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Topaz

Senior Process & Quality Analyst

Topaz

Senior Process and Quality Analyst improving methodologies and supporting audits at Topaz. Collaborating on product development and process quality assurance.

Posted 6/2/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

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Hard Skills
process modelingprocess mappingprocess optimizationQuality AssuranceRoot Cause Analysis
Soft Skills
supportcommunication
Tools & Technologies
BizagiVisio
Certifications & Qualifications
ISO 9001ISO 27001ISO 27701SOC1SOC2PCI
Industry Keywords
Product DevelopmentImplementationServicesauditsProject Managementsoftware development methodologies

About the role

Key responsibilities & impact
  • Gathering, improving, and maintaining methodologies related to Topaz's core business processes, such as Product Development, Implementation, and Services.
  • Supporting the execution of internal and external audits for the organization: ISO, SOC1, SOC2, client audits, and others.
  • Providing support to Topaz employees on methodologies related to core business processes.
  • Supporting the custody and management of international certifications such as ISO, SOC1, SOC2, and PCI.
  • Assisting in responses to assessments, RFPs, and RFIs.
  • Supporting the conduct of CAR (Root Cause Analysis) ceremonies.
  • Executing Quality Assurance processes for procedures and methodologies related to core business processes.

Requirements

What you’ll need
  • Knowledge of process modeling tools such as Bizagi, Visio, or similar.
  • Experience in process mapping and optimization.
  • Certification in ISO 9001, ISO 27001, ISO 27701, or at minimum ISO 9001 and ISO 27001.
  • Knowledge of Project Management.
  • Familiarity with software development methodologies.

Benefits

Comp & perks
  • Comprehensive Well‑being: Your well‑being is fundamental. We care for you and your loved ones with comprehensive health plans, because a healthy team is a team that drives change.
  • Development and Growth: Your career keeps moving. At Topaz, evolution is constant. Through training programs and daily challenges, we provide the tools so your potential has no limits.
  • Flexibility and Balance: We believe in balance. Enjoy the flexibility you need to do your best with our hybrid work model and one day off on your birthday to celebrate as you deserve.