TRIMEDX

Operations

• Coordinate with Strategic Sourcing Team representatives on hand-off processes between Strategic Sourcing and Clinical Engineering Services.
• Review entitlements and eligibility requirements.
• Schedule and lead routine operational meetings with supplier representatives and Clinical Engineering Services leadership.
• Support the Field Operations team by serving as an escalation point for Master Service Agreement eligibility/applicability and/or service issues.
• Coordinate with internal Central Office functional areas and teams to ensure Master Service Agreement entitlements are leveraged in business processes.
• Partner with TRIMEDX legal, supplier representatives, service strategy team, and finance to support migration of existing service agreements to the new Master Service Agreement terms and conditions as appropriate.

Senior Operations Strategy Specialist

Software Engineer

• Manage service operations functions, such as service contracts and resources.
• Document the demand labor, demand parts, contracts, in-house labor, and in-house parts.
• Use policies as guides and apply sound judgement in day-to-day activities.
• Answer questions and meet with others to discern the root cause of technological/process problems.
• Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory.
• Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office.
• Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented.
• Provide timely feedback on projects and other requests as assigned.
• Identify variances to the norm, and make decisions about immediate corrective action.
• Administer MEMP to key performance measures.
• Manage site KPI’s (PM’s, WOT’s, Alerts and Regulatory).
• Manage the work order approval process.
• Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions.
• Set local strategy to achieve goals operating within set parameters, policies, or management. Authority to determine local strategies and execute.
• Champion and lead continuous improvement initiatives including evaluating site wide metrics root cause. Build corrective actions to bring back to the standard. Identify variances to the norm and make decisions about corrective actions.
• Define and recommend solutions to satisfy issues raised by external customers (System C-suite level). Ensure regular interaction with external customers.

Clinical Engineering Site Manager

Engineering Manager

• Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
• Invest in learning TRIMEDX policies and procedures including Motivate others through praise, recognition, and rewards
• Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
• Coach and mentor technicians by providing feedback on performance and documentation habits
• Develop others to continuously achieve long and short term business results while managing initiatives multidirectionally
• Administer MEMP to Key Performance Measures (25%)
• Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
• Build and maintain relationships with customers by employing interpersonal and conflict management skills
• Effectively collaborate with customers and vendors to develop win-win solutions
• Monitor each modality after setting financial and performance benchmarks
• Will shadow technicians and learn to perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
• Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate

Clinical Engineering Manager Trainee

Learning and Development

• Facilitate instructor-led classroom and web-based learning on proprietary business systems and processes for associates as assigned, including new customer implementations.
• Ensure on-site support of new customer field system training Implementation training is accurate, engaging, and successful.
• Work with management to gather feedback on training effectiveness, including to: post training surveys, assessments and on the job performance checklists.
• Assist with the management of the monthly new associate CORE training, including scheduling, training delivery, and materials creation and maintenance.
• Oversee software training environments including; updates, readiness for training, and submit and manage defect tickets.
• Build relationships with other internal departments that are dependent on training results and outcomes and report out on successes, action items and other information as needed.
• Serve as a positive representative for training initiatives and acting as a catalyst to help teams understand the why and how of system changes.
• Lead or participate in key initiative projects as defined by the leader of Business Operations Training.
• Develop and maintain training curriculum and materials using Instructional Design methodologies.
• Work with subject matter experts to gather content for training development.
• Participate in needs assessments for training content development.
• Write quality test items (question stems and distractors).
• Develop and maintain job aids, presentations, and instructor and user guides.
• Support the development of training for company-wide training projects as needed.
• All other duties as assigned.

Systems Training Specialist II

• Lead, design, and develop high-quality and engaging training programs, including content, simulations, games, videos, surveys, e-courses, web pages, presentations, facilitator guides, participant guides, and collateral using the ADDIE (or comparable) instructional design model
• Design and develop knowledge checks and test question banks as needed to support training programs
• Develop and enhance training content and materials based on IT development, Policies and Procedures, and field feedback
• Design and develop training for company-wide training projects as assigned
• Analyze business/audience needs and conceptualize learning approaches to identify the most effective solution and delivery method to address gaps and meet desired outcomes
• Build relationships with other internal departments that are dependent on training results and outcomes
• Collaborate with Subject Matter Experts to gather relevant content and clarify objectives
• Create pre-and post-assessments to measure learning effectiveness and impact
• Communicate proactively with SMEs throughout the development process
• Continually monitor and revise existing courses to incorporate updated content and technology
• Manage multiple concurrent projects to completion within budget and on schedule
• Monitor effectiveness of programs and training relative to objectives
• Evaluate assessment data to measure learning effectiveness and impact
• Recommend and implement continuous improvements
• Research content as needed
• Course authoring and development
• Develop media and other course components
• Write copy
• Write and evaluate test questions
• Able to prioritize work and balance multiple projects
• Able to work independently of supervision
• Project management skills; Able to manage large scale projects
• Able to establish and manage relationships
• Excellent problem solving and analytical thinking skills
• Strong written, verbal, and presentational communication skills
• Knowledge of Instructional design methodology, adult learning theory, and organizational behavior

Senior Instructional Designer

Field Engineer

• Provide clerical and administrative support for staff
• Organize and develop information/materials necessary for meetings, special projects, presentations, and reports
• Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology
• Manage travel arrangements and expenses, as needed
• Place orders for Indirect items in procurement system as outlined by TRIMEDX Supply Chain
• Perform additional support tasks: coordinate meetings (including QVRs and team meetings), calendar management, prepare documents, take notes/minutes, send reminders/responses, maintain files and records
• Maintain documents: EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures)
• Schedule meetings as requested
• Provide regional support for company sponsored events
• Establish and maintain record keeping systems and processes
• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs
• Compile daily, weekly, and monthly reports
• Act as a data resource and assist other departments, Managers and Directors as needed
• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed
• Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required
• Monitors compliance within various Divisional and TRIMEDX projects and tasks
• Coordinates and consolidates data collection and information requests, from Region(s) or System(s)
• All other duties as assigned

Clinical Engineering Admin Assistant – Field Support Specialist

Manager

• Lead clinical engineering initiatives to provide superior customer service and operational efficiency.
• Oversee site operations and provide direction to others.
• Manage personnel by staffing and scheduling technicians.
• Coach and mentor technicians and/or site managers.
• Influence change through recommendations and technical knowledge.
• Manage service operations functions and work order approval process.
• Deliver Quarterly Value Reviews and administer MEMP to key performance measures.

Senior Site Manager

Analyst

• Serve as a client resource to facilitate the delivery of Rental Management service.
• Collaborate with the Mobile Medical Equipment Teams and Clinical Engineering Teams.
• Provide strategically placed rental equipment within the facility or system.
• Present actionable insights and improve processes through effective communication.
• Reduce unneeded rentals and identify cost savings within a rental program.
• Develop and lead projects in partnership with operations leaders to reach targeted outcomes.
• Monitor, validate and prepare Rental Vendor invoices for payment.
• Build and maintain relationships with customers and rental vendors.

Healthcare Analyst

Technical Program Manager

• Responsible for and sets direction over the technical programs assigned, defining creative, high quality, and clear roadmaps based on team strategy and vision.
• Oversees program budget(s), including capital and expense budgets.
• Delivers programs that introduce new capabilities to the organization. Oversees the development, execution, monitoring and revision of program plans; approves project plans to deliver program goals and objectives.
• Working with cross-functional teams to ensure roadmap priorities meet customer needs and facilitate the implementation of programmatic solutions. Ensures enterprise level dependencies are managed and planned out.
• Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations.
• Communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.
• Collaborate with internal teams to deliver against ambitious goals for TRIMEDX. Connect program to broader organizational goals to facilitate organizational change and adoption.
• Foster a constructive dialogue, harmonize conflicting views, and lead the resolution of contentious issues to build commitment.
• Leverage your technical understanding of SaaS applications and LLMs to highlight projects risks, look around corners and help the team deliver efficiently.
• Proactively solve day-to-day strategic and technical challenges. Drive innovation and implement enhancements of program and project management best practices.
• Able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities to deliver quality search experiences that customers love.
• Communicate initiative and program level milestones and risks with senior leadership and other stakeholders.
• Leverages outside professional activities and trends to broaden knowledge: determines what is appropriate to adopt and trains and informs team of learnings.
• All other duties as assigned.

Senior Staff Technical Program Manager

• Lead cross-functional software engineering teams to build AI-enabled applications using LLMs and other advanced ML models.
• Collaborate with business stakeholders to identify high-impact opportunities to apply AI to core business problems.
• Oversee the end-to-end software lifecycle: architecture, development, testing, deployment, and support.
• Champion AI innovation by integrating generative AI, prompt engineering, RAG (Retrieval-Augmented Generation), fine-tuning, and related techniques into software solutions.
• Guide development teams in adopting best practices for ethical, responsible AI and model explainability.
• Partner with data scientists and MLOps teams to operationalize models into scalable and maintainable systems.
• Lead technology roadmap planning and prioritization to align AI application with business strategies.
• Ensure applications meet performance, security, compliance, and service-level requirements.
• Promote a culture of continuous learning and improvement with a focus on emerging AI/ML technologies.
• Coach, develop, and retain top talent within the engineering organization.

AI Applications & Software Engineering Manager

• The Site Manager Clinical Engineering leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP).
• This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop associates, and provides a communication channel between hospital executives and TRIMEDX.
• The Clinical Engineering Site Manager also directs Joint Commission inspections and ensures that TRIMDX services are in compliance with regulatory standards.
• Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others.
• Motivate others through praise, recognition, and rewards.
• Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible.
• Coach and mentor technicians, and supervisors. Provide feedback on performance and Document habits to deliver continuous service excellence.
• Influence change through recommendations. Guide other professionals based on credibility and technical knowledge.
• Provide clear direction to ensure collective achievement of goals and objectives.
• Create an environment of respect, collaboration, and open communication.
• Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.
• Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.
• Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.
• Manage service operations functions, such as service contracts and resources.
• Document the demand labor, demand parts, contracts, in-house labor, and in-house parts.
• Use policies as guides and apply sound judgement in day-to-day activities.
• Answer questions and meet with others to discern the root cause of technological/process problems.
• Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory.
• Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office.
• Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented.
• Provide timely feedback on projects and other requests as assigned.
• Identify variances to the norm, make decisions about immediate corrective action.
• Administer MEMP to key performance measures.
• Manage site KPI’s (PM’s, WOT’s, Alerts and Regulatory).
• Manage the work order approval process.
• Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions.
• Set local strategy to achieve goals operating within set parameters, policies, or management. Authority to determine local strategies and execute.
• Champion and lead continuous improvement initiatives including evaluating site wide metrics root cause. Build corrective actions to bring back to the standard. Identify variances to the norm and make decisions about corrective actions
• Define and recommend solutions to satisfy issues raised by external customer (System C-suite level). Ensure regular interaction with external customers.

Strategy

• Identify and lead projects that save our clients’ money
• Projects are focused in areas like deferring purchases, validating purchase requests, and monetizing asset ROI
• Track and report financial and operational benefits
• Work with client leaders to establish the TRIMEDX toolset as the source of truth
• Develop high-touch relationships with client leaders
• Facilitate organizational communications on clinical asset lifecycle issues
• Identify trends of escalated issues and develop processes to address them
• Provide analytics and project management support for client initiatives

Strategic Advisor, Clinical Assets

• Leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP).
• Manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers.
• Provides a communication channel between hospital executives and TRIMEDX.
• Directs Joint Commission inspections and ensures compliance with regulatory standards.
• Oversees personnel staffing, create and manage the network budget, and plans initiatives to meet network goals.
• Mentors, coaches, and develops others to deliver continuous service excellence.
• Represents Clinical Engineering on committees and attends Management Council meetings.

Clinical Engineering Network Director

• Oversee site operations and provide direction to others
• Manage personnel by staffing and scheduling technicians
• Coach and mentor technicians by providing feedback on performance
• Manage Service Operations functions, such as service contracts and resources
• Build and maintain relationships with customers
• Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
• Install and calibrate medical devices
• Complete Incoming Inspections (II) to maintain accurate inventory of medical devices

Full-stack Engineer

• Lead the design and development of intelligent systems powered by LLMs (e.g., GPT, Claude, Gemini, or open-source models).
• Architect solutions that integrate AI into core business processes with measurable impact (solving problems and driving solutions that have measurable impact to the company).
• Partner with product, data science, and platform teams to bring AI/ML prototypes to scalable production.
• Define technical direction, coding standards, and architectural vision for AI-first products.
• Build frameworks and infrastructure for prompt engineering, model fine-tuning, and real-time inferencing at scale.
• Mentor engineers across the organization in AI/ML best practices and modern software design.
• Work cross-functionally with teams as an informal leader to drive direction and outcomes.
• Stay on the cutting edge of LLM advancements and proactively translate them into enterprise-ready solutions.

Senior Staff Software Engineer, AI/ML

• Reduce unneeded rentals: The ability to decrease the amount of rental equipment based on the utilization of equipment already owned
• Use tools to manage and monitor Hospital/System rental equipment statuses
• Leverage available tools to identify cost savings within a rental program
• Partner with Strategic Advisors (if available), CE Directors and MME Regional Manager to rebalance equipment across the System to drive standardization and consistency across portfolio as a means of reducing rental spend
• Develop and lead projects in partnership with operations leaders to reach targeted outcomes and reduce variability
• Monitor, validate and prepare Rental Vendor invoices for payment
• Manage rental program interactions with Rental Vendors
• Identify program-wide opportunities for operational effectiveness
• Support evolution of the mobile equipment services rental offering through new capabilities within existing offerings, technology development, and new or modified service offerings
• Support integration of new capabilities, technology, and offerings
• Assist in training of new advancements
• Manage rental equipment program through the established key performance indicators
• Develops high-touch and high-trust relationship with client leaders
• Support new implementations
• Support growth activity
• Build and maintain relationships with customers and rental vendors by employing interpersonal and conflict management skills
• Effectively collaborate with customers and vendors to develop win-win solutions
• Responsible to meet financial performance goals
• Respond to customer feedback to ensure customer satisfaction

Business Analyst

• Conduct QMS internal data audit activities (per ISO 13485 and/or applicable regulatory standards) related to AEM, MMD, EOL/EOS and PM Variance.
• Monitor and measure equipment service trending related to risk, perform gap assessments, and share recommendations with QRC leadership to ensure compliance to regulatory and quality standards.
• Maintain standardized and normalized medical equipment categorization (Make, Model, Description – MMD) and set-up processes to meet organizational requirements.
• Assist with MMD matching of new and existing customer inventory in accordance with TRIMEDX MMD standardization processes and best practices .
• Obtain and evaluate technical information from equipment manufacturers, contract specifications, service manuals, and historical data for risk analysis and mitigation related to preventive maintenance strategies. Accurately interpret the information and utilize as an input to PM strategies within the TRIMEDX CMMS database.
• Collaborate, maintain, and update equipment data to capture useful life of medical equipment in the TRIMEDX inventory database and provide supporting data for replacement cycles (End of Life/End of Service).
• Monitor and conduct analysis of the inputs and outputs of the TRIMEDX AEM program, MMD equipment set up, end of life and end of service documentation and notifications, as well as variances in PM frequencies.
• Maintain and update the medical equipment manuals library in the CMMS database to ensure operational efficiencies and regulatory compliance.
• Provide support to QRC team with reporting criteria and analysis of effectiveness of TRIMEDX preventive maintenance program frequencies.
• Identification, monitoring and measuring of program risk assessments across the organization.
• Review data and systems for errors, anomalies, and other inconsistencies, and develop and implement processes to improve data integrity and quality.
• Conduct data analysis and identify patterns and trends.
• Utilize data analysis results and organizational feedback to partner with cross functional areas when the development of new processes, products, services, or relationships is required.
• Participate in AEM (Alternative Equipment Maintenance) and PM Variance Committee by producing pertinent data and analysis related to PM Frequency Change and AEM Program requests. Provide input regarding the data analysis to committee members to drive decision making processes related to equipment risk and PM frequencies.
• Monitor, measure and communicate compliancy gaps and risks in a timely manner to ensure patient safety and mitigation of potential compliance risks.
• Assist with prompt response and actions related to QRC ServiceNow requests (PM Variance, PM Not Needed Requests, AEM Program Review, MMD Creation, End of Service Life).
• Create and deliver QRC Risk Management process education, presentations, data support, and communications to peers and functional leaders throughout the organization (I.E. AEM, MMD, EOL/EOS, PM Variance).
• Work with key stakeholders to identify root cause of risks and collaborate to resolve them.
• All other duties as assigned.

Senior Operations Strategy Specialist

Clinical Engineering Site Manager

Clinical Engineering Manager Trainee

Systems Training Specialist II

Senior Instructional Designer

Clinical Engineering Admin Assistant – Field Support Specialist

Senior Site Manager

Healthcare Analyst

Senior Staff Technical Program Manager

AI Applications & Software Engineering Manager

Clinical Engineering Site Manager

Strategic Advisor, Clinical Assets

Clinical Engineering Network Director

Clinical Engineering Manager Trainee

Senior Staff Software Engineer, AI/ML

Healthcare Analyst

QRC Risk Management Analyst - CONTRACTOR