Toast

Full-stack Engineer

• Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products
• Lead complex projects that improve functionality and reliability for our customers
• Partner with a wide array of teams across Toast
• Ensure quality by building automated testing for changes
• Roll features out to customers, including monitoring for success
• Collaborate with UX and PM on the definition and design of features
• Mentor and coach other engineers

Senior Software Engineer, Enterprise

Architect

• Architect Global Benefits and Absence Plans: Own the strategic design and configuration of all absence and benefit plans, plan types, coverage levels, and complex eligibility rules, ensuring alignment with global and regional philosophies.
• Lead Enrollment Events: Configure and manage end-to-end Open Enrollment and Life Events/Change Benefits Events, defining workflow rules, validation processes, and the employee self-service experience.
• Own Carrier Integrations: Serve as the technical owner for the Workday Cloud Connect for Benefits, architecting and validating the secure and accurate transmission of enrollment and deduction data to external carriers.
• Benefits-to-Payroll Integration: Ensure the seamless integration of Benefit Deductions into Payroll, setting up the necessary Pay Components and mappings to guarantee accurate gross-to-net calculations and compliance (e.g., ACA reporting).
• Evaluate and shape new project and product requests for strategic fit, technical feasibility, and alignment with enterprise system architecture.
• Act as a thought partner to senior leadership and a mentor to HRIS and business analysts, fostering a culture of continuous learning and architectural excellence.
• Serve as a strategic advisor to People, Total Rewards, Finance, and IT leaders, translating complex business needs into scalable, maintainable Workday solutions.
• Partner with stakeholders to define problem statements, assess business impact, and ensure alignment between technology investments and business priorities.
• Ensure Workday architecture, configurations, and change management processes meet SOX compliance and audit standards, partnering closely with internal audit, InfoSec, and compliance teams.
• Champion governance practices across the Workday ecosystem, balancing flexibility with control to enable secure and compliant innovation.

Principal Workday Architect, Benefits – Absence

Program Manager

• Lead and manage cross-functional teams for major programs
• Manage operational relationships with external partners
• Develop detailed program plans and implement improvements
• Drive implementation of impactful FinTech programs
• Support partner incident management and reimbursement processes
• Design frameworks for efficient launching of initiatives

Program Manager, Fintech

Backend Engineer

• Design, build, and deliver features for Toast’s payments products
• Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
• Roll features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features
• Partner with a wide array of teams across Toast
• Work with experienced engineers to deliver design and code review

Senior Software Engineer, Backend – Payments

Compliance

• Oversee and implement the banking product specific compliance management program within Toast's Fintech Line of Business.
• Facilitate the identification, assessment, and mitigation of compliance risks and control gaps within the respective product areas.
• Provide advisory support on the development of new products, and enhancement of existing products, to ensure regulatory compliance. Perform product marketing and content reviews to identify potential compliance risks and offer guidance and solutions to resolve them.
• Lead relevant compliance committees, providing visibility to senior leadership, including escalations as needed.
• Assist the Global Testing team in the creation and execution of product specific compliance testing programs.
• Partner with the Fintech business on the creation and maintenance of regulatory compliance policies, procedures, controls, and strategies, while advising on emerging risks.
• Develop and facilitate necessary compliance training.
• Support and oversee the issue management processes for fintech banking products.
• Monitor product specific regulatory changes & support regulatory change management processes.
• Facilitate reporting to bank partners, partner reviews or testing, vendor management, and other administrative functions to support bank partner relationships and meet obligations. Serve as the escalation point of contact for partners.

Senior Compliance Manager, Fintech Banking Products

Android Engineer

• Work collaboratively with UX, PM, QA and other engineers building the POS for Retail
• Ensure quality by building automated testing for changes
• Be a driving force in the full software development lifecycle, from design and prototyping to deployment and maintenance
• Ensure robustness, performance, and reliability of the POS
• Provide technical guidance and support through code reviews and design discussions
• Work closely with the leads to identify high-impact opportunities
• Plan, scope and rapidly prototype solutions using a combination of web technologies
• Make technical decisions and recommendations that will lay the foundation for the future of our strategy
• Stay in tune with customer needs by participating in user interviews and research
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Senior Software Engineer, Android

Customer Success Manager

• Own the customer relationship end-to-end from planning stages prior to the roll out, through expansion of the account by proactively identifying gaps, building alignment across stakeholders, and architecting success strategies
• Operate with high autonomy to define, build, and iterate processes that drive adoption, retention, and growth across complex, multi-location enterprise customers.
• Drive results through disciplined project management, ensuring accountability across internal and customer teams, tracking milestones via shared G-Suite systems, and adapting quickly to changing priorities.
• Leverage strategic relationship management to build multi-threaded connections with customer executives and Toast leadership, enabling long-term partnerships and advocacy.
• Act as a builder and operator, constantly improving internal playbooks, workflows, and tooling to scale enterprise success motions as Toast continues to grow.
• Collaborate cross-functionally with Sales, Product, Marketing, and Operations to remove friction, close feedback loops, and escalate customer challenges to resolution.

Senior Customer Success Manager, ENT

Sales

• Develop and execute the overarching sales strategy for the Retail division
• Drive the strategy for the XDR team to ensure a robust top-of-funnel pipeline
• Optimize Retail outbound strategy and XDR goal-setting
• Drive hiring plans to expand the team quickly during hyper-growth
• Optimize sales processes, methodologies, and tools to enhance team efficiency
• Lead and inspire a large-scale sales organization
• Partner with cross-functional teams to ensure the retail organization has the resources needed
• Leverage analytical skills to track performance and design targeted programs
• Oversee talent identification and succession planning

Vice President, Retail Sales

• Work closely with the leads to identify high-impact opportunities in the domain
• Plan, scope, and prototype solutions from design to rollout, using a combination of Android and server-side technologies
• Make technical decisions and recommendations that will lay the foundation for the future of our retail strategy
• Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry research

Senior Software Engineer, Retail

Customer Support

• Lead qualitative research and synthesize learnings into actionable insights and artifacts
• Plan and lead ideation workshops with cross-functional partners
• Envision and conceptualize new customer journeys and experiences
• Stand up experiments and pilots for new experiences
• Work collaboratively with cross-functional departments

Service Designer – Customer Experience

Marketing

• Develop & lead a comprehensive Retail Marketing strategy that drives acquisition, engagement and revenue across retail customers
• Ensure all retail marketing strategies are aligned with revenue goals
• Build the operating model, analytics capabilities, measurement frameworks and data infrastructure
• Champion best practices in multi-channel marketing
• Partner as a core member of the Retail Leadership Team

Vice President – Retail Marketing

• Design, build, and operate core components of Support Technology platforms
• Own and evolve backend services, workflows, and integrations
• Contribute to the reliability, performance, and scalability of support systems
• Partner closely with product, design, AI, and operations teams
• Develop and integrate AI-driven capabilities for support workflows
• Participate in technical design and architecture discussions
• Mentor and support other engineers through code reviews and technical guidance

Senior Software Engineer, Care Experience

Engineer

• Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing and Zuora Payment
• Develop and configure Zuora’s Product Catalog, including rate plans and pricing models
• Ensure the security and integrity of Zuora’s environment by implementing best practices
• Experience with customizing Zuora using Zuora Workflows, Zuora API and ZOQL
• Design and implement payment solutions using payment methods like Credit Card, Alternate Payment Methods (APMs), ACH, Direct Debit
• Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization
• Configure and manage notifications within Zuora
• Customize and design invoice templates in Zuora
• Provide guidance on billing processes and best practices