TimelyCare

Content Manager

• Lead Editorial Strategy & Thought Leadership
• Own TimelyCare's editorial vision and long-term content strategy.
• Identify and own strategic conversations across higher education, healthcare, mental health, AI, and the future of care.
• Develop recurring editorial franchises, signature content series, and narrative themes that differentiate the brand.
• Transform customer insights, original research, and executive expertise into compelling thought leadership.
• Interview executives, customers, clinicians, and industry experts to uncover authentic stories.
• Create content audiences intentionally seek out—not simply content that fills a calendar.
• Build an AI-Native Content Operation
• Design, build, and continuously improve TimelyCare's content operating system, including editorial planning, governance, AI-enabled workflows, production processes, content lifecycle management, and cross-functional collaboration.
• Leverage AI for research, drafting, editing, repurposing, and content production while maintaining editorial excellence.
• Build prompt libraries, governance standards, editorial QA, and scalable human review processes.
• Transform a single strategic idea into multiple high-quality content formats across channels.
• Evaluate emerging AI tools and implement best practices that improve efficiency and quality.
• Turn Customer Insights into Storytelling
• Conduct customer interviews and uncover behavioral insights, trust drivers, and decision journeys.
• Apply behavioral science and jobs-to-be-done research to shape messaging and content strategy.
• Translate complex healthcare and higher education topics into clear, engaging, human-centered stories.
• Develop content that resonates with students, campus leaders, and executive decision-makers.
• Drive Multi-Channel Distribution
• Build integrated distribution strategies across owned, earned, social, executive, and partner channels.
• Partner with PR and Social leads to grow executive thought leadership through LinkedIn, newsletters, podcasts, PR, and community partnerships.
• Maximize reach by strategically repurposing content across formats and audiences.
• Develop Original Research & Intellectual Property
• Identify opportunities for proprietary research and partner with internal stakeholders and external partners to develop studies, benchmark reports, surveys, and data-driven insights that strengthen TimelyCare's market authority.
• Create annual reports, student mental health indices, benchmark studies, surveys, and AI and well-being research.
• Leverage original research to fuel SEO, PR, executive thought leadership, sales enablement, and demand generation.
• Elevate Executive Storytelling
• Partner with executive leaders to build recognizable thought leadership platforms.
• Ghostwrite articles, opinion pieces, keynote presentations, executive communications, and social content.
• Translate complex expertise into authentic, accessible stories that build credibility and trust.
• Measure Content Impact
• Build a measurable content marketing system focused on business outcomes.
• Track and optimize KPIs including share of voice, brand search, influenced pipeline, executive engagement, assisted conversions, audience growth, returning readership, and content engagement.
• Conduct content audits and deliver actionable performance insights to leadership.
• Establish scalable content processes and perform additional tasks and projects as needed to support the evolving needs of team objectives and company goals.

Content Marketing Manager

Operations

• Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics
• Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations
• Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track
• Partner with cross-functional leaders to gather inputs, test assumptions, and refine strategic recommendations
• Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership
• Support operational improvement initiatives that increase organizational effectiveness and scalability
• Help evaluate and define business processes, workflows, reporting needs, and operating models to support future growth
• Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals

Strategy and Operations Intern

General

• Act as a primary form of emotional support for students and faculty & staff
• Expected time to spend with a client during a session is 20 minutes + 10 minutes for documentation (no more than 30 minute sessions total)
• Provide remote care from the convenience of your home or office while maintaining a healthy work/life balance
• Do not worry about reimbursement, billing codes, or insurance credentialing
• Provide flexible hours that work for you
• Engage with a population made up of highly motivated, high functioning students

Part-Time Mental Health Provider, TalkNow

• Conduct remote Telepsychiatry outpatient visits (initial evaluation and follow ups)
• Conduct therapy, medication assessments, and intake evaluations for new and existing patients (students)
• Develop individual care plans and provide therapeutic interventions as necessary including the provision of ongoing medication management services
• Provide consultation and health education support to patients and families
• Collaborate with students to develop care plans and safety planning if needed
• Appropriately document sessions, assessments, and care plans in our EHR
• Adhere to established standards for clinical documentation quality, HIPAA/PHI and telehealth regulations

Part-Time Psychiatry Nurse Practitioner

Therapist

• Provide therapy and support to students using the TimelyCare platform
• Offer therapy for students, collaborating on treatment plans and identifying needs
• Document therapy sessions and submit HIPAA compliant documentation
• Communicate with other teams to support care continuation
• Adhere to documentation quality and ethics standards

Licensed Clinical Therapist

• Provide therapeutic counseling services and treatment planning to a primarily young adult population
• Document concurrently and submit HIPAA compliant documentation using TimelyCare's electronic health record
• Develop and submit treatment plans and progress notes following each session
• Communicate cross functionally with other teams/departments in order to support care continuation as needed
• Adhere to established standards for documentation quality and code of ethics

• Provide therapeutic counseling services and treatment planning to a primarily young adult population
• Document concurrently and submit HIPAA compliant documentation using TimelyCare's electronic health record
• Develop and submit treatment plans and progress notes following each session
• Communicate cross functionally with other teams/departments in order to support care continuation as needed
• Adhere to established standards for documentation quality and code of ethics
• Work with the student/client to establish and develop treatment goals and document accordingly
• Utilize active listening skills and evidence based modalities (SFBT, CBT, DBT, MI, ACT) in order to build rapport, establish boundaries, and progress student/client care
• Submit appropriate documentation in the EHR (the TimelyCare platform) in a punctual manner
• Prepared to adapt to the changing needs of the population we serve
• Able to remain calm and maintain composure during a potential high stress scenario
• Respond with empathy, professionalism, and meet clients where they are at
• Model respectful conduct with all students, peers, and support staff

Licensed Clinical Therapist – MT

Account Executive

• Build and manage a high-quality pipeline within K12 school districts, with a strong emphasis on funnel health, stage progression, and conversion efficiency
• Drive consistent pipeline creation through disciplined outbound prospecting, including targeted outreach, conference engagement, and ecosystem development within assigned territories
• Own deal execution end-to-end, with a clear focus on advancing opportunities through each stage of the funnel, from initial engagement through procurement and close
• Demonstrate strong command of the K12 buying cycle, proactively navigating long, multi-stakeholder sales processes including board approvals, budget alignment, and procurement requirements
• Engage and align diverse district stakeholders (Superintendents, Cabinet leaders, Finance, Student Services, and Counseling teams) ensuring momentum and consensus at each stage of the deal
• Maintain rigorous pipeline hygiene and forecasting accuracy, using data to prioritize opportunities, identify risk, and drive consistent quota attainment
• Effectively map and manage decision processes within districts, including funding sources (grants, Title, state/local budgets) and timing constraints, to accelerate deal closure
• Consistently meet or exceed new business targets through disciplined funnel management, strong closing capability, and effective navigation of complex public sector sales environments
• Partner closely with BDRs and the broader GTM team to generate pipeline, while actively feeding back market insights, messaging gaps, and buyer signals to continuously sharpen go-to-market strategy and execution
• Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals.

K-12 Account Executive

Business Development Rep

• Set and ensure completion of high-quality meetings that progress to the sales pipeline.
• Implement and improve best in class practices for prospect engagement and meeting conversion.
• You'll think critically and collaborate with teammates and leadership to create, experiment and build best practices & playbooks.
• Youll think strategically to plan and prioritize your territory, and messaging to different market segments and buyer personas.
• Coordinate with Marketing Leadership to ensure targets/metrics are being met or exceeded.
• Partner with Account Executives to create cohesiveness and drive strong alignment in targeting prospects.
• Youll streamline and refine lead qualification, resulting in an efficient sales pipeline.
• Performs other duties as assigned while managing workload and assignments effectively.

Business Development Representative

• Drive top-of-funnel growth by engaging K-12 or Higher Education decision makers and setting high-quality discovery meetings that progress to qualified pipeline opportunities.
• Build awareness and generate interest through strategic outreach across email, phone, video, and social channels.
• Implement and continuously refine best-in-class practices for prospect engagement, lead qualification, and meeting conversion.
• Think critically and collaborate with Sales, Marketing, and Leadership to create, experiment, and scale repeatable outreach playbooks.
• Strategically plan and prioritize your territory, tailoring messaging to different education market segments and buyer personas, including superintendents, HR/Benefits leaders, student affairs, counseling and wellness leaders, and campus administrators.
• Partner closely with Account Executives to align on target accounts, streamline lead qualification, and drive an efficient sales pipeline.
• Consistently meet or exceed activity, meeting, and pipeline generation goals.
• Coordinate with Marketing Leadership to ensure campaign targets and metrics are being met or exceeded.
• Effectively manage workload, priorities, and additional projects in support of evolving team objectives and company goals.