Thompson Safety

Sales

• Assume all profit and loss accountability for the sales department.
• Recruit and hire Account Executives and Market Development Reps to grow the sales department.
• Train sales department on Thompson Safety Fire Sales Process, as well as specific safety product lines and OSHA/ANSI compliance regulations.
• Provide on-going coaching and feedback through regular check-in’s, ride-along’s, and mentorship.
• Direct selling into prospects, specifically target accounts.
• Build and develop partnerships that will grow the business within the industry marketplace (NAFED, ASSP, NSC).
• Educate service department on identifying leads and closing business.
• Work with General Manager to foster success between sales, operations, and culture.
• Overall responsibility to ensure maximum level of engagement and performance of sales personnel in accordance with applicable laws and the company’s values.
• Performs other related duties as assigned.

Fire Sales Manager

Accounts Receivable

• Adhere to established protocols for assessing customer accounts and identifying outstanding balances
• Reach out to customers to secure payments for both current and past-due amounts
• Notify your supervisor of any discrepancies related to payments
• Elevate any client inquiries that require further investigation or resolution
• Helps with receipt and payment inquiries for locations
• Furnish customers with copies of invoices as required
• Performs other related duties as assigned

Accounts Receivable Associate

Account Executive

• Responsible for developing new business and lead generation within assigned territory.
• Build territory to maximize growth of the company.
• Assists in developing new business opportunities through cold calls and leads.
• Utilize CRM technology to document activity and track results.
• Maintain contact with prospects through in-person sales calls and phone block.
• Develop new appointments through prospecting in territory and scheduled phone block sessions to ensure activity and pipeline meet required standards for tenure.
• Assist in Company marketing programs/initiatives as needed.
• Observe and benchmark other Account Executives to establish and replicate best practices.
• Consistently install new business within assigned territory.
• Perform other related duties as assigned.

Account Executive – B2B Sales

• Responsible for developing new business and lead generation within assigned territory.
• Build territory to maximize the growth of the company.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions to ensure activity and pipeline meet required standards for tenure.
• Assists in Company marketing programs/initiatives, as needed.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

• Responsible for developing new business and lead generation within assigned territory
• Build territory to maximize the growth of the company
• Develop new business opportunities through cold calls and leads
• Utilize CRM technology to document activity and track results
• Maintain contact with prospects through in-person sales calls and phone block
• Develop new appointments through prospecting in territory
• Assist in Company marketing programs/initiatives
• Observe and benchmark other Account Executives to establish best practices
• Consistently install new business within assigned territory
• Perform other related duties as assigned.

• Responsible for developing new business and lead generation within assigned territory.
• Builds territory to maximize the growth of the company.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions.
• Assists in Company marketing programs/initiatives, as needed.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

Supply Chain

• Responsible for the safe, compliant, and efficient reprocessing of fire extinguishers in accordance with National Fire Protection Association (NFPA) standards, primarily NFPA 10.
• Maintain full control of warehouse inventory, asset tracking, and technician support readiness.
• Directly manages a team of employees.
• Oversee recharge, 6-year maintenance, hydrostatic testing, valve replacement, and O-ring servicing.
• Maintain accurate real-time inventory and logs.
• Maintain hydrostatic test equipment calibration.
• Train warehouse technicians in daily operations.

Warehouse Manager

Manager

• The Service Manager is responsible for the management and development of operations, sales and administration within the company’s service department.
• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Approve all financial applications and reports and complete any ad hoc assignments designated by next level management.
• Ensure that adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Service Manager

• Oversee daily operations across all departments, ensuring efficiency and productivity.
• Establish, monitor, and analyze key performance indicators (KPIs) to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Analyze financial performance and implement corrective actions as needed.
• Develop and implement operational strategies that align with the company’s vision, mission, and goals.
• Identify new business opportunities, markets, and partnerships to drive growth.
• Maintain strong relationships with stakeholders, vendors, and customers to ensure excellent service and satisfaction across all touchpoints.
• Recruit, train, mentor, and evaluate direct & indirect reporting team members.
• Foster a positive work environment that encourages teamwork, innovation, and professional growth.
• Performs other related duties as assigned.

General Manager

Account Manager

• Build and maintain strong relationships with key accounts.
• Develop and implement growth stra tegies to increase sales volume with assigned customers through phone calls, cold calling, and onsite meetings.
• Work with clients to understand and identify their strategic vision, objectives and needs while aligning our products and services .
• Ensure customer sati sfaction and work to resolve customer concerns .
• Collaborate with cross-functional teams to ensure customer satisfaction and loyalty .
• Performs other related duties as assigned .

Key Account Manager

• Responsible for developing new business and lead generation within assigned territory.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Consistently installs new business within assigned territory.
• Maintains contact with prospects through in-person sales calls and phone block.

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Approve all financial applications and reports and complete any ad hoc assignments designated by next level management.
• Ensure that adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Administrative Assistant

• Provides administrative support services to various areas of a fire protection branch.
• Responds to general inquiries from management, employees, clients inside and outside of the company.
• Interface with vendors and various internal departments.
• Assist with special projects and research as needed.
• Assist with managing PO's, tracking orders, receiving and billing/invoices order as required.
• Performs other related duties as assigned.

Fire Administrative Associate

• Responsible for developing new business and lead generation within assigned territory.
• Fire Sales Specialists will build their territory to maximize the growth of the company.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through sales calls and phone block.
• Develops new appointments through scheduled phone sessions to ensure activity and pipeline.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process and win the business.
• Observes and benchmarks other Fire Sales Specialists to establish and replicate best practices.
• Consistently installs new business within assigned geography.
• Performs other related duties as assigned.

Fire Sales Specialist

Financial Planning and Analysis

• Prepares journal entries and executes other data entry tasks.
• Assist with reconciliations.
• Assist with financial reporting and other accounting functions.
• Assist with AR/AP functions.
• Learn about accounting & finance principles, procedures, and software.
• Other related duties as assigned.

Fire Sales Manager

Accounts Receivable Associate

Account Executive – B2B Sales

Account Executive

Account Executive

Account Executive

Warehouse Manager

Service Manager

General Manager

Key Account Manager

Account Executive

Service Manager

Fire Administrative Associate

Fire Sales Specialist

Accounting/Finance Intern