Topaz

Data Scientist

• Analyze structured and unstructured data to identify patterns of fraud and money laundering
• Develop machine learning models (classification, clustering, anomaly detection) for financial security problems
• Apply feature engineering, handle missing values, normalize data and balance datasets
• Prevent data leakage when splitting and validating datasets
• Create visualizations to communicate results to different audiences
• Experiment with various algorithms (Scikit-Learn, LightGBM, CatBoost, Keras, TensorFlow, PyTorch)
• Work with distributed data stores (Athena, Hive) processing large volumes
• Optimize SQL queries to reduce cost and execution time
• Handle structured data (CSV, Parquet) and unstructured data (JSON, images)
• Develop data transformation and preparation pipelines
• Create and maintain automated ML pipelines (training, validation, deployment)
• Containerize applications with Docker
• Manage pods and deployments with Kubernetes
• Ensure scalability and availability of solutions
• Monitor model performance in production
• Detect and remediate data drift and concept drift
• Configure alerts and metric dashboards (Grafana or similar)
• Implement automated retraining and model versioning
• Apply explainability techniques (XAI) for regulatory compliance
• Research new technologies and ML algorithms
• Contribute to best practices and technical documentation
• Stay up to date in Data Science and Machine Learning

Full Stack Data Scientist

Financial Planning and Analysis

• As CFO LATAM at Topaz, you will play a central role in corporate governance, the CEO relationship, financial structuring and key decision-making, ensuring financial strength and scalability of the business.
• Lead short-, medium- and long-term financial strategy aligned with the company’s growth plan.
• Act directly on IPO readiness, including corporate structuring, internal controls, audits and regulatory compliance.
• Lead FP&A, Accounting, Treasury, Tax, Tax Planning, Legal, Payroll, Controllership, Procurement and Facilities.
• Manage relationships with investors, banks, auditors, advisors and the capital markets.
• Define and monitor financial KPIs, performance metrics, cash flow, fundraising and capital allocation.
• Implement and strengthen corporate governance, internal controls and risk management.
• Ensure compliance with accounting standards (IFRS / US GAAP, when applicable) and regulatory requirements.

Chief Financial Officer (LATAM)

Customer Support

• Gerencia o programa de Experiência do Cliente para a empresa com base nas melhores práticas da indústria e metodologias internacionais (ITIL®).
• Gestão de Operações: Participar do design e definição do escopo dos processos operacionais que garantam a continuidade do serviço.
• Continuidade de Negócios: Gerenciar as ações de acompanhamento, garantindo que o serviço esteja alinhado com a estratégia da direção.
• Processos e Melhores Práticas: Assegurar que as incidências sejam gerenciadas e concluídas à medida que ocorrem, quer sejam informadas pelos clientes ou criadas internamente, dentro dos níveis de serviço acordados.
• Garantir que a infraestrutura e as práticas de TI estejam em conformidade com os padrões e regulamentações da empresa e da indústria em geral.
• Fomentar a inovação e desenvolver estratégias e planos de evolução e melhoria contínua nos processos e tecnologias.
• Acordo de Nível de Serviço (SLA): Assegurar que as solicitações de serviço sejam gerenciadas em conformidade com os termos, condições e escopo contratual.
• Definição de Indicadores-Chave de Processos (KPIs): Gerenciar e desenvolver indicadores-chave de negócios, contribuindo para o processo de tomada de decisões em nível operacional e de direção.
• Responsável pela Qualidade do Serviço: Monitorar o desempenho da equipe, identificando áreas potenciais onde eficiência, conhecimento e produtividade podem ser aprimorados.
• Gestão de Pessoas: Direção da equipe técnica e funcional sob sua responsabilidade. Assegurando motivação, fornecendo coaching e mentoring, contribuindo para o desenvolvimento de carreira das pessoas, avaliando o desenvolvimento global.
• Atribui e faz o acompanhamento das responsabilidades de sua equipe, levando em conta as capacidades e o potencial de cada pessoa.
• É responsável pelos resultados para o cliente e a empresa, gerenciando os recursos, as pessoas, os custos operacionais e de projetos, levando em consideração a situação financeira da organização.
• Trabalha na melhoria contínua de processos, metodologias, tecnologias e ferramentas com as quais atua.
• Acompanha a execução de gastos e custos da área, tomando ações oportunas diante de desvios no cumprimento do orçamento.
• Gera espaços para o intercâmbio de conhecimentos e boas práticas na equipe.
• Propõe oportunidades de crescimento para as pessoas de sua equipe, considerando seu potencial e contribuição da pessoa em outras posições, conforme os objetivos e estratégia corporativa.
• Facilita os processos de mudança, mostrando os benefícios à sua equipe e trabalha com as pessoas na definição de ações para mitigar e superar os obstáculos.

Customer Experience & Support Manager

Software Engineer

• Desarrollarás y evolucionaras el backend para apps robustas, escalables y seguras utilizando Java, sprint boot.
• Aplicarás las mejores prácticas de desarrollo con arquitecturas modernas (Microservicios, principios solid) e implementarás pruebas rigurosas (unitarias y de UI).
• Desarrollo y Mantenimiento de Aplicaciones: Crearás y gestionarás servicios y APIs utilizando Java, garantizando su rendimiento, escalabilidad y seguridad.
• Diseñarás e implementarás pruebas unitarias y end-to-end para asegurar la calidad del código.
• Participarás activamente en revisiones de código (code reviews) y documentarás tu trabajo de forma impecable.
• Implementación de Mejores Prácticas: Aplicarás las mejores prácticas de desarrollo de software, incluyendo patrones de diseño, arquitecturas modernas (como Microservicios y Clean Architecture) y metodologías ágiles.
• Integración de Sistemas: Integrarás aplicaciones con APIs REST, así como con otros servicios a través de protocolos WebSockets y Soap. También serás responsable de implementar sistemas de autenticación y autorización segura.
• Optimización del Rendimiento: Mejorarás el rendimiento de las aplicaciones backend, gestionando de manera eficiente los recursos y asegurando tiempos de respuesta óptimos.
• Trabajo en Proyectos Ágiles: Colaborarás en entornos ágiles (Scrum), trabajando de manera conjunta con equipos de frontend, QA, diseño y producto para garantizar la entrega de soluciones integrales y alineadas con las necesidades del negocio.

Senior Developer Analyst

• Trabajar en estrecha colaboración con equipos de desarrollo, seguridad, y arquitectura.
• Representar al equipo en discusiones técnicas con clientes y partes interesadas.
• Analizar las demandas de los clientes y proponer soluciones.
• Brindar soporte y apoyo a los stakeholders con dudas y problemas.

Analyst

• We are looking for a professional with experience in process management, administration and process design, quality, and information security according to ISO standards.
• Must have a clear understanding of what it means to work in Quality Management and Information Security.
• Preferably with knowledge and experience in auditing ISO standards for management systems and training as an internal auditor for an ISO management system.
• Team player with a strong ability to adapt to change and to take on ongoing challenges in management projects related to quality, information security, and general projects involved in leading internal or external projects tied to ISO certification implementation.

Process & Quality Analyst

Project Manager

• **Your Role as a Key Driver of Transformation:**
• Support the project management team by providing guidance, direction, standards, and best practices related to project management.
• Oversee and monitor teams and activities throughout the entire process, ensuring the application of the defined development methodology to improve productivity and the quality of deliverables and services.
• Plan client engagement through contacts and meetings to identify their expectations and needs. You will be responsible for assigning tasks and tracking the team to ensure they are completed within established deadlines.
• On the financial side, control projects and manage their progress across aspects such as status, schedule, cost, and profit margin. To do so, you will prepare the necessary reports and use the appropriate tools defined by the company.
• Interact with other areas of the company to negotiate resources, request services, and set execution deadlines.

Senior Project Management Officer

Support Engineer

• Respond to and clarify customer inquiries.
• Resolve requests with support from the team and the knowledge base.
• Analyze and assess the quality of tickets and supporting evidence.
• Specify requests that will be forwarded to other departments.
• Reproduce and test scenarios in internal environments.
• Create queries.
• Perform product/system parameterization and configuration.
• Maintain and update the knowledge base.
• Evaluate and handle customer tickets.
• Prepare test scenarios.
• Prepare functional documentation.
• Prepare documentation for operational procedures.
• Support and act as a liaison between the development team and external clients.

Senior Customer Experience and Support Analyst

Backend Engineer

• Atuar no desenvolvimento e evolução de aplicações em Java, com foco em qualidade, escalabilidade, resiliência e segurança.
• Trabalhar na manutenção evolutiva e modernização de sistemas corporativos baseados em Java EE.
• Atuar na análise de requisitos técnicos e desenho de soluções para demandas de maior complexidade.
• Identificar gargalos, riscos técnicos e oportunidades de melhoria na arquitetura e no código.
• Garantir boas práticas de desenvolvimento, revisão de código, padronização e qualidade técnica das entregas.
• Atuar também na evolução de aplicações web com Angular 4+/React, contribuindo com qualidade técnica, organização do código e integração entre frontend e backend.
• Construir e otimizar consultas SQL, com atenção à performance, clareza, integridade e eficiência no acesso aos dados.
• Atuar em conjunto com o DBA em bancos de dados relacionais, contribuindo com boas práticas de modelagem, leitura e escrita de queries.
• Trabalhar com servidores de aplicação como WildFly, Liberty e similares, apoiando configuração, troubleshooting e evolução técnica do ambiente de execução das aplicações.
• Apoiar desenvolvedores menos experientes, contribuindo com orientação técnica e disseminação de boas práticas.
• Atuar em integrações entre sistemas internos e externos, com foco em confiabilidade, segurança e rastreabilidade.
• Participar ativamente da resolução de incidentes complexos e problemas de alto impacto no negócio.
• Contribuir tecnicamente para a evolução contínua dos produtos e da engenharia de software da companhia.

Senior Developer Analyst – Java

• **Your Role as a Driver of Transformation:**
• Software Development and Implementation: Design, develop and implement applications using .NET and Angular technologies, ensuring efficient, high-quality code. Collaborate on system architecture and design, applying best development practices.
• Requirements Analysis: Work with product teams and stakeholders to understand business requirements and translate them into viable technical solutions.
• Maintenance and Support: Perform maintenance and continuous improvements on existing systems, fixing bugs and implementing new features. Provide technical support and mentorship to junior team members, fostering a learning environment.
• Testing and Quality Assurance: Create and run automated tests to ensure application functionality and performance. Participate in code reviews, offering constructive feedback to ensure software quality.
• Documentation: Keep technical documentation up to date, including design specifications, user manuals and API guides.
• Team Collaboration: Work closely with development, QA and operations teams to deliver high-quality solutions. Participate in agile meetings such as sprint planning and retrospectives, contributing to continuous process improvement.
• Project and Initiative Management: Lead development initiatives, ensuring solutions are delivered on schedule. Identify opportunities to improve existing processes and technologies, and contribute to defining the team's coding and architecture standards.
• Professional Development: Stay up to date with the latest trends in software development, .NET and Java technologies, and programming best practices. Participate in training and workshops, sharing knowledge with the team.

Developer Analyst

• Prevention and Response: Anticipate and standardize procedures for handling and responding to security incidents.
• Continuous Monitoring: Monitor our clients' integrated services in real time to ensure maximum protection.
• Security Reports: Prepare periodic reports on the outcomes of implemented actions.
• Technical Execution: Work directly on the operational support and enhancement of security solutions.
• Vulnerability Analysis: Identify, analyze, and propose solutions for discovered vulnerabilities.
• Risk Mapping: Assess risks and implement measures to maintain secure environments.
• Tool Implementation: Deploy and manage cybersecurity tools.
• Security Trends: Research and analyze emerging trends in data security.
• Testing and Diagnostics: Perform failure tests, incident response exercises, and continuous risk diagnostics.
• Customer Support: Install, operate, and update software and virtual protection platforms, always focusing on excellence in customer service.

Customer Experience & Support Analyst

• Support the project management team by providing guidance, standards, and best practices related to project management.
• Oversee and monitor teams and activities throughout the entire process, ensuring the application of the defined development methodology to improve productivity and the quality of deliverables and services.
• Plan client engagement through contacts and meetings to identify expectations and needs.
• Assign tasks and monitor the team to ensure activities are completed within the established deadlines.
• Control projects and manage their progress across several aspects such as status, schedule, cost, and profit margin.
• Prepare required reports and use the appropriate tools defined by the company.
• Interact with other company areas to negotiate resources, request services, and set execution deadlines.

Full Stack Data Scientist

Chief Financial Officer (LATAM)

Customer Experience & Support Manager

Senior Developer Analyst

Senior Developer Analyst

Process & Quality Analyst

Senior Project Management Officer

Senior Customer Experience and Support Analyst

Senior Developer Analyst – Java

Developer Analyst

Customer Experience & Support Analyst

PMO Analyst