 10 days
• You roll out a HockeyStack attribution model MVP in 3 weeks and present performance insights to GTM leadership in week 5
• You identify funnel leakage in MQL-to-SQL conversion mid-quarter, trace root cause in 72 hours, and drive a fix with cross-functional partners

• Leadership Principles – Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
• Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
• Inspiring Colleague – We value humility, candor, and a one-team mindset.

• Work alongside top experts and learn every day.
• Embrace a growth mindset with development opportunities tailored to your role.
• Take on high-impact challenges in a fast-paced, collaborative environment.
• Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up. We expect everyone to both give and receive feedback as part of how we get better—together.

Deployment Strategist, Financial Institutions

Go-to-Market Recruiter

Talent Brand & Program Manager

Senior Billing Specialist

Senior Growth Marketing Manager

Senior Growth Marketing Manager

Head of Marketing Operations