Thrivent

Business Analyst

• Analyzing and applying complex regulatory and compliance requirements to Thrivent’s business practices
• Ensuring appropriate regulatory processes and controls are established and are working effectively
• Interpreting detailed and often complex regulatory requirements
• Providing polished and clear consult and advice to business partners
• Supporting and administering Thrivent's Information Lifecycle Management program
• Conducting control testing, responding to internal audit requests, and responding to regulatory requests as applicable
• Developing, maintaining, and implementing policies and procedures

Senior Compliance/Regulatory Analyst – Information Lifecycle Management

General

• implements the activity plans of the Thrivent Member Network (TMN) and Engagement Team
• manages a cadence of events within the TMN based on membership data, expressed needs and passions of members
• develops work plans and action items according to project goals, including post event follow up
• support execution of virtual, hybrid and in-person engagement activities including workshops, events and webinars
• collaborates with stakeholders and teams within Membership and Thrivent enterprise to bring relevant communication to clients and prospective clients
• completes all required activity reporting and analysis for engagement activities and provide reports to leadership, team members and TMN board
• handles logistics for quarterly TMN board meetings and communicates with TMN board members

Engagement Reporting Specialist

Engineer

• Design, develop, and support secure, reliable, and scalable payment capabilities
• Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy
• Member of team that can work independently, as well as collaboratively with team, in developing core software for the product that delivers outcomes
• Consistent and dependable in delivering core software that delivers outcomes and meets/exceeds the team's expectations for stability, scalability, resilience, etc.
• Share new ideas and techniques with team; Encourage junior engineers to invest in learning
• Participate in team’s collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team
• Participate in product planning and implementation. Helps team to understand and decompose work
• Contribute to develop engineering practices, templates and frameworks in collaboration with the team
• Continuously assessing technology to build more stable, scalable, and resilient software; Use data to measure progress
• Promote and expand on the use of the CI/CD pipeline to improve the deployment and build process
• Participate in the team support rotation and provide expert knowledge on focus subsystems
• Contribute to define the selection criteria for selecting the right technology vendors
• Participate in proof of concept / technology along with the vendor
• Provide guidance to junior engineers to help them learn foundational software engineering skills
• Provide technical expertise and help the team to solve technical/software issues

Senior Engineer

Financial Planning and Analysis

• Leverage your relationship-building skills and build sales experience to engage clients with confidence and clarity.
• Guide Christians and others who align with Thrivent’s mission and values to create and maintain their financial plans, enabling lives of service and faith.
• Meet with clients virtually to provide personal, actionable and achievable advice and connect clients to Thrivent products and programs.
• Have access to a large existing client base with the ability to also help your friends, family and natural market.
• Access robust tools like the Thrivent Planning Platform, Salesforce, MoneyGuidePro® and Morningstar, and have modern computer hardware provided.
• Get the support of collaborative culture with colleagues and leaders who want you to be successful and are willing to help you do so.

Virtual Financial Advisor

Operations

• Serve as a key dedicated point of contact for communication regarding Life and Health applications, requiring a subject matter expertise in both product lines.
• Handle phone calls, emails, and Teams messages from field staff while taking accountability for case handling in terms of accuracy, priority and timeliness.
• Manage the life cycle of each application to service standards, prioritizing workload with little direction.
• Handles sensitive communications, which may include highly confidential information or complaints, often educating the recipient on products and/or regulatory requirements.
• Review documentation and applications to ensure “in good order” prior to submission.
• Manage case follow-up for missing/incomplete information.
• Provide regular updates on critical cases to various audiences, including team members, field staff, as well as corporate, field, and executive leaders.
• Actively share service and process improvement ideas, contributing to a culture of continuous improvement with a focus on putting the client and advisor experience at the center of all we do.
• Model Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
• Serve as a dedicated point of contact for assigned field staff, answering questions regarding new business, contract changes, and underwriting, providing guidance, and resolving problems.
• The CM is responsible and accountable for response to the field staff both in terms of accuracy and timeliness.
• This position will encounter cases of varying complexity across several product lines in the New Business and Underwriting department.
• Individuals in this role must possess a strong ability to work without close supervision and be able to exercise independent judgment and problem-solving. Decisions can have a long-term impact to clients, advisors and Thrivent’s reputation as potential exists for negative financial impacts if not properly executed.
• Directly influence others without authority to complete the necessary actions that can ultimately impact the placement of the case, as well as the client and advisor experience.

Operations Case Manager

Field Engineer

• Complete applications and service forms for all product lines, including Life Insurance, Health, Annuities (LHA), Mutual Funds (MF), Financial Planning, and Brokerage, ensuring they are in good order (IGO)
• Research & resolve not-in-good-order (NIGO) issues across all product lines by analyzing processes, correcting errors, and gathering additional information as needed
• Collaborate with external companies to ensure forms are in good order (IGO)
• Efficiently navigate over 40 systems to accurately process applications and service forms, minimizing the need for additional outreach to representatives and clients
• Facilitate money movement for internal and external products on behalf of the FA/Client, ensuring accuracy and compliance
• Proactively contact clients to gather information, provide reminders to the client to complete various applications/forms, assist in conversations with external companies and clients to verify form accuracy, gather additional details, and complete required paperwork
• Understand and apply back-end and front-end processes across all product lines to ensure seamless handling of transactions
• Review external company statements to input accurate data for financial planning

Field Practice Support Specialist, Licensed

• Build a financial practice guiding Christians on their journeys to financial clarity, empowering lives of service and faith.
• Provide personal, actionable and achievable advice and connect clients to Thrivent products and programs.
• Develop and maintain genuine, long-term relationships throughout generations based on trust and understanding, with the ability to serve clients in your chosen community.
• Make client appointments by leveraging your network and Thrivent’s reputation, delivering award-winning financial workshops and marketing your practice.
• Have the flexibility to control your schedule, allowing for work-life balance.
• Find a collaborative culture with colleagues who want you to be successful and are willing to help you do so.
• Get the support of specialists from every facet of the organization—such as business development, marketing, technology, engagement, and experienced advisors—as you build your business.

Financial Advisor

Learning and Development

• Responsible for the development of training curriculum, setting strategy, and facilitating in-person and/or virtual learning experiences
• Analyze ambiguous and complex business needs to identify skill-building requirements and determine the right facilitation methodologies to achieve the desired business outcome
• Consult with business leaders and executive leadership to assess complex and ambiguous business outcomes, identify learning/development/training needs
• Facilitate in-person and/or virtual learning experiences using existing resources and programs and assist in developing, testing, and operationalizing new experiences and programs
• Support the design, development, and management of effective learning and performance-focused solutions
• Collaborate with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels
• Ensure a positive, inclusive and effective learning experience for all participants to achieve intended learning objectives
• Revise existing learning materials based on user feedback and necessary content changes
• Document and maintain all training records
• Monitor, evaluate and record effectiveness of training courses
• Provide feedback to content owners and represent training interests on project teams

Senior Training Specialist

Controller

• Leads all accounting operations for Thrivent Bank, including general ledger, month-end and quarter-end close, financial reporting, call reporting and balance sheet governance
• Ensures the accuracy, completeness, and timeliness of financial statements in accordance with U.S. GAAP, regulatory requirements, and Thrivent accounting policies
• Oversees internal controls over financial reporting, including documentation, testing support, issue remediation, and continuous improvement of control effectiveness
• Serves as a key partner to Risk, Compliance, Internal Audit, and external auditors; coordinates audits, examinations, and regulatory requests
• Provides technical accounting guidance on new products, transactions, system changes, and business initiatives, ensuring appropriate accounting treatment and risk mitigation
• Partners with Treasury, FP&A, and business leaders to support forecasting, capital planning, liquidity reporting, and strategic decision-making
• Leads, coaches, and develops a high-performing accounting team; establishes clear expectations, builds capability, and ensures appropriate succession planning
• Drives process standardization, automation, and continuous improvement to improve efficiency, scalability, and data quality
• Maintains strong governance over accounting policies, procedures, and documentation
• Models Thrivent’s leadership competencies while fostering a culture of accountability, collaboration, and client focus
• Develops and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients
• This role interacts regularly with senior leaders across Thrivent Bank and the enterprise, including the Bank CFO, Finance leadership, Risk and Compliance partners, Treasury, FP&A, product, Internal Audit, and Technology

Administrative Assistant

• Handles incoming telephone calls and responds to requests for information
• Performs routine administrative duties such as maintaining office supplies and processing mail
• Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
• Supports projects, administration of various programs, and processing functions as needed
• Drives client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Representatives
• Updates the contact management system with client/member contact and preference information
• Assists Financial representative in the preparation and follow up for the client/member meetings
• Collaborates with financial associates to assist client with product changes
• Participates and drives marketing services including direct-mail, fraternal activities, seminars, meetings
• Verbal or written communications with prospective or existing customers regarding financial matters
• Additional responsibilities as assigned

Customer Support

• Provide a call experience that doesn't rely on a script
• Build rapport with callers of diverse backgrounds
• Navigate multiple systems while engaging callers with clear, concise, and positive language
• Focus on quality and first-call resolution while minimizing processing time

Associate Customer Care Professional – Annuities, Licensed

• Empowered to provide a call experience that doesn't rely on a script, owning it from the first "Hello!" to problem resolution.
• Building rapport with callers of diverse backgrounds to accurately assess situations and present complex solutions.
• Navigate multiple systems while engaging callers with clear, concise, and positive language.
• Focus on quality and first-call resolution to help clients reach their desired goals.
• Provide support with dedicated training, mentorship, and opportunities for career advancement.

Customer Care Professional – Annuities, Licensed

Security Engineer

• Define and lead Thrivent’s strategy for defending against emerging external AI-powered threats
• Protect the enterprise from adversarial AI capabilities, including automated vulnerability discovery and AI-driven attack campaigns
• Translate rapidly evolving external threats into practical, scalable protections across the organization
• Create the enterprise strategy for defending against AI-enabled threats
• Establish architecture for detection, prevention, and response capabilities
• Drive integration of AI threat detection and controls into existing cyber defense tooling
• Lead development of detection and response mechanisms for AI-driven attacks
• Partner with Cyber Defense teams to operationalize detections and response playbooks
• Mentor engineers and elevate AI security capabilities within teams
• Influence senior leadership on AI risk posture and necessary investments

Principal Engineer – AI Security

• Responsible for analyzing, researching, and gathering required information to process IGO (In Good Order) cases
• Process NIGO (Not In Good Order) cases with a basic level of complexity
• Serve Thrivent’s internal and external customer contacts via telephone and written communications
• Deliver strong customer service
• Actively partner with the team on meeting established service and quality standards
• Identify trends for process improvements
• Analyze cases for IGO and determine level of complexity of the request
• Contact appropriate resources to assist in resolving requests

Senior Compliance/Regulatory Analyst – Information Lifecycle Management

Engagement Reporting Specialist

Senior Engineer

Virtual Financial Advisor

Operations Case Manager

Field Practice Support Specialist, Licensed

Financial Advisor

Senior Training Specialist

Controller

Administrative Assistant

Associate Customer Care Professional – Annuities, Licensed

Customer Care Professional – Annuities, Licensed

Principal Engineer – AI Security

Virtual Financial Advisor

Customer Service Representative, Annuities Financial Transactions