Tobii Dynavox

Support Engineer

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Senior Technical Support Representative

Solutions Engineer

• Attaining sales quota by aggressively working the assigned territory, building strong customer relationships, conducting consultative sales calls, and utilizing solid product knowledge to match customer needs with product capabilities
• Developing sales leads by researching disabilities, accounts, and technology in preparation for acquiring new business
• Preparing and conducting presentations on Tobii Dynavox products for therapists, medical and educational personnel and institutions, graduating speech-language pathologists, and potential client audiences by educating them on the benefit and use of company products and services
• Educating speech-language pathologists, therapists, educators, and clients on the funding process and third-party payer requirements; providing assistance when warranted to ensure that documents are properly prepared for submission
• Collaborating with the funding team on prior authorization and case submissions to expedite the selling process
• Sustaining territory management through account maintenance, clinical support, participation in educational programs, and utilization and coordination of internal and external resources to increase customer value
• Working closely with other Tobii Dynavox employees to ensure that all sales opportunities are pursued and closed
• Conducting business/account reviews with management and customers on a regular basis
• Staying abreast of industry trends and participating in professional organizations within the AAC industry to enhance sales opportunities
• Remaining compliant with all HIPAA regulations and Privacy laws while conducting business

Solutions Consultant

Sales Development Rep

• Lead the setup and standardization of core commercial systems, with an initial focus on CRM (i.e., Salesforce), pipeline structure, forecasting, and data hygiene.
• Define and document end-to-end commercial workflows, including lead management, opportunity stages, pricing and discount governance, and partner engagement.
• Partner with Sales Operations, IT, Customer Service, and external vendors to ensure systems support real-world selling behavior.
• Identify and help resolve foundational infrastructure gaps (e.g., fragmented customer data, inconsistent communication tools, reliance on personal phone lines).
• Establish clear ownership, usage standards, and governance for commercial systems.
• Identify and evaluate new business opportunities aligned with company strategy (partners, services, channels, or market expansion).
• Support early-stage opportunity development, including market assessment, value proposition definition, and commercial feasibility.
• Help leadership prioritize opportunities based on strategic fit and execution complexity.
• Support pilots and proof-of-concept initiatives in collaboration with Sales, Product, and Operations.
• Capture learnings and translate them into scalable commercial motions.
• Define handoff criteria from opportunity development to enablement-ready execution.

Global Sales Development Manager

• Attaining sales quota by aggressively working the assigned territory
• Building strong customer relationships
• Conducting consultative sales calls
• Utilizing solid product knowledge to match customer needs with product capabilities
• Developing sales leads by researching disabilities, accounts, and technology
• Preparing and conducting presentations on Tobii Dynavox products for various audiences
• Managing accounts and preparing sales packets and quotes
• Educating stakeholders on funding processes and assisting with submissions
• Collaborating with the funding team
• Sustaining territory management through clinical support
• Conducting business/account reviews with management and customers
• Staying abreast of industry trends

Marketing

• Create and execute the North America marketing plan to complement central activations and help maximize loyalty and sales of the Tobii Dynavox portfolio.
• Liaise with local sales teams to develop local marketing activities and ensure zone initiatives align with local business needs.
• Manage, plan and produce content across digital channels, including website, local social media channels, and email communications.
• Support community management across our social media platforms, building engagement and strengthening relationships with target audiences.
• Coordinate and manage the assigned go-to-market marketing activities.
• Assist in the development and distribution of central marketing and communications, ensuring accurate localization of content to meet U.S. and Canadian contexts.
• Lead local projects and oversee central ones, managing timelines and keeping stakeholders informed.

Local Marketing Specialist

• Attaining sales quota by aggressively working the assigned territory, building strong customer relationships, conducting consultative sales calls, and utilizing solid product knowledge to match customer needs with product capabilities
• Developing sales leads by researching disabilities, accounts, and technology in preparation for acquiring new business
• Preparing and conducting presentations on Tobii Dynavox products for therapists, medical and educational personnel and institutions, graduating speech-language pathologists, and potential client audiences by educating them on the benefit and use of company products and services
• Preparing sales packets and quotes for products and services and managing accounts
• Educating speech-language pathologists, therapists, educators, and clients on the funding process and third-party payer requirements; providing assistance when warranted to ensure that documents are properly prepared for submission
• Collaborating with the funding team on prior authorization and case submissions to expedite the selling process
• Sustaining territory management through account maintenance, clinical support, participation in educational programs, and utilization and coordination of internal and external resources to increase customer value
• Working closely with other Tobii Dynavox employees to ensure that all sales opportunities are pursued and closed
• Conducting business/account reviews with management and customers on a regular basis
• Staying abreast of industry trends and participating in professional organizations within the AAC industry to enhance sales opportunities
• Remaining compliant with all HIPAA regulations and Privacy laws while conducting business
• Preparing expense, special project, and sales forecasting reports on a timely basis
• Performing various other tasks as assigned