The Hartford

Attorney

• Responsible for handling litigation.
• Analyze legal and factual issues, conduct extensive, well-reasoned legal research, independently develop and present defense strategies on behalf of clients.
• Prepare pleadings, written discovery, depositions, motions and briefs in support of defense strategies with supervision.
• Provide effective and timely communications, information, legal advice and other services to clients and claims on legal and factual issues.
• Independently prepares and presents witnesses and evidence at trials, judicial and administrative hearings, arbitrations and alternative dispute resolutions.
• Attend CLE seminar.
• Develop and execute strategic legal defenses for Workers' Compensation cases.
• Manage a case load of between 90-100 cases in chief (including master and companion files).
• Conduct thorough legal research and analysis of complex issues.

Associate Staff Attorney, Workers Compensation

Product Manager

• Synthesis and translate complex data into clear, concise executive summaries and strategic recommendations for leadership.
• Ensures ongoing consultation and collaboration with internal business partners to keep the customer at the center of everything.
• Develop compelling, visually engaging presentations and reports tailored for senior executives, cross-functional teams, and other stakeholders.
• Present complex data, insights, and recommendations effectively via different methods of storytelling to audiences with varying levels of technical expertise to influence decision-making.
• Serve as a subject matter expert on personal lines insurance products, while using advanced analytics and visualization tools to create dashboards and graphics that highlight key insights.
• Aggregate, analyze, and leverage vast datasets from multiple sources (internal performance data, market trends, third-party reports, competitor offerings, regulatory changes) to identify profitability and growth opportunities, customer behavior patterns, and emerging risks.
• Partner with actuarial, underwriting, marketing, and operations teams to drive strategic decision to enhance growth of the business.
• Lead cross functional teams with significant partnership include State Product Management, Agency and Direct Distribution Channel and Marketing, Claims, Legal, Compliance, Operations including Billing Ops, IT, DS and Strategy.

Associate Director – Product Management, Personal Insurance

Cloud Engineer

• Identify, drive, and implement services to standardize cloud environments across the enterprise.
• Build reusable architectures and services that can be leveraged by agile teams to improve development velocity.
• Design and operationalize cloud solutions that integrate Contact Center platforms and Voice Bot technologies.
• Deliver tooling and capabilities for cloud compliance, metrics, reporting, and cost management.
• Apply DevSecOps principles and Agile methodologies to build immutable infrastructure using Infrastructure as Code (IaC).

AWS Cloud Engineer

Engineer

• Configure and maintain observability capabilities for applications and infrastructure in partnership with SRE and AIOps teams
• Assess code, configuration, and infrastructure changes for production readiness
• Strategize, analyze, and optimize applications for performance, scalability, and availability using DevSecOps principles and modern technologies
• Continuously validate load, stability, and reliability standards
• Design, create, and maintain dashboards
• Implement APM, log analytics, error analytics, and business analytics solutions using tools such as Dynatrace, Splunk, Akamai, and other observability platforms
• Monitor cloud and on-prem application stability trends and proactively identify opportunities to improve performance and availability
• Automate system scalability and enhance resiliency, performance, and efficiency
• Recommend design changes for improved reliability and reduced operational risk
• Collaborate with Incident and Problem Managers to drive blameless RCA, postmortems, and RCRs, leveraging engineering and tool expertise
• Configure and fine-tune AI-based analytics for effective root cause analysis while minimizing false positives and improving detection accuracy
• Develop automated monitoring and alerting solutions for software delivery and production environments using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, OpenTelemetry , and AWS CloudWatch
• Contribute to next-generation alerting, problem-solving, and self-healing IT assets, reducing manual toil and improving efficiency in performance testing and engineering processes
• Stay current with emerging technologies and best practices in observability, performance engineering, and automation, applying them to enhance system reliability and operational excellence

Senior Performance and Observability Engineer

Account Executive

• Accountable for achieving or exceeding territory sales plans for new policy issuances, increasing new written premium, enhancing retention rates, and maximizing profitability
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets, ensuring success in a high-performance sales environment
• Leverage advanced data analytics and tools to track plan outcomes, effectively communicate insights, and implement strategic actions
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles, driving success
• Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory
• Optimizes time allocation with a focus on agency engagement dedicating 60% to drive desired outcomes, while efficiently managing 25% on territory oversight and agency pre-post-call management
• The remaining 15% is strategically devoted to fostering team cohesion through huddles, personal development, and comprehensive training initiatives, ensuring peak performance in a high-performance sales culture
• Cultivates a comprehensive grasp of the assigned territory, identifying the precise blend and quantity of agents poised to capitalize on market opportunities, aligning seamlessly with sales representatives’ territorial financial goals
• Leverages an extensive understanding of industry trends and best practices, nuanced state regulations, current market dynamics, and competitor insights to strategically position agencies for optimal business development and growth
• Prioritizes agents for maximum potential, gauging potential across various segments, including Strategic Partners, large groups, and agents with untapped capacity fostering a dynamic and results driven sales culture
• Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities, ensuring a consistent and sustainable flow of target market business
• Align Hartford’s strategies, support, tools, initiatives, and resources to consistently boost market share in collaboration with agency partners, fostering a harmonious and mutually beneficial relationship
• Demonstrate proficiency in prospecting and cultivating relationships with new independent agents to secure personal lines appointments with The Hartford
• Conduct impactful in-person or virtual sales meetings to forge and nurture agency relationships with key stakeholders, driving growth, profitability, and client retention
• Empowers agents to optimize their revenue potential by equipping them with tools and information that highlight The Hartford’s unique value proposition, setting it apart from competitors and enhancing overall sales performance
• Utilizes all available resources and strategies to propel growth and profitability, encompassing agent training, compensation structures, sales initiatives, marketing resources, cooperative programs, social media engagement, and more
• Possesses an in-depth understanding of the mature market preferences and effectively educates agents on strategic marketing approaches to drive agency revenue within this demographic segment
• Has a deep understanding of the preferred mature market and educates agents on how to market and drive agency revenue
• Exemplifies the essence of the personal lines agency value proposition, instilling in agents the principle of prioritizing value over price, thereby empowering them to serve the best interests of their preferred mature clients with conviction and integrity

Senior Personal Insurance Field Sales Representative

Consultant

• Handling a caseload of bodily injury and non-bodily injury claims at varying levels of complexity
• Providing oversight to third-party administrators
• Supporting CLS underwriters and account managers in sales activities on new and renewal business
• Making coverage determinations and communicating written position(s) to insureds and other required parties
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Providing periodic claims reviews for individual insureds on an as-needed basis
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Work closely with TPAs to address time limit demands, evaluate extra contractual exposure evaluations and other issues of complexity
• Partnering with CLS underwriters to effectively communicate the value of the CLS claims model to prospective insureds, agents and brokers
• Providing support to the CLS business unit to explain, evaluate and address claim trends and developments for both prospective and current insureds
• Acting as liaison between CLS and various third-party administrators, as well as internal departments including, billing, reinsurance accounting, finance and actuarial.

Liability Solutions Claim Consultant

• Accountable for achieving or exceeding territory sales plans for new policy issuances
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets
• Leverage advanced data analytics and tools to track plan outcomes
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles
• Optimizes time allocation with a focus on agency engagement
• Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities.

Senior Personal Insurance Field Sales Rep

Platform Engineer

• Build, deploy, and operate agentic AI systems that assist in Data Product development from inception through production
• Collaborate with Data Engineering, Architecture, and AI teams to define patterns, guardrails, and reusable services
• Ensure systems are reliable, observable, secure, and compliant with enterprise governance standards
• Support and maintain existing AI agents and automation tools in production
• Contribute to Data Platform Engineering standards and reference architectures

Data Platform Engineer – AI Development

• Accountable for achieving or exceeding territory sales plans for new policy issuances, increasing new written premium, enhancing retention rates, and maximizing profitability
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets, ensuring success in a high-performance sales environment
• Leverage advanced data analytics and tools to track plan outcomes, effectively communicate insights, and implement strategic actions
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles, driving success
• Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory
• Optimizes time allocation with a focus on agency engagement dedicating 60% to drive desired outcomes, while efficiently managing 25% on territory oversight and agency pre-post-call management
• The remaining 15% is strategically devoted to fostering team cohesion through huddles, personal development, and comprehensive training initiatives, ensuring peak performance in a high-performance sales culture
• Cultivates a comprehensive grasp of the assigned territory, identifying the precise blend and quantity of agents poised to capitalize on market opportunities, aligning seamlessly with sales representatives’ territorial financial goals
• Leverages an extensive understanding of industry trends and best practices, nuanced state regulations, current market dynamics, and competitor insights to strategically position agencies for optimal business development and growth
• Prioritizes agents for maximum potential, gauging potential across various segments, including Strategic Partners, large groups, and agents with untapped capacity fostering a dynamic and results driven sales culture
• Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities, ensuring a consistent and sustainable flow of target market business
• Align Hartford’s strategies, support, tools, initiatives, and resources to consistently boost market share in collaboration with agency partners, fostering a harmonious and mutually beneficial relationship
• Demonstrate proficiency in prospecting and cultivating relationships with new independent agents to secure personal lines appointments with The Hartford
• Conduct impactful in-person or virtual sales meetings to forge and nurture agency relationships with key stakeholders, driving growth, profitability, and client retention

Analyst

• Champions adaptability and a positive change mindset across Small Business teams, as teams evolve process, data and technology capabilities on our path to $10B by 2030.
• Implements and supports strategies that reduce resistance and enhance adoption of new initiatives.
• Drives leader accountability in adoption and leadership through change, acting as a transformation coach, supporting employees in navigating change.
• Leads teams in the development and execution of change management plans, including communications, upskilling, and stakeholder engagement campaigns, to support organizational transformation goals and anchor changes.
• Ensures technology implementations are aligned with business needs and user adoption strategies.
• Develops, improves, and maintains key Portfolio artifacts in collaboration with Finance and technology teams.
• Drafts Invest reporting deliverables and other key portfolio artifacts including powerpoint decks, excel spreadsheet and visualizations.
• Provides support and guidance to Value Stream Owners and Agile Portfolio Managers (APMs) on a regular basis.
• Supports 3-year roadmapping efforts in partnership with Value Streams and Lean Portfolio Management (LPM Team).
• Actively manages and refines all aspects of the KPI reporting process in close partnership with the LPM Business Lead, Finance, and Value Stream Owners.
• Owns Portfolio-level KPI artifacts and monitors Portfolio KPIs against plan.
• Liaises with Finance to drive Cost Benefit Analysis (CBA) refresh efforts.
• Coordinates and manages monthly and quarterly reporting in Portfolio Syncs and Strategic Roadmap Reviews.
• Organizes and executes working sessions with stakeholders to solicit input on key tasks, identify completion dates, risk, and issues.
• Follows up diligently with stakeholders. Drives resolution of open risks and issues.
• Partners closely with the cross-functional Lean Portfolio Management Teams to ensure adherence to exit criteria as epics move through the Kanban; support overall health of the Portfolio Kanban.
• Assists with Rally support and data management.

Senior Portfolio Analyst

• Accountable for achieving or exceeding territory sales plans for new policy issuances, increasing new written premium, enhancing retention rates, and maximizing profitability
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets, ensuring success in a high-performance sales environment
• Leverage advanced data analytics and tools to track plan outcomes, effectively communicate insights, and implement strategic actions
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles, driving success
• Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory
• Optimizes time allocation with a focus on agency engagement dedicating 60% to drive desired outcomes, while efficiently managing 25% on territory oversight and agency pre-post-call management
• The remaining 15% is strategically devoted to fostering team cohesion through huddles, personal development, and comprehensive training initiatives, ensuring peak performance in a high-performance sales culture
• Cultivates a comprehensive grasp of the assigned territory, identifying the precise blend and quantity of agents poised to capitalize on market opportunities, aligning seamlessly with sales representatives’ territorial financial goals

Strategy

• Lead and inspire the PBLT and sales and relationship management stakeholders
• Articulate the PB journey via regular updates to senior leadership (SLT) and stakeholders
• Coordinate and orchestrate execution across departments
• Lead PBLT and overall program execution; facilitate PB leadership forums
• Oversee the design and implementation of change management strategies

AVP, Strategic Initiatives

Customer Support

• Partners with the Inside Sales Team in the sales acquisition process.
• Builds leads, accepts inbound calls, assigns leads, and schedules call-backs to small business owners.
• No cold calling is performed.
• Puts the customer first by building strong relationships, being responsive to the customer (including through online chat), follows up on open quotes, closes the sale and communicates outcomes to the Inside Sales Team.
• Positions and sells The Hartford's value proposition including its long standing history, payroll deduct billing model and additional coverages.
• Supports a high performing sales culture.
• Acts with confidence, operates nimbly, prioritizes and manages daily work activities.

Commercial Insurance Call Center Sales Support Specialist

Data Scientist

• Build strong partnerships with business customers and technology partners, and act as key point of contact for several Data Science assets with internal stakeholders
• Assist in identifying opportunities to evolve or reuse existing assets or develop new assets that could add operational and business value
• Assist with the marketing strategy of key capstone initiatives. Build customer artifacts to support adoption, marketing and socialization including documentation, project plans, and roadmaps
• Develop disciplined project timelines and support teams’ capacities to deliver results in a timely manner
• Act as product owner for a team supporting development of multiple projects, with direct accountability over backlog prioritization and refinement.
• Assist in execution of well-designed communication plans tailored to audiences ranging from technical peers to business stakeholders of various levels
• Assist in development of vision and strategic planning, success criteria, CBA and value propositions for Data Science assets
• Assist in development of new processes and best practices to mature the operating model of the broader Data Science, AI and Analytics team

Technical Product Owner – Data Science Team

Account Manager

• Supports Commercial Underwriting in the sales acquisition process
• Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business
• Serves as the point of contact for agents in handling inquiries and requests
• Communicates with customers to request needed information and resolves problems
• Handles high volumes of transactions
• Balances quality and timeliness while working alongside the Underwriter to Manage a Book of Business
• Organizes work based on AM/UW Huddles, recognition of Top Agents, and territorial differences

Associate Staff Attorney, Workers Compensation

Associate Director – Product Management, Personal Insurance

AWS Cloud Engineer

Senior Performance and Observability Engineer

Senior Personal Insurance Field Sales Representative

Liability Solutions Claim Consultant

Senior Personal Insurance Field Sales Rep

Data Platform Engineer – AI Development

Senior Personal Insurance Field Sales Representative

Senior Portfolio Analyst

Senior Personal Insurance Field Sales Representative

AVP, Strategic Initiatives

Commercial Insurance Call Center Sales Support Specialist

Technical Product Owner – Data Science Team

Account Manager – Commercial Construction