Intake Coordinator – ABA

The Treetop ABA

Intake Coordinator managing initial family outreach for ABA therapy services. Handling calls, guiding intake processes, and collaborating with internal teams for client onboarding.

Posted 6/25/2026full-timeInwood • New York • 🇺🇸 United StatesJunior💰 $45,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Be the first friendly voice families hear when they reach out for services
Manage 75–100+ inbound and outbound calls daily
Explain our programs clearly and guide families through the intake process
Follow up to collect insurance, documentation, and consents
Track progress in Salesforce and other systems
Meet and exceed performance goals for responsiveness, conversion, and completion
Collaborate with internal teams to ensure a smooth, welcoming onboarding experience

Requirements

What you’ll need

1+ year of experience in sales, outreach, intake, or client-facing roles
Comfortable in a fast-paced, phone-driven environment
Excellent communication and persuasive skills
Driven by results, goals, and bonus opportunities
Familiarity with Salesforce or other CRMs preferred
Detail-oriented, organized, and strong at follow-through
High school diploma required; associate’s or bachelor’s degree preferred
Experience in ABA, healthcare, or behavioral health is a plus
Bilingual Spanish/English skills preferred

Benefits

Comp & perks

$45,000-$60,000 annual salary based on experience
Performance-based bonuses and incentives
Health, vision, and dental insurance, PTO, and paid holidays
401(k) with employer match
Opportunities to grow with a fast-expanding, mission-driven organization
A supportive team environment where your impact is valued every day**

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

salesoutreachintakeclient-facingcommunicationpersuasive skillsdetail-orientedorganizedfollow-throughbilingual Spanish/English

Soft Skills

friendlyresults-drivengoal-orientedcollaborative

Certifications

high school diplomaassociate’s degreebachelor’s degree