The Treetop ABA

Analyst

• Conduct Functional Behavior Assessments (FBAs) and create individualized treatment plans
• Deliver play-based ABA therapy in the clinic and support families with home/community goals
• Train, mentor, and supervise RBTs, ABATs, and Behavior Technicians
• Collaborate with clinical peers to ensure quality, consistency, and excellent client outcomes
• Collect and analyze data to measure progress and guide treatment decisions
• Participate in team meetings, case reviews, and professional development

Board Certified Behavior Analyst, BCBA

• Conduct Functional Behavior Assessments (FBAs) and design individualized treatment plans
• Deliver ABA therapy and monitor progress both in-person and remotely
• Supervise and mentor RBTs and Behavior Technicians
• Collaborate with families and interdisciplinary teams to align goals
• Collect and analyze data to guide treatment effectiveness
• Participate in team meetings and continuing education opportunities

Board Certified Behavior Analyst – Hybrid In Home

Board Certified Behavior Analyst – BCBA

Community Manager

• Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners
• Represent The Treetop at community events, site visits, and professional meetings throughout the region
• Share our mission in ways that resonate and inspire trust
• Respond promptly to incoming referrals to ensure families receive care without delay
• Work closely with our intake and clinical teams for smooth service onboarding
• Identify new outreach opportunities and untapped networks across the state
• Track outreach efforts and insights to guide our growth in North Carolina

Community Liaison – ABA

Vice President

• Lead and manage all aspects of the revenue cycle, including:
• - Insurance verification
• - Authorizations
• - Claims submission
• - Payment posting
• - Denial management
• - Accounts receivable follow-up
• - Collections
• Develop and implement strategies to improve cash flow, reduce denials, and maximize reimbursement.
• Monitor key performance indicators (KPIs) including AR aging, clean claim rate, denial trends, collection percentages, and reimbursement timelines.
• Ensure compliance with payer contracts, Medicaid requirements, HIPAA regulations, and company policies.
• Collaborate with clinical and operations leadership to ensure accurate documentation and timely billing.
• Oversee relationships with insurance payers and support contract management initiatives.
• Analyze revenue cycle data and prepare regular reporting for executive leadership.
• Identify workflow inefficiencies and implement process improvements and automation opportunities.
• Leverage technology, automation tools, and AI-driven solutions to improve revenue cycle efficiency, reduce manual processes, and enhance billing accuracy and collections performance.
• Manage, mentor, and develop the RCM team, fostering accountability and continuous improvement.
• Support expansion efforts including new state or payer implementations.

VP of Revenue Cycle Management, RCM

• Develop, implement, and oversee individualized ABA treatment plans
• Conduct assessments and monitor client progress in home-based settings
• Supervise, train, and mentor RBTs providing in-home services
• Collaborate closely with families to promote consistency and skill generalization
• Balance direct in-home support with remote clinical work and team collaboration

• Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners
• Represent The Treetop ABA at community events, site visits, and professional meetings throughout the region
• Share our mission in ways that resonate and inspire trust
• Respond promptly to incoming referrals to ensure families receive care without delay
• Work closely with our intake and clinical teams for smooth service onboarding
• Identify new outreach opportunities and untapped networks across the state
• Track outreach efforts and insights to guide our growth

• Design, implement, and monitor individualized ABA treatment plans
• Conduct assessments and analyze data to track client progress
• Supervise, train, and mentor Behavior Technicians
• Collaborate with families and professionals to ensure consistent, high-quality care
• Maintain timely and accurate documentation of all client services
• Stay informed on the latest ABA research, trends, and best practices

Operations

• Lead & Develop Teams
• Directly manage, coach, and mentor Operations Managers who coordinate care between patients and technicians across multiple sites and states
• Set clear expectations, drive accountability, and support professional growth
• Build strong, engaged teams aligned around client outcomes
• Own Operational Excellence
• Establish clear expectations and standards, and ensure proper communications for Technician engagement and stability, client retention and satisfaction, fulfillment of prescribed therapy, service continuity and recovery from disruption
• Ensure consistent execution of The Treetop’s client lifecycle procedures across sites
• Monitor service fulfillment, disruption resolution, scheduled-to-actual performance, documentation quality, and retention of both clients and technicians
• Identify trends, risks, and bottlenecks; implement corrective action plans
• Champion the Client & Family Experience
• Ensure Operations Managers maintain strong, proactive relationships with families once services are active
• Oversee escalation management for high-risk or complex client situations, including service disruptions and pending discharges
• Reinforce a family-centered approach that balances operational efficiency with compassionate, responsive care
• Support and Retain Quality Technicians
• Ensure Operations Managers maintain strong, proactive relationships with technicians once they are assigned to a client
• Create workflows to document and track technician satisfaction and performance
• Build processes to and work with scheduling to ensure adequate hours for technicians
• Partner & Scale
• Collaborate with Clinical, Scheduling, Recruiting, and Executive leaders to ensure adherence to payer requirements, internal policies, and SOPs across all operational teams
• Help design and refine compensation and incentive plans for Operations Managers that are aligned with client outcomes and service fulfillment
• Support growth, standardization, and continuous improvement across regions, and drive continuous improvement initiatives using data in Salesforce

Board Certified Behavior Analyst, BCBA

Board Certified Behavior Analyst – Hybrid In Home

Board Certified Behavior Analyst, BCBA

Board Certified Behavior Analyst – BCBA

Board Certified Behavior Analyst, BCBA

Community Liaison – ABA

VP of Revenue Cycle Management, RCM

Board Certified Behavior Analyst, BCBA

Board Certified Behavior Analyst, BCBA

Community Liaison – ABA

Board Certified Behavior Analyst, BCBA

Lead Operations Manager – Clinic