Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Toast

Senior Program Manager, Retail Strategy, Operations

Toast

Senior Program Manager driving cross-functional initiatives to support rapid growth in Toast's retail vertical. Focused on operational excellence and strategic planning within the organization.

Posted 6/25/2026full-timeRemote • Alabama • 🇺🇸 United StatesSenior💰 $181,000 - $290,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and project-manage cross-functional initiatives across Care, Customer Success, and Product
  • Build operational programs from the ground up
  • Support Care Operations by improving escalation workflows
  • Partner with the Customer Success team on account health monitoring
  • Support Product and Engineering teams with operational needs
  • Contribute to retail strategic planning efforts

Requirements

What you’ll need
  • 10+ years of professional experience
  • 5+ years managing programmatic initiatives or complex project lifecycles
  • Bachelor's degree
  • Strong project management skills
  • Analytical and comfortable with operational metrics
  • Track record of earning trust with senior leaders and cross-functional partners
  • Excellent written and verbal communication
  • Results-oriented with a bias toward action

Benefits

Comp & perks
  • Competitive compensation and benefits programs
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprogram managementoperational metricsaccount health monitoringescalation workflowsstrategic planning
Soft Skills
analytical skillscommunicationtrust buildingcross-functional collaborationresults-orientedbias toward action
Certifications
Bachelor's degree