The Hershey Company

Communications

• Architect comprehensive executive visibility across platforms, audiences, and moments.
• Establish external positioning first, then translate for internal audiences.
• Lead editorial standards and quality control across all channels.
• Lead strategic partnership with CHRO on employee communications aligned with business cycles, planning periods, and strategic milestones.
• Ensure business strategy and culture priorities land effectively with employees.
• Design and lead enterprise events (Leader Forums, Enterprise Meetings) and digital platforms as activation mechanisms for external narrative.
• Develop content architecture across all channels.
• Own brand voice, message consistency, quality control, and editorial guidelines across external and internal communications.
• Develop team editorial skills and capabilities.
• Coach direct reports, build team editorial capabilities, and elevate the strategic value of the communications function as a business enabler.

Director, Communications

Analyst

• Planning, forecasting, and reporting Corporate SG&A spend
• Support Manager SG&A in leading timely and accurate SG&A Plan / Forecast
• Communicate and enforce SG&A principles
• Partner with budget owner to financialize inputs
• Review expense accruals and coordinate with other groups for compliance

Analyst, Corporate SG&A

Research Scientist

• Under general supervision, assume responsibility for projects of significant importance, scope and complexity or assist on more complex projects.
• With assistance, solve problems through application of knowledge, experience and original thinking.
• Provide technical input to current projects and assist in scoping new projects.
• Review results with others and suggest the advisability of further tests and/or changes deemed necessary.
• Under light supervision, provide analytical services in support of Cocoa Science initiatives for all cocoa commodity related products.
• Monitor ingredient, in-process or finished product quality through analytical testing.
• Perform simple to moderately complex wet chemistry techniques (sample preparation, extraction and analysis).
• Perform moderately complex chemical analyses using analytical equipment including GC, GC/MS and HPLC instrumentation.
• Operate, maintain and troubleshoot instrumentation.
• Prepare standards and controls. Record, compute and evaluate data as well as input data into LIMS.

Procurement

• Responsible for the category management, supplier relationship management, value delivery, sustainability & resiliency of their assigned categories of $100M+ in spend and team of 1-3 direct reports
• Identify and Develop Sourcing Opportunities and Specific Sourcing Plans – Lead the development and management of project- and category-specific sourcing plans to proactively support of business needs.
• Collaborate with Business Owners to gain visibility into spend and identify areas where significant sourcing value can be added and opportunities to aggregate needs and source across projects, geographies, and differing timing of projects.
• Utilize spend analytics to identify areas of sourcing/savings opportunity in assigned categories.
• Lead Sourcing Execution – Personally lead, and oversee the team’s leadership of, sourcing events and negotiations to achieve cost savings and cost avoidance targets, including large Request for Proposal (RFP) and other competitive bidding events including conducting due diligence on suppliers, contacting suppliers to communicate requirements, evaluating, optimizing, and negotiating received bids and summarizing findings with the Business Owner.
• Lead and influence Business Owners to successfully execute the sourcing strategy and to comply with Hershey’s Procurement Policies.
• Work alongside Business Owners to manage the supplier relationships to ensure service levels and contractual obligations are met.

Category Procurement Manager

Designer

• Participate in the conceptual and detailed engineering design, execution, and implementation of low complexity projects
• Assist in the development of construction scope and bid packages for capital projects
• Coordinate and oversee equipment and system installation, check-out, and commissioning
• Provide process support, troubleshooting, and optimization during startup

Engineer, Process Design and Implementation

Engineering Manager

• Ensure the reliability, effectiveness, and continuous improvement of the plant's manufacturing assets and infrastructure
• Provide leadership and management of site technical resources, including engineering, maintenance, and facility personnel
• Lead development, management, and implementation of the site capital plan
• Manage capital budgets, ensuring accuracy and deliverance of financial forecasts
• Ensure asset reliability through the development, planning, and execution of preventative and predictive maintenance plans
• Responsible for all utility operations and maintenance to support plant operations
• Collaborate on the development and execution of plant strategic actions

Senior Maintenance & Engineering Manager

Learning and Development

• Coordinate onboarding programs with HR, QRC, Safety, Operations, and Administration.
• Lead coordination of all plant training activities: scheduling, invites, resources, attendance, session closures.
• Conduct daily/weekly/monthly trainee check-ins and communicate trainee progress to Supervisors and Frontline Leaders.
• Ensure training rooms, digital labs, and equipment are ready and functioning.
• Facilitate or assist in New Employee Orientation (NEO) and selected standard training modules.
• Maintain plant-wide training calendars and prevent scheduling conflicts.
• Track trainee movements, line assignments, and rescheduling needs.
• Serve as LMS administrator: course creation, assignments, attendance, completions, overdue tracking.
• Maintain accurate skill matrices, training logs, SUC/step-up cards, and shift qualification records.
• Update learning plans, overdue lists, and compliance reports.
• Ensure training documentation is audit-ready for internal, corporate, regulatory, FSSC, and customer audits.
• Maintain structured filing systems (SharePoint, Standard Work archives, training records).
• Provide compliance tracking for mandatory certifications (Quality & Food Safety Allergens, HALAL, Safety).
• Conduct qualification evaluations to assess operator skill endorsement levels.
• Create or update training content such as WI, OPLs, Job Aids, Skills, and Qualification Evaluations.
• Capture photos and video for training material development using mobile or tablet devices.
• Support digital lean implementation: digital audits, password support, content uploads.
• Partner with SMEs, Dedicated Trainers, and Training Specialists on content standardization and updates.
• Maintain and refresh training books, digital modules, and microlearning content.
• Mentor and support trainers, providing guidance, quality checks, and prioritization.
• Conduct shadowing sessions, refresher coaching, and skill evaluations to uplift trainer capability.
• Support L&D Pillar activities by helping track KPIs, documentation, and maturity requirements.
• Identify training process gaps and recommend improvements to the Training Specialist (1B) and Sr.Manager QRC.
• Support L&D Pillar activities to improve KPIs and maturity progression
• Uphold a positive learning environment on the plant floor and coach trainees with professionalism

Senior Training Coordinator

Manager

• Responsible for overall success of plant operations
• Plan, organize, and direct production and scheduling operations
• Initiate plans to minimize manufacturing costs
• Assure attainment of business objectives and production schedules
• Implement manufacturing strategies
• Manage spending against budget
• Continually improve safety records
• Maintain and improve housekeeping
• Work in collaboration with teams on improvement projects
• Drive lean initiatives and advocate for a continuous improvement culture

Plant Manager

Outside Sales

• Ensure flawless execution of store level sales and promotion plans with customer retailers in assigned territory
• Master retail execution plans by driving incremental sales, implementing, and maintaining best-in-class promotional and merchandising strategies
• Ensure 100% distribution on authorized Hershey items across all classes of trade
• Build and maintain consultative business relationships with customer Key Decision Makers (KDMs)
• Partner and collaborate with KDMs to develop and execute action plans to increase sales
• Cultivate a network of influential contacts at all levels of customers to achieve sales objectives
• Obtain and analyze relevant store, product, and market data and leverage trends and analytics to build the business
• Engage in forward selling via consultative sales techniques using provided data sources, technology, processes and procedures
• Achieve all merchandising objectives executing customer specific promotional plans to the sales floor

Territory Sales Lead

• Ensure flawless execution of store level sales and promotion plans
• Consultative business partnering with customer Key Decision Makers (KDMs)
• Obtain and analyze relevant store, product, and market data
• Engage in forward selling via consultative sales techniques
• Achieve all merchandising objectives executing customer specific promotional plans
• Complete and submit reports of daily and weekly activities, expenses, competitive activity, account changes, promotions

Territory Sales Lead – Suffolk County, East Long Island

• ensures flawless execution of store level sales and promotion plans with customer retailers in assigned territory
• masters retail execution plans by driving incremental sales
• implementing and maintaining best-in-class promotional and merchandising strategies
• ensuring 100% distribution on authorized Hershey items across all classes of trade
• consultative business partnering
• customer relationship development and management
• building and maintaining consultative business relationships with customer Key Decision Makers (KDMs)
• partnering and collaborating with KDMs to develop and execute action plans to increase sales
• leveraging strategic relationships with KDMs to influence and negotiate customers’ assistance in the merchandising of Hershey products
• obtaining and analyzing relevant store, product, and market data and leveraging trends and analytics to build the business
• utilizing and completing pre-call planning methods and other company tools
• reviewing and making recommendations to modify routes that maximize business efficiencies for all sales calls within territory
• solving problems by analyzing information, utilizing consumer trends and customer insights to guide decision making and influence others to act
• engaging in forward selling via consultative sales techniques using provided data sources, technology, processes and procedures
• maximizing sales and display opportunities by conducting store walk-throughs and gaining commitment by KDMs on successful outcomes
• tailoring strategies to influence KDMs to order additional products to increase incremental sales
• achieving all merchandising objectives executing customer specific promotional plans to the sales floor using forward selling
• partnering at store level to effectively build, maintain and execute product on the sales floor

• Ensure flawless execution of store level sales and promotion plans with customer retailers in assigned territory
• Build and maintain consultative business relationships with customer Key Decision Makers (KDMs) at all levels
• Partner and collaborate with KDMs to develop and execute action plans to increase sales
• Obtain and analyze relevant store, product, and market data and leverage trends and analytics to build the business
• Engage in forward selling via consultative sales techniques using provided data sources, technology, processes and procedures
• Achieve all merchandising objectives executing customer specific promotional plans to the sales floor

• ensures flawless execution of store level sales and promotion plans with customer retailers in assigned territory
• masters retail execution plans by driving incremental sales, implementing, and maintaining best-in-class promotional and merchandising strategies, and ensuring 100% distribution on authorized Hershey items across all classes of trade
• Build and maintain consultative business relationships with customer Key Decision Makers (KDMs) at all levels
• Partner and collaborate with KDMs to develop and execute action plans to increase sales
• Cultivate a network of influential contacts at all levels of customers to achieve sales objectives
• Leverage strategic relationships with KDMs to influence and negotiate customers’ assistance in the merchandising of Hershey products
• Obtain and analyze relevant store, product, and market data and leverage trends and analytics to build the business
• Utilize and complete pre-call planning methods and other company tools
• Review and make recommendations to modify routes that maximize business efficiencies for all sales calls within territory
• Effectively solve problems by analyzing information, utilizing consumer trends and customer insights to guide decision making and influence others to act
• Engage in forward selling via consultative sales techniques using provided data sources, technology, processes and procedures
• Maximize sales and display opportunities by conducting store walk-throughs and gaining commitment by KDMs on successful outcomes
• Tailor strategies to influence KDMs to order additional products to increase incremental sales and to obtain best in class quality of merchandising locations
• Achieve all merchandising objectives executing customer specific promotional plans to the sales floor using forward selling
• Partnership at store level is critical for TSL’s to effectively build, maintain and execute product on the sales floor, in addition to merchandising and maintaining permanent secondary displays and other display vehicles
• Complete and submit reports of daily and weekly activities, expenses, competitive activity, account changes, promotions and all administrative functions within assigned territory using company approved methods and technology

• Develop accurate demand forecasts of all line items for their accountable segment of the business by using a combination of statistical forecasting integrated with insights gained via partnering with Sales, Marketing, Operations and Finance departments.
• Ensure consistent integration into the forecast of customer insights, base business trends, merchandising promotional plans, new item volumes, plan-o-gram changes and seasonal volume with the goal of reducing working capital and minimizing forecast error.
• Work cross functionally toward continuous improvement of forecast accuracy and improve the error rate below targeted levels of Weighted Mean Absolute Percentage Error (WMAPE) and Bias.
• Analyze, maintain, and modify key item-level system replenishment settings such as minimum ship quantity and shipment increment.
• Develop/maintain statistical safety stock strategy utilizing inventory optimization tools.
• Maintain forecasting system models, history, alerts, and system data integrity to ensure the publication of a 104 week operational forecast by item by distribution center in SAP APO DP / JDA Manugistics systems.
• Manage timely new item and version change setups.
• Manage customer specific systems and tools integration with the forecasting system.
• Provide Sales and Operations teams with timely analysis, guidance, and decision-making to ensure that the supply chain is in the best position to execute the demand plan generated from the total operational forecast.
• This includes generating and publishing to key stakeholders, monthly and weekly demand forecasts, including clear identification of assumptions highlighting significant changes since release of previous report.
• Planners with Key Account responsibility will maintain accountability for specific Customer focused metrics, including Customer Case Fill, Customer Service Levels, Planned Arrival Accuracy, Customer Inventory Levels, Customer Inventory Turns, and provide packtype / brand analysis for customer level forecasts to validate alignment with CSE expectations and customer retail performance.
• Provide input to support monthly IBM Demand meetings and incorporate IBM feedback to improve forecasting process.
• Provide documented insights into forecast changes, growth rates, promotions, distribution changes, and customer insights as well as supporting points for the current brand/packtype forecasts.
• Perform ad hoc analyses, as required, in support of contingency planning.
• Proactively develop others within the planning organization through the sharing of best demonstrated processes and knowledge transference.
• Provide cross functional leadership across departments to solve for demand related issues caused by forecast error, demand constraints, unplanned promotional opportunities, etc.
• Act as a lead on special projects, providing leadership as a functional expert to represent Demand Planning needs.

Demand Planning Analyst

Sales

• Market Execution Understands and can drive secondary sales
• Handle beat efficiently.
• Able to coach TSIs
• Ensure effective merchandising
• Drive range selling
• Understands DPL (Dealers per lakh)
• Business development Understands sales WOW & sales practices to maintain market discipline & achieve constant sales growth in territory
• Engage with KEY retailers
• Ensure proper communication of norms & monthly sales objectives to the channel partner
• Interact with channel partners & retailers to inform about available SKUs, schemes & price points.
• Identify growth drivers for business.
• Suggests measures & implements them to achieve challenging targets.

Director, Communications

Analyst, Corporate SG&A

Research Scientist

Category Procurement Manager

Engineer, Process Design and Implementation

Senior Maintenance & Engineering Manager

Senior Training Coordinator

Plant Manager

Territory Sales Lead

Territory Sales Lead – Suffolk County, East Long Island

Territory Sales Lead

Territory Sales Lead

Territory Sales Lead

Demand Planning Analyst

Sales Officer