Topaz

Full-stack Engineer

• Apoyar al equipo de implementación de proyectos con el propostico de garantizar los objetivos y entregables del proyecto.
• Actuar como referencia técnica para el equipo, orientando y apoyando a los desarrolladores en el desarrollo de soluciones robustas y escalables.
• Garantizar las mejores prácticas de desarrollo de software, incluyendo estándares de diseño, calidad de código, seguridad y rendimiento.
• Contribuir a las decisiones arquitectónicas y técnicas del proyecto, identificando riesgos y proponiendo mejoras.
• Diseñar, desarrollar y mantener APIs RESTful y microservicios escalables y de alto rendimiento utilizando Java.
• Asegurar la integración eficiente con bases de datos relacionales y/o no relacionales.
• Trabajar con herramientas y marcos modernos del ecosistema Java, como Spring Boot, Hibernate, entre otros.
• Crear y mantener aplicaciones móviles con React Native, asegurando una experiencia de usuario fluida y receptiva.
• Integrar el frontend con APIs y servicios del backend, asegurando un flujo de datos eficiente y seguro.
• Garantizar la compatibilidad con diferentes plataformas (iOS y Android) y dispositivos.
• Trabajar de forma colaborativa con equipos multidisciplinarios.
• Realizar revisiones de código para garantizar la calidad y consistencia del código entregado por el equipo.
• Implementar pruebas unitarias, de integración, garantizando la confiabilidad y calidad de las soluciones desarrolladas.
• Monitorear y optimizar el rendimiento de las aplicaciones (frontend y backend) en producción.
• Identificar y corregir bugs o problemas técnicos de forma proactiva.
• Investigar y proponer nuevas tecnologías, marcos de trabajo y herramientas para mejorar procesos y productos.

Technical Expert – Fullstack

Systems Engineer

• Trabajar en estrecha colaboración con equipos de desarrollo, seguridad y arquitectura;
• Liderar la codificación de componentes clave aplicando mejores prácticas;
• Compartir conocimiento y experiencia, generando contenidos técnicos;
• Investigar la causa raíz de problemas técnicos y colaborar en soluciones;
• Mantenerse actualizado en tendencias tecnológicas y proponer innovaciones.

Systems Architect

Analyst

• Levantamento, aprimoramento e manutenção de metodologias relacionadas aos processos do core business da TOPAZ, como: Desenvolvimento de Produto, Implantação, Serviços.
• Suporte para a execução de auditorias internas e externas da organização: ISO, SOC1, SOC2, do cliente, entre outras.
• Suporte aos colaboradores da TOPAZ em metodologias relacionadas aos processos do core business.
• Suporte para a custódia de certificações internacionais como: ISO, SOC1, SOC2, PCI.
• Suporte na resposta a Assessments, RFPs e RFIs.
• Suporte na execução de cerimônias CAR (Análise de Causa Raiz).
• Execução do processo de garantia da Qualidade em processos e metodologias relacionadas aos processos do core business.

Senior Process and Quality Analyst

Business Analyst

• Strong experience in eliciting and detailing complex requirements, conducting stakeholder interviews, modeling processes, and defining business rules in a structured manner.
• Solid background in supporting critical systems and providing Level 2 support, with the ability to analyze high-complexity incidents, interpret logs, validate data, identify root causes, and guide technical solutions.
• Skilled in functional analysis within distributed and integrated environments, understanding end-to-end flows, API integrations, and impacts on satellite systems.
• Proficient in using Jira to organize and manage work: writing stories and epics, defining acceptance criteria, refining with technical teams, prioritizing, and monitoring the delivery cycle.
• Ability to perform data analysis using intermediate/advanced SQL queries to support diagnostics, validate system behavior, and conduct comparative analyses.
• Experienced in creating high-level functional documentation, such as business process flows, detailed specifications, operational manuals, decision matrices, and impact maps.
• Understanding of functional architecture, integrations, communication patterns, and protocols, enabling productive discussions with architects and developers.
• Hands-on knowledge of agile methodologies, actively contributing to planning, refinement sessions, and functional decision-making.

• Levantar, analisar e documentar requisitos funcionais junto à área de produto e validar com clientes.
• Atuar como referência funcional nas regras de negócio de consórcio Brasil e Latam.
• Utilizar ferramentas de Inteligência Artificial disponibilizadas pela Topaz para apoiar a elaboração de especificações, documentação e validação funcional.
• Apoiar clientes durante implantações e homologações.
• Atuar na identificação, análise e resolução de incidentes funcionais.
• Trabalhar em conjunto com Product Owner, Desenvolvedores, QA e Gerente de Projetos.

Senior Business Analyst

DevOps Engineer

• Participate in the DevOps team to provide high-quality, reliable solutions.
• Work with the Cloud and Development teams to create IaC, build, and deployment solutions.
• Discuss the best ways to resolve problems, organizing pipelines and tasks.

Senior Cloud DevOps Analyst

• Desarrollo y Mantenimiento de Aplicaciones Backend: Crearás y gestionarás servicios y APIs utilizando Java, spring boot, JPA, etc., garantizando su rendimiento, escalabilidad y seguridad.
• Desarrollo y Mantenimiento de Aplicaciones Mobile y/o web: Crearás y gestionarás aplicaciones desde el front utilizando Angular o React, etc., garantizando su rendimiento, escalabilidad y seguridad.
• Implementación de Mejores Prácticas: Aplicarás las mejores prácticas de desarrollo de software, incluyendo patrones de diseño, arquitecturas modernas (como Microservicios, Clean Architecture, principios solid), adicionalmente implementarás pruebas rigurosas (unitarias y de UI) y ejecutaras apoyado en metodologías ágiles.
• Integración de Sistemas: Integrarás aplicaciones con APIs REST, así como con otros servicios a través de protocolos WebSockets y Soap. También serás responsable de implementar sistemas de autenticación y autorización segura.
• Optimización del Rendimiento: Mejorarás el rendimiento de las aplicaciones backend / frontend, gestionando de manera eficiente los recursos y asegurando tiempos de respuesta óptimos.
• Colaboración en Revisiones de Código: Participarás en revisiones de código para asegurar la calidad técnica, manteniendo una documentación clara y precisa de los procesos y soluciones implementadas.
• Trabajo en Proyectos Ágiles: Colaborarás en entornos ágiles (Scrum), trabajando de manera conjunta con equipos de desarrollo, QA, diseño y producto para garantizar la entrega de soluciones integrales y alineadas con las necesidades del negocio.
• Interacción Interdisciplinaria: Te comunicarás y colaborarás con otros equipos técnicos y áreas de negocio para comprender requerimientos y definir soluciones eficientes.
• Participaras en la construcción y la documentación de los diseños y arquitectura de la iniciativa.
• Capacitación y Actualización Continua.

Senior Developer Analyst – FullStack

Support Engineer

• Conduct client review meetings to analyze and validate results.
• Manage requests and tracking using Jira and Confluence for a client-dedicated team.
• Coordinate with internal departments to address and fulfill requests.
• Develop metrics and KPIs (a plus).
• Prepare client presentations in PowerPoint.
• Write procedures to support area processes.

Customer Experience & Support Analyst

Software Engineer

• Apoyar en la construcción de nuevos productos
• Identificar posibles mejoras a los productos software
• Desarrollar nuevos requerimientos sobre productos softwares existentes
• Verificar el funcionamiento de los productos software
• Capacitar al nuevo personal sobre la tecnología usada en los productos software
• Implementar el producto software en un cliente
• Analizar la estructura tecnológica de funcionamiento de productos software existentes
• Atender requerimientos de soporte en aplicativos software
• Analizar nuevas tecnologías para una posible implementación en la organización
• Atención a incidencias y errores
• Las Asignadas por su Jefe inmediato

Developer Analyst

Executive

• Maintain the company's and its products' positive image with employees, clients and prospects;
• Develop sales and business expansion plans for the managed client portfolio;
• Develop customer retention plans, mapping and managing relationships and risks within the managed client base;
• Conduct periodic client visits or meetings and keep CRM records up to date;
• Lead tactical, operational and executive meetings within the client base, aligning institutional, operational and business interests;
• Manage client tickets and requests and monitor priorities;
• Guide clients according to the company's operational standards and processes;
• Organize and align technical work plans involving and managing internal teams and client teams;
• Record leads and commercial information in the company's systems and controls;
• Maintain strict organization of deadlines, schedules, reports, activities, meetings and client-related information, with a primary focus on results and priority management;
• Make recommendations based on client needs, feedback and monitoring of client metrics;
• Occasionally manage small projects.

Senior Business Executive

• Respond to and clarify customer inquiries.
• Resolve requests with support from the team and the knowledge base.
• Analyze and assess the quality of tickets and supporting evidence.
• Specify requests that will be forwarded to other areas.
• Reproduce and test scenarios in internal environments.
• Prepare queries.
• Perform parameterization and configuration of products/systems.
• Maintain the knowledge base.
• Evaluate and handle customer tickets.
• Prepare test scenarios.
• Create functional documentation.
• Create operational procedure documentation.
• Support and act as liaison between the development team and external clients.

Junior Customer Experience & Support Analyst

• Serve as a facilitator of DevOps culture in a critical Fraud Prevention and Anti-Money Laundering environment, promoting automation, reliability, and scalability for systems handling high volumes of data.
• Promote and disseminate the DevOps culture across business areas.
• Design, implement, and evolve automation solutions for cloud infrastructure.
• Manage and optimize CI/CD pipelines for multiple squads.
• Document architectures, processes, and environment configurations.
• Ensure continuous improvement of quality, security, availability, and performance of production systems.
• Apply best practices in microservices, containers, Kubernetes, observability, high availability, CI/CD, and GitOps.
• Monitor and optimize cloud resource usage by applying FinOps practices (cost control, tagging, rightsizing, and efficiency).
• Collaborate with architecture and development teams to define infrastructure solutions.

Cloud DevOps Analyst

Sales

• Work within TOPAZ's commercial context, delivering presentations and demonstrations of technology solutions and preparing technical/commercial proposals;
• Assist in developing commercial strategies by understanding the needs of clients/prospects and defining the most appropriate offering for each case;
• Maintain strong alignment with TOPAZ internal teams;
• Support the management of commercial processes ranging from bids and RFPs to the contracting phase;
• The ideal candidate will have a dynamic, proactive, articulate, detail-oriented profile and a strong desire for professional growth.

Presales Digital Business Consultant

Security Analyst

• Here, routine means challenge: you will be part of a multidisciplinary team responsible for the digital security of millions of transactions.
• We monitor in real time suspicious events and threats identified by our products (Desktop, Mobile, Browser, Transactional, AML), analyzing vast amounts of data to detect atypical patterns, fraud, and unusual activity.
• We create, review, and refine the business rules for our anti-fraud and anti-money laundering solutions.
• We investigate incidents, analyze logs, perform reverse engineering, and automate alerts.
• We use Threat Intelligence, Behavioral Analysis, Threat Hunting, and Digital Forensics techniques.
• We work closely with Data Science, Development, Product, and Customer Experience teams, always applying innovation.

Information Security Analyst

• Handle and resolve tickets escalated from Level 1 support
• Perform analysis and diagnosis of issues in consortium systems
• Work on incidents related to access, business rules, and integrations
• Support internal users
• Monitor and ensure ticket resolution within SLAs
• Interact with development teams and vendors when necessary
• Document solutions, processes, and technical procedures
• Propose continuous improvements to systems and support workflows