Medicare Collections Specialist

Tobii Dynavox

Medicare Collections Specialist managing and resolving collection issues with third party payers in the revenue cycle process. Ensuring accuracy and timely billing and collections while collaborating with various stakeholders.

Posted 6/4/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Supports the effective management of the revenue cycle process
Ensures the accurate and timely collection of sales to third party payers
Works with insurance companies, clients, and customers to resolve collection issues
Reconciles accounts
Manage assigned accounts and ensure the timeliness and accuracy of billing, collections, and payment activity
Verification that a claim is on file
Follow up with the payer due to lack of payment
Investigation of denials
Coordination with the billers to address billing issues
Coordination with the funding consultants to address documentation questions
Preparation of correspondence to dispute for the payment of accounts
Review of posted payments for accuracy and investigate discrepancies
Document in the system all verbal and written communication relative to collection actions
Follow up every 30 days with insurance companies, clients, SPLs, and vendors to ensure the payment of accounts
Alert the Manager of Collections of potential payment issues
Recommend adjustments/write-offs to the Manager of Collections
Investigate refund requests related to accounts
Stay abreast of state, federal, and third-party funding regulations for assigned accounts

Requirements

What you’ll need

High School Diploma
2 or more years of computer, accounting, collections, and high-volume medical billing and/or insurance claims processing experience
Knowledge of payment posting process in regard to contractual adjustments and refunds preferred
Knowledge of medical insurance claims procedures and documentation preferred
Strong customer service and interpersonal skills
Effective oral and written communication skills
Teaming skills
Proficient in Microsoft Office, Word, Excel, and Outlook
Ability to research claim information via the internet
Basic data and word processing skills
Apply independent judgment and manage confidential information
Ability to gather data and summarize information
Time management and good organizational skills
Excellent problem-solving skills
Record management

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billinginsurance claims processingpayment postingcontractual adjustmentsrefund processingaccount reconciliationcollection managementdata gatheringrecord managementdispute resolution

Soft Skills

customer serviceinterpersonal skillsoral communicationwritten communicationteamworktime managementorganizational skillsproblem-solvingindependent judgmentconfidentiality

Certifications

High School Diploma