Trinity Health

Consultant

• Provides advanced level of hands-on Organization Development & Design (OD&D) work
• Provide consulting, service partner and/or leader enablement through the design & development of measurement, analytics & visualization tools
• Design methodologies informed by stakeholder expectations
• Liaise with Client: Primary and/or Strategic project / engagement oversight
• Analyze and review proposals, provide thought leadership & encourage creative problem solving
• Evaluate the short- and long-term effectiveness of the implemented solution
• Provides solutions in organizational capability design
• Encourage consultant development & increase team capacity
• Maintain a working knowledge of applicable federal, state & local laws / regulations

Lead Consultant, OD&D

Affiliate Manager

• Accountable for leading, guiding & directing the functional responsibilities within an area of assignment
• Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues
• Collaborate with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards
• Directly leads the planning, execution, monitoring, and stabilization of the hospital turnaround / best practice program
• Acts as the key connector between the hospital and System Office SMEs; facilitates timely engagement, coordinates resources, escalates barriers effectively, and ensures solutions are implemented and monitored at the hospital level
• Develops a culture of continuous process improvement as a standard business capability and practice

Senior Partner Performance Excellence

Medical Billing and Coding

• Performs the day-to-day billing and follow-up activities within revenue operations
• Serves as a member of the billing and follow-up team responsible for billing and follow-up of government and non-government accounts
• Provides training and guidance to lower level colleagues
• Documents claims billed, paid, settled, and follow-up
• Identifies and escalates issues affecting accurate billing and follow-up activities
• Communicates with appropriate hospital departments to clarify billing discrepancies
• Investigates overpayments, underpayments, credit balances and payment delays
• Prepares special reports to document follow-up services
• Assists in the training and education of Billing and Follow-up Representative I colleagues

Billing and Follow-up Representative II – Hospital Medical Billing Follow-up, Variance

• Perform day-to-day billing and follow-up activities within the revenue operations for an assigned PBS location.
• Serve as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts.
• Provide training and guidance to lower level colleagues and provide problem resolution as needed.
• Document claims billed, paid, settled, and follow-up in appropriate system(s).
• Identify and escalate issues affecting accurate billing and follow-up activities.
• Communicate with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information.
• Perform all follow-up functions which include the investigation of overpayments, underpayments, credit balances and payment delays.
• Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay.
• Assist in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing.
• Maintain a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct.

Billing and Follow-up Representative II – PFS, Hospital Medical Billing, Follow-up Variance

Director

• Responsible for Trinity Health’s enterprise digital and web strategy and growth for multiple business lines across Trinity Health.
• Creates a vision, strategic plan and operational strategy for the key digital entry point for Trinity Health.
• Develops and implements the Unified Consumer Web strategy for Trinity Health.
• Partners with Regional Health Ministry (RHM) and National Health Ministry (NHM) marketing and communications leaders.
• Leads measurement, reporting and optimization for all things websites.

National Director, Web Strategy

• Responsible for imaging services out of St. Mary Medical Center in Langhorne, PA and Nazareth Hospital in Northeast Philadelphia.
• Responsible for the strategic development, daily operations, direction and management of all areas in Medical Imaging including Radiology, Mammography, CAT Scan, Ultrasound, Nuclear Medicine, PET/CT and satellite/ambulatory imaging services.
• Coordinate and supervise programs and services of all imaging modalities.
• Establish and define departmental goals and objectives to meet service demands.
• Plan, implement and evaluate programs to meet defined goals.
• Monitor effectiveness of departmental programs and incorporate new technology, procedures and program ideas to maintain state-of-the-art practice.
• Evaluate new technology for patient care.
• Develop specifications for medical equipment acquisition in conjunction with Radiology needs.
• Accountable for identifying and meeting the goals established for Patient Satisfaction and Critical Success Factors within the Department.
• Supervise the preparation of individual budgets for Radiology and presents them to Administration for approval.
• Monitor budgets and expenses to control or justify variances.
• Review and approve all departmental supply and equipment expenditures.
• Responsible for all billing and invoice issues.
• Establish departmental policies and procedures which are consistent with Trinity Health policies and procedures and which promote organized and efficient operation of Diagnostic Services.
• Maintain standards of practice in cooperation with Trinity Health and ensure that the accreditation standards of JCAHO and other accrediting agencies are met.
• Responsible for the maintenance and quality control of departmental equipment and proper use by employees.
• Attends St. Mary Leadership Meetings.
• Participate in Medical Center management functions.
• Represent Diagnostic Services on committees.
• Identify, develop and coordinate Diagnostic Services literature and marketing plans with Planning and Marketing.
• Responsible for maintenance of the charge descriptions master (CDM) for radiology services. This includes deletions/additions of procedures and interventional supply charges.
• Participates in Quality Assessment & Improvement activities by gathering data and reporting events as reflected in the annual evaluation.
• Review and approve all new personnel in conformance to SMMC organizational policies and procedures.
• Enforce disciplinary policies as appropriate.
• Brings matters of concern to the attention of Administration.
• Ensures proper completion of incident reports concerning employees and patients.
• Verifies and authenticates computer reports or other means required to supply necessary data to the payroll department for accurate and proper payment of personnel.
• Coordinates patient appointments and tracks payment due when capitated radiologic procedure must be performed elsewhere.
• Responsible for P.I. plan and gathering of information.
• Prepare administrative and operational reports as requested by SMMC administration.
• Responsible for the distribution and maintenance of Radiation monitoring devices in all departments that require a badge.

Director of Imaging Services

Events

• Meet with our team and explore new roles within our growing healthcare system.
• Connect with our recruitment team, learn about available positions, and discover your next step forward.
• Assist in various roles at all three of our hospitals including RN, PCT, and others.

West Suburban Hiring Event

Operations

• Collaborates with assigned site location(s) front office and billing colleagues to improve revenue cycle performance by reviewing metrics regularly, assessing root cause analysis, and developing/implementing action plans.
• Reviews front-end denials (eligibility, registration, and authorizations) for each area and provides feedback to Directors, Practice Managers and Supervisors.
• Provides trended metrics to help identify areas that are performing well and areas that need further development/review.
• Oversees, assists, and manages Registration Charge Review and Claim Edit work queues.
• Reviews Front Office Dashboard for significant variances between performance & benchmarks or noticeable drops in performance from one week to the next.
• Develops and conducts general or specialized educational sessions for colleagues or providers, such as Billing 101 sessions.
• Conducts quarterly quality assessment of registration accuracy performed by front-end users.
• Provides education and training to those not meeting best practice goals.
• Provides recommendations for communications and assists in completion of monthly newsletters informing practice colleagues and physicians of insurance policy and regulatory changes as well as changes in CPT, ICD-10 and HCPCS coding.
• Communicates with manager and liaison team to ensure all assigned sites and colleagues are supported for all areas of revenue cycle.

Revenue Operations Business Partner

Financial Planning and Analysis

• Responsible for all aspects of internal and external financial and tax reporting
• Overseeing accounting, audit, budget and forecasting for the consolidated health ministry (HM)
• Analyze and present financial reports, business activity reports and ad hoc reports
• Clearly communicate monthly and annual financial statements to key stakeholders
• Coordinate and lead the annual audit process
• Liaison with the external auditors and/or System Office Financial Reporting Team
• Assess and implement any changes necessary
• Oversee and lead annual budgeting process
• Monitor financial performance in relationship to budget and keep senior leadership abreast of the RHM's financial status
• Manage organizational cash flow and financial forecasting
• Ensures that legal and compliance requirements are met regarding financial reporting
• Develops and ensures internal controls necessary to adequately protect the assets of the medical center are in place
• Supervises managers who oversee financial reporting for all lines of business
• Continuously assesses and improves the team's performance based on process improvement initiatives/metrics and culture of safety and colleague engagement data.

Director, Financial Operations

• Accountable for leading, guiding, and directing the Trinity Health regional area functional responsibilities
• Enable regional level strategy to address internal or external business & regulatory issues
• Responsible for consistent operating performance and achieving financial goals
• Collaborate with Service Area, Regions, and Health Ministries to ensure consistency and integration of strategy and operations
• Provide financial leadership and operational support for Trinity Health’s Supply Chain and Fixed Asset Management functions

Director, Financial Operations – Operational Support Services

Project Manager

• Provides professional project management expertise and coordination for a variety of complex, high-profile projects, programs and initiatives.
• Coordinates and leads project teams through all project phases, including planning, sourcing, execution, implementation and assessment.
• Troubleshoots problems and ensures completion of project deliverables, adhering to established standards, budgets and schedules.
• Provides project status updates to stakeholders, management and leadership.
• Develops and executes communication plans.
• Supports pharmacy projects across Michigan.

Senior Project Manager – Pharmacy Services

• Serve as a consultant & liaison to implement strategy & to support operations, projects, programs & service delivery outcomes.
• Responsible for the planning, implementation, coordination & evaluation of programs & strategic initiatives.
• Works cooperatively with various organizational levels to understand business needs & the interrelationship of issues impacting the implementation & delivery of business operations & services.
• Provides knowledge & expertise in programs & workstreams.
• Manages & implements small to medium-scale projects, programs & initiatives.
• Develops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, on budget & to specifications.

Value Analysis Consultant

Therapist

• Perform designated tasks related to the operations of the Therapy Departments
• Assist in patient treatment under the direct supervision of a Licensed Therapist/Therapist Assistant
• Administers basic treatments such as moist heat/cold packs under supervision
• Assists therapist in patient handling tasks using safe body mechanics
• Assists patients in their established therapeutic exercise routine under supervision
• Transports patients to/from therapy sessions
• Completes daily temperature logs on required equipment and documents accurately
• Reports any equipment malfunction through proper channels
• Performs clerical duties as directed
• Rotates through the various therapy areas and anticipates the needs of therapists
• Demonstrates competency via successful completion of annual departmental skills checklist
• Performs all other duties as assigned

Physical Therapy Aide

• Provides financial leadership and operational support for Trinity Information Services (TIS).
• Leads a team of financial professionals and ensures effective processes for capital and operating budgets, variance analysis, and financial reporting.
• Responsible for managing financial planning, budgeting, forecasting, and reporting processes to ensure accuracy, compliance, and alignment with standards.
• Accountable for long range financial planning, capital planning, and operating budget development.
• Communicates financial results, forecasts and issues leaders and develops action plans and contingency plans to achieve budgeted results.
• Responsible for developing and presenting continuing financial education for directors and managers.

Director, Financial Operations – Technology Services

• Join us on Thursday, April 2nd for a confidential Career Exploration Virtual Event where you can chat live with our Recruiters, explore open roles, and discover the opportunities waiting for you!
• We are currently hiring for: RN, PCT, Certified Medical Assistant, Front Desk Rep, Pharmacy Tech, Respiratory, Radiology, Physical/Occupational Therapies.