Thermo Fisher Scientific

Medical Director

• Provides clear medical leadership in the Study team
• Creates clinical trial protocols while implementing the latest scientific information
• Contributes to site selection
• Reviews and approves study protocols and amendments, Clinical Study Reports (CSRs), Informed Consent Forms (ICFs), Case Report Forms (CRFs), protocol deviation decisions and other clinical documents as required for clinical trials
• Real time Medical Monitoring of clinical studies
• Ensures early identification of medical issues
• Interprets clinical trial data for regulatory documents
• Acts as the medical point of contact for all internal and external stakeholders
• Ensures study compliance for all medical aspects

Medical Director, Clinical Trial Physician – Neurology

Research Analyst

• Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks
• Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities
• Assess investigational product through physical inventory and records review
• Documents observations in reports and letters in a timely manner using approved business writing standards
• Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution
• May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner
• Conducts monitoring tasks in accordance with the approved monitoring plan
• Participates in the investigator payment process
• Ensures a shared responsibility with other project team members on issues/findings resolution
• Investigates and follows-up on findings as applicable
• Participates in investigator meetings as necessary
• Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites
• Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted
• Performs trial close out and retrieval of trial materials
• Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations
• Conducts on-site file reviews as per project specifications
• Provides trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required
• Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System)
• Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts
• Responds to company, client and applicable regulatory requirements/audits/inspections
• Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner
• Contributes to the project team by assisting in preparation of project publications/tools, and sharing ideas/suggestions with team members
• Contributes to other project work and initiatives for process improvement, as required

Clinical Research Associate II – Oncology, Ophthalmology

• Monitors investigator sites with a risk-based monitoring approach
• Conducts monitoring tasks in accordance with the approved monitoring plan
• Participates in the investigator payment process
• Ensures audit readiness and develops collaborative relationships with investigational sites
• Keeps in contact with investigative sites to confirm that the protocol is being followed

Clinical Research Associate II

Program Manager

• Provides tactical support for client-facing projects
• Oversees and coordinates the receipt, log-in, and workflow management of samples and standards
• Monitors project progress for both client-facing and internal projects
• Manages client interactions related to sample and standard processes
• Supports the client relationship manager with progress updates and managing timelines
• Acts as the primary coordinator for the receipt and log-in of samples and standards
• Manages shipment requests and sample workflows
• Coordinates and tracks the completion of internal lab-based projects

Program Manager I – Small Molecule, GMP

Business Development Rep

• Drives pipeline by engaging new clients and securing meetings
• Supports marketing initiatives and manages follow-up items
• Tracks all activities in the CRM database

Senior Account Development Representative, Biotech

Data Scientist

• Strategically collaborate with the business to create and implement solutions and sustainable improvements
• Lead projects creating solutions that drive process improvement and cost savings, with full ownership of identifying, prioritizing, and delivering high-impact initiatives
• Act as a key point of contact for cross-functional stakeholders, providing clear, concise, and impactful communication of insights, risks, and recommendations
• Lead, coach, and develop more junior analysts, including mentoring, workload prioritization, and talent development
• Drive the organization to move from strategy to action with analytics and data visualization techniques that help businesses and senior leaders make informed decisions
• Enhance and optimize reporting solutions from data architecture, development, visualization, to end-user training
• Collect, analyze, and interpret Operations metrics to identify potential projects/solutions
• Build scalable analytical workflows using Python and SQL; prepare and engineer data for advanced modeling
• Develop and standardize work processes, support routing times for production
• Liaise with Operations staff and other functional areas to meet and exceed project objectives
• Ensure robust documentation and change control practices for the team

Data Science Manager

Operations

• Build and direct a team of project managers, systems specialists, and design professionals to manage print-on-demand label operations for the Filtration & Separation Division
• Responsible for the deployment & administration of a global labeling solution for the division
• Collaborate with cross-functional teams and engage with global operations
• Provide leadership for a global systems platform for the division

Label Operations Manager

• Operate with exceptional precision and attention to detail, ensuring accuracy across scheduling, travel, data and materials.
• Serve as the primary support for the global CSR leader, managing calendar, meetings, public events, travel and priorities to maximize impact.
• Enable efficient CSR team operations by driving key business processes, drafting external correspondence, overseeing budgets and financial activities, and coordinating special projects, as needed.
• Demonstrate high responsiveness across stakeholders, communicating promptly and reliably to maintain momentum and alignment.
• Lead and/or support planning and execution of events, including site visits, community engagements, media appearances and internal meetings.
• Prepare high-quality documents and presentations by synthesizing various inputs into clear, polished materials.
• Support tracking, reporting and overall effectiveness of CSR initiatives.

Executive Operations Partner – CSR

Field Engineer

• Perform Field Service-related duties in line with internal rules, customer regulations and health and safety guidelines.
• Specific product support to be given on Chromatography instruments (80%).
• Work remotely providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback.
• Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve critical tasks in the fastest way possible.
• Follow our ethical business conduct guidelines.
• Enable the customer's success through their partnership with Thermo Fisher Scientific.
• Utilise web-based, sales lead logging tools to ensure customers are offered those products and services they require enabling them to meet their objectives (5%).
• Optimize own work schedule by coordinating with all the required partners for service planning (Dispatch function, Team Leader, Manager) (5%).
• Responsible for company assets including parts inventory, laptop computer, mobile phone, test equipment (ensuring validation calibration), tools, software, company car etc. (5%).
• Responsible for timely and accurate reporting of activities including field service reports and expenses reports (5%).

Field Service Engineer – Chromatography

• Installation, commissioning and service of gauging and measurement systems
• Troubleshooting of complex electro-mechanical and sensor-based systems
• Preventive maintenance, calibration and system optimization
• On-site customer support and technical training
• Service documentation and reporting
• Close collaboration with engineering, factory and commercial teams
• Identify service, upgrade or spare part opportunities at customer sites

Field Service Engineer – Gauging, Process Analytics

• Serve as the dedicated on-site Thermo Fisher technical expert at the customer’s manufacturing facility in Iceland
• Ensure full compliance with site specific requirements, including defined response times, uptime targets, and service deliverables
• Provide advanced troubleshooting, maintenance, and repair of Thermo Fisher single-use bioreactor systems and associated automation (DeltaV)
• Support installation, commissioning, and qualification activities, including SAT, IQ/OQ, and validation protocols
• Perform real-time issue resolution to minimize downtime in a mission-critical GMP production environment
• Lead and support deviation investigations, root cause analysis, and corrective/preventive actions (CAPA)
• Collaborate closely with customer engineering, manufacturing, quality, and validation teams
• Act as a technical advisor to optimize system performance and process reliability
• Provide hands-on technical training and guidance to customer personnel as needed
• Interface with internal Thermo Fisher teams (Service, Engineering, Product Support) to escalate and resolve complex issues
• Maintain accurate documentation and service records in compliance with GMP and internal systems (e.g., Salesforce Service Cloud)
• Proactively identify opportunities to improve system performance, service delivery, and customer satisfaction
• Occasionally support other customer sites across the EMEA region up to 25% travel, sharing expertise and providing field support as business needs require

Field Service Engineer

• Ensure our sophisticated scientific instruments operate at peak performance
• Represent our company, delivering exceptional technical service
• Build strong relationships with customers who are advancing critical research and innovation
• Install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems
• Combine technical expertise with customer service skills to solve complex problems

• Travel to customer sites across Switzerland (primarily), France, and Germany to install, service, update, and repair Thermo Fisher SUT hardware and automation products
• Provide expert technical support and problem-solving for our cutting-edge bioproduction equipment
• Conduct installations, maintenance, and repairs on a diverse range of high-value analytical instruments
• Perform commissioning and qualification of equipment by implementing Site Acceptance Test (SAT) and Installation/Operational Qualification (IQ/OQ) Protocols
• Combine technical expertise with superior customer service skills to address complex issues and support our customers in achieving breakthrough discoveries
• Collaborate with internal partners to resolve customer issues and improve processes
• Provide basic product training and technical assistance on our instrumentation to our customers and internal Sales team
• Report all activities on Sales Force Service desk, providing customer feedback to management, hardware and software groups
• Aid in optimizing revenue and new product development opportunities; Assist in demonstration of our products to potential customers
• Maintain technical competency by attending trainings, employee meetings and remaining up to speed on new products, markets, customers and competitor

Account Manager

• Develop and implement strategic sales plans
• Manage key account relationships
• Ensure customer satisfaction through consultative selling
• Work with cross-functional teams to provide tailored solutions
• Serve as a trusted advisor to help customers advance their scientific goals
• Engage with customers through visits and virtual meetings

Biotech Account Manager – Bioproduction Group

Sales

• Execute the country commercial plan for LPG across Saudi Arabia
• Drive distributor success and deliver exceptional results in a dynamic market
• Lead and manage the distributor network as the primary route to market
• Drive joint business planning, pipeline development, and execution discipline with distributors
• Enable distributor success through training, coaching, and capability development
• Ensure consistent pricing, positioning, and portfolio alignment across channel partners
• Collaborate cross-functionally with various departments to support strategic opportunities
• Support distributors in managing key accounts, strategic projects, and government tenders
• Maintain accurate sales forecasts, pipeline visibility, and CRM discipline
• Ensure compliance with SFDA regulations and local laws

Medical Director, Clinical Trial Physician – Neurology

Clinical Research Associate II – Oncology, Ophthalmology

Clinical Research Associate II

Program Manager I – Small Molecule, GMP

Senior Account Development Representative, Biotech

Data Science Manager

Label Operations Manager

Executive Operations Partner – CSR

Field Service Engineer – Chromatography

Field Service Engineer – Gauging, Process Analytics

Field Service Engineer

Field Service Engineer

Field Service Engineer

Biotech Account Manager – Bioproduction Group

Country Sales Manager – Laboratory Products