Toast

Director

• Partner with the VP of Total Rewards to shape and execute compensation strategy
• Set strategy and governance for equity programs balancing retention and performance
• Define and evolve global compensation philosophy including salary structures
• Own market data strategy and internal analytics for executive decisions
• Ensure compensation function aligns with business strategy and talent needs
• Design and govern annual compensation cycles for scalable execution
• Provide guidance on executive hiring and offers alignment
• Lead design of incentive programs in partnership with Finance and Sales
• Define and execute roadmap for next-generation compensation systems
• Ensure compensation programs meet regulatory requirements

Senior Director – Global Compensation

Business Development Rep

• Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target.
• Execute high-volume outreach to a mix of prospective businesses to determine mutual fit.
• Complete 80 activities daily (cold calls).
• Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution.
• Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process.
• Partner with Account Executives on strategy, talk tracks, and feedback.
• Leverage Salesforce (our CRM) to manage all sales activities.
• Understand the competitive landscape and determine how to best position Toast in the market.

Business Development Representative – Retail

Product Marketing

• Own rep onboarding and ramp infrastructure
• Execute A/B testing across vendors
• Own GTM enablement technology roadmap
• Develop AI-assisted templates and playbooks
• Embed with the sales team to map the buyer journey
• Build rep scorecards and dashboards

GTM Enablement Engineer

• Generate new business pipeline primarily through outbound prospecting
• Schedule discovery calls, demos, on-sites and follow-up calls
• Promote new products to prospects

Enterprise Business Development Representative – Mid Market

Account Executive

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Inside Account Executive, SMB

Lead Generation

• Build and maintain Clay workflows to map intent signals
• Enrich and score accounts using third-party signals
• Partner with Sales and SDR teams for outreach sequences
• Own the data pipeline from Clay into CRM and Sales Assistant
• Continuously refine scoring models based on conversion data
• Develop a 3rd-party signal integration roadmap
• Partner with Sales leadership and RevOps for planning

GTM Engineer – TAM, Whitespace & Prioritized Prospecting

Full-stack Engineer

• Implement and iterate on Myko to automate high-volume sales workflows including follow-up sequences, deal stage updates, task creation, and Slack/CRM notifications
• Audit the current sales process to identify the highest-value automation opportunities and build a prioritized roadmap
• Build integrations between prospecting agents and adjacent tools (quoting, pricing, case creation) to create seamless, no-touch workflows
• Lead evaluation, implementation, and ongoing optimization of call intelligence tools as our conversation and deal intelligence platform and how to use transcripts along the deal lifecycle for next best action for agents
• Build integration architecture connecting the revenue intelligence platform with CRM, enablement tools, and reporting to ensure insights flow to the right stakeholders automatically
• Own win/loss analysis program: design the data capture process, build reporting, and synthesize patterns for product, sales, and leadership
• Develop a 3rd-party data integration roadmap identifying which external signals (intent, news, firmographic changes) should be pulled into the revenue stack and how
• Partner with Sales Enablement and frontline managers to surface AI-generated coaching recommendations from call data

GTM Engineer – Sales Workflow Automation, Revenue Intelligence

• Lead go-to-market strategy, launch processes, and stakeholder management, and influence product development for new back office products and features
• Lead cross-functional teams to launch new products and feature enhancements into the market that deliver value to our customers
• Partner with product, GTM, and finance teams to develop key initiatives to drive efficient product adoption
• Become a market and sector expert on key restaurant products, and use customer and market research to inform both product and GTM strategy, including by deploying LLMs to mine unstructured data (e.g., sales calls, support tickets) at scale
• Take ownership of conversion and adoption metrics and GTM performance, and implement cross-functional plans to drive improvements
• Collaborate with Sales Enablement and Customer Success to drive sales productivity by using GenAI to rapidly prototype and scale product knowledge transfer, seller collateral, and value-based talk tracks
• Automate competitive intelligence and GTM tracking workflows to keep product and sales teams instantly informed of market shifts and positioning opportunities.

Product Marketing Manager – Back Office

Solutions Engineer

• Partner with executive leadership within our customers to interpret their business objectives, collaborate on the technical roadmaps and products (Toast and partner integrations), and influence key decisions about new technologies to drive customer and Toast growth.
• Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and customer’s organization.
• Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth
• Mitigate risks and issues as key technical point of contact across technical and systems functions
• Help our customers solve their most pressing challenges when it comes to Toast and integrations, balancing short and long term priorities
• Represent our customers’ needs to our Toast internal product and solutions teams, helping our teams prioritize roadmaps and feature enhancements with largest ROI

Solutions Consultant

Product Manager

• Design and deliver new payment capabilities such as new authorization types, ML-powered retry logic, intelligent dynamic routing strategies, etc
• Define, prioritize, and deliver roadmap initiatives that improve the reliability, accuracy, and efficiency of Toast’s payment processing systems.
• Lead execution for infrastructure-focused programs such as, resiliency, system migrations, and failover capabilities
• Interpret and apply card scheme rules and processor specifications (e.g., Visa, Mastercard, Amex) to ensure scalable and compliant implementation across the platform.
• Partner closely with engineering to modernize Toast’s transaction layer — including state management, asynchronous workflows, API contracts, and observability tooling.
• Collaborate closely with finance and operations teams on settlement accuracy, reconciliation, cost modeling, and risk mitigation.
• Manage multi-team dependencies with Engineering, Processor Partners, Customer Support, FinOps, and Product Marketing.
• Collaborate with processors and partners to scope new integrations, manage certifications, and expand Toast’s global payment capabilities.
• Drive execution discipline through clear requirements, acceptance criteria, documentation, and cross-functional communication.
• Monitor key performance metrics and partner with engineering to improve system reliability and operational health.
• Communicate roadmap updates, project status, and risks to stakeholders with clarity and transparency.

Senior Product Manager, Core Payments

Technical Program Manager

• Orchestrate the full product delivery lifecycle for cross-functional teams
• Establish delivery timelines and proactively manage team performance
• Forecast resource needs and manage capacity planning
• Serve as the central communication hub and provide updates to stakeholders
• Employ forecasting and risk management strategies
• Define and standardize processes to foster continuous improvement

Senior Technical Program Manager

Bilingual

• Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points).
• Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform.
• Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive.
• Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive.

Bilingual Development Representative, Mandarin

Consultant

• Lead the Customer Onboarding Journey: Leverage your Toast product knowledge and project management skills to partner with restaurant owners or operations teams to build scalable and repeatable onboarding plans that will produce a high quality implementation experience, enhancing the overall onboarding journey.
• Demonstrate Autonomy & Extreme Ownership: Operate with high autonomy in a fast-paced, evolving environment. Take full responsibility for results by proactively solving problems, managing competing priorities, and delivering under pressure.
• Own Implementation Success: You are responsible for managing a complex and diverse portfolio of projects across various market segments. Success is measured by your ability to ensure the success of both your customers and cross-functional partners. Maintaining meticulous notes and documentation is a continuous requirement for this role.
• Exhibit Executive Presence: Influence internal and external stakeholders at all levels with clarity, confidence, and professionalism. Shape strategy, guide decision-making, and drive outcomes that support quality implementations.
• Drive Cross-Functional Alignment: Foster strong, collaborative relationships across teams to ensure accountability and seamless handoffs. Champion shared ownership and unified execution to deliver a consistent customer experience.
• Manage Risk & Drive Solutions: Anticipate and mitigate challenges before they escalate. Leverage critical thinking and creativity to identify solutions that maintain momentum and deliver successful outcomes.
• Champion Continuous Improvement: Identify and lead initiatives that improve onboarding efficiency, scalability, and quality. Develop and refine frameworks and playbooks that drive consistency, operational excellence, and an exceptional customer experience.
• Execute with Project Management Rigor: Apply disciplined project management to organize tasks, timelines, and dependencies. Leverage tools like Salesforce, Google Workspace, and Asana to drive efficiency and continuously optimize workflows and outcomes.

Onboarding Consultant III, Menu Enterprise

Machine Learning Engineer

• Spend the majority of your time "hands-on-keyboard," architecting and coding high-performance backend services and ML pipelines
• Build and prototype new internal products from scratch that leverage LLMs and Agentic AI
• Design and implement ML models that provide real-time recommendations
• Develop the backend between custom quoting engine, Salesforce, and internal data lakes
• Act as a domain expert to solve complex synchronization and architectural challenges
• Drive engineering excellence through code reviews and automated testing
• Deliver significant core capabilities that have broad impact
• Anticipate shifts in product needs and build flexible backend systems
• Ensure the reliability of GTM tools

Principal Machine Learning Engineer

• Interface daily with stakeholders and engineering partners, bridging the gap between the business value and technical support systems
• Own and deliver outcomes for high-impact strategic initiatives, from design to measured results
• Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery
• Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome
• Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding
• Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems
• Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status