Business Analyst

Topaz

Business Analyst at Topaz transforming the financial market through technology solutions. Collaborating with teams to analyze and structure complex requirements for impactful solutions.

Posted 7/8/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Strong experience in eliciting and detailing complex requirements, conducting stakeholder interviews, modeling processes, and defining business rules in a structured manner.
Solid background in supporting critical systems and providing Level 2 support, with the ability to analyze high-complexity incidents, interpret logs, validate data, identify root causes, and guide technical solutions.
Skilled in functional analysis within distributed and integrated environments, understanding end-to-end flows, API integrations, and impacts on satellite systems.
Proficient in using Jira to organize and manage work: writing stories and epics, defining acceptance criteria, refining with technical teams, prioritizing, and monitoring the delivery cycle.
Ability to perform data analysis using intermediate/advanced SQL queries to support diagnostics, validate system behavior, and conduct comparative analyses.
Experienced in creating high-level functional documentation, such as business process flows, detailed specifications, operational manuals, decision matrices, and impact maps.
Understanding of functional architecture, integrations, communication patterns, and protocols, enabling productive discussions with architects and developers.
Hands-on knowledge of agile methodologies, actively contributing to planning, refinement sessions, and functional decision-making.

Requirements

What you’ll need

Ability to lead functional initiatives and run meetings with executives, business areas, operations, and technical teams, ensuring alignment and clarity in critical contexts.
Highly analytical and structured profile, with a systemic view and the ability to break down complex problems into smaller parts, prioritize root causes, and propose pragmatic solutions.
Excellent written and verbal communication skills, with the ability to adapt messaging to the audience — from operational users to technical teams and managerial levels.
Autonomy to make functional decisions based on data, business rules, and operational impacts, taking responsibility for the implementation of deliverables.
Strong crisis management skills, able to perform under pressure, organize investigation threads, consolidate information, and coordinate efforts to restore services.
Proactive in suggesting continuous improvements to processes, requirements, governance, and the operating model, contributing to the sustainable evolution of systems.
Ability to mediate conflicts, negotiate scope, and reconcile the interests of multiple stakeholders, always focusing on business value and product integrity.
Ongoing interest in learning about the capital markets, monitoring regulatory, operational, and technological changes.

Benefits

Comp & perks

🌱 Holistic Well-being: Your well-being is essential. We take care of you and your loved ones with comprehensive health plans, because a healthy team is a team that transforms.
🚀 Development and Growth: Your career keeps moving. At Topaz, growth is constant. Through training programs and daily challenges, we provide you with the tools to unlock your full potential.
⚖️ Flexibility and Balance: We believe in balance. Enjoy the flexibility you need to perform at your best with our hybrid work model and an extra day off on your birthday to celebrate as you deserve.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Requirements ElicitationProcess ModelingAPI IntegrationLevel 2 SupportData ValidationFunctional DocumentationBusiness Process FlowsAcceptance Criteria DefinitionIncident AnalysisTechnical Solution Guidance

Soft Skills

Analytical ThinkingCommunication SkillsConflict MediationProactive ImprovementAutonomy in Decision-Making