Thompson Safety

Manager

• The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel.
• Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Fire Service Manager

Designer

• Design/layout fire protection systems in specialized CAD software based on AutoCAD platform
• Communicate with AHJ’s, contractors, and other trades
• Conduct and document site surveys and jobsite visits
• Lead the coordination of permitting, inspections, and required materials
• Perform accurate hydraulic calculations for various fire sprinkler systems

Fire System Designer

Sales

• Responsible for developing new business and lead generation within assigned territory.
• Fire Sales Specialists will build their territory to maximize the growth of the company.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through sales calls and phone block.
• Develops new appointments through scheduled phone sessions to ensure activity and pipeline.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process and win the business.
• Observes and benchmarks other Fire Sales Specialists to establish and replicate best practices.
• Consistently installs new business within assigned geography.
• Performs other related duties as assigned.

Fire Sales Specialist

• Oversee daily operations across all departments, ensuring efficiency and productivity.
• Establish, monitor, and analyze key performance indicators (KPIs) to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Analyze financial performance and implement corrective actions as needed.
• Develop and implement operational strategies that align with the company’s vision, mission, and goals.
• Identify new business opportunities, markets, and partnerships to drive growth.
• Maintain strong relationships with stakeholders, vendors, and customers to ensure excellent service and satisfaction across all touchpoints.
• Recruit, train, mentor, and evaluate direct & indirect reporting team members.
• Foster a positive work environment that encourages teamwork, innovation, and professional growth.
• Performs other related duties as assigned.

General Manager

Account Executive

• Responsible for developing new business and lead generation within assigned territory.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

• Responsible for developing new business and lead generation within assigned territory.
• Build territory to maximize growth of the company.
• Assists in developing new business opportunities through cold calls and leads.
• Utilize CRM technology to document activity and track results.
• Maintain contact with prospects through in-person sales calls and phone block.
• Develop new appointments through prospecting and scheduled phone block sessions.
• Assist in Company marketing programs/initiatives, as needed.
• Observe and benchmark other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Perform other related duties as assigned.

Administrative Assistant

• Provides administrative support services to various areas of a fire protection branch.
• Responds to general inquiries from management, employees, clients inside and outside of the company.
• Interfaces with vendors and various internal departments.
• Assists with special projects and research as needed.
• Assists with managing PO's, tracking orders, receiving and billing/invoices order as required.
• Performs other related duties as assigned.

Fire Administrative Associate

Associate

• Responsible for researching and executing applications, changes and renewals for company and individual licenses required to perform work in the fire life safety industry.
• Assist with scheduling business services for multiple fire life safety customers.
• Responds to general inquiries from management, employees, customers both inside and outside of the company.
• Interface with vendors and various internal teams.
• Assist with special projects and research as needed.
• Perform other duties as assigned.

Fire Licensing & Scheduling Associate

• Receives products into inventory via shipments from our manufacturers.
• Keeps track of different quantities of product in the warehouse and works with purchasing to reorder items as needed.
• Keeps warehouse clean, organized and secured.
• Pulls loads and fulfills employee transfer sheets.
• Conducts quarterly inventory.
• Operates forklift to receive shipments.
• Performs other related duties as assigned.

Warehouse Associate

Accountant

• Preparing accurate and timely financial statements and reports.
• Collect, analyze, and interpret financial data to ensure compliance with GAAP reporting standards.
• Perform detailed reconciliations of income statement and balance sheet accounts; investigate and resolve variances against forecasts or historical trends.
• Complete monthly and year-end close processes, including journal entry preparation and review.
• Support interim and year-end reporting.
• Lead and complete on-time and on-budget the Company’s annual audit (with Controller).
• Maintain internal controls, process documentation, and compliance with corporate accounting policies.
• Identify and implement process improvements to enhance accuracy, efficiency, and scalability of accounting operations.
• Develop and maintain financial reporting tools for key metrics, analyze business drivers, and provide actionable insights to management.
• Collaborate with cross-functional teams during acquisitions to support integration of financial operations.
• Perform other related duties as assigned.

Senior Accountant

Fire General Manager

• Responsible for developing new business and lead generation within assigned territory.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions.
• Assists in Company marketing programs/initiatives, as needed.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

• Responsible for the management and development of operations, sales, and administration within the company’s service department.
• Provide strategic guidance, supervision, and leadership to a diverse workforce, specifically the service representative position.
• Directly manage a team of employees, responsible for hiring, coaching, developing, and managing performance for direct reports.
• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Approve all financial applications and reports and complete any ad hoc assignments designated by next level management.
• Ensure that adherence to established service departments budget parameters, appropriate financial reports, and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execute management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.