The Cigna Group

Analyst

• Configure complex A/B testing, multivariate testing, holdout testing, send time optimization testing, audience segmentation testing, layout testing, and design testing campaigns using Oracle Eloqua.
• Facilitate automated email communications by creating email automation flow, positioning assets that support the delivery of email campaigns, and configuring full software integration with Salesforce Data Cloud (SFDC) through requirements gathering, testing, documentation, and implementation.
• Envision and outline the best campaign execution setup.
• Draft and update Hypertext Markup Language (HTML) in emails and landing pages and test HTML coding in Litmus to ensure the emails appear/render as desired.
• Ensure campaigns adhere to data quality standards and applicable HIPAA privacy guidelines.
• Develop standards for data quality and make recommendations for data quality improvement.
• Deploy and monitor live campaigns to ensure successful delivery of messages and provide support and troubleshooting as needed.
• Maintain and execute multi-touch account-based marketing plans.
• Drive campaign planning, testing, and execution while developing strong relationships with the internal creative services agency and marketing communications strategists.
• Provide oversight, guidance, and subject matter expertise of email marketing best practices and applicable marketing tool capabilities during projects and campaign implementation.
• Oversee quality assurance and quality control to meet corporate standards and data security best practices.
• Coordinate with stakeholders to ensure the effectiveness of inbound and outbound data transfers between Salesforce and Eloqua.
• Facilitate the seamless and consistent integration of data for use in campaigns and interpret the data resulting from successful marketing campaigns.
• Participate in strategic sessions with stakeholders, technology leadership, external service providers, and structure teams to deliver end-user solutions driven by business needs and requirements pertinent to campaigns.
• Ensure that individual technical solutions align with the future state architectural vision of marketing technologies.

Market Insight Lead Analyst

Accounting Manager

• Lead and oversee complex general ledger activities to ensure the accuracy, completeness, and integrity of financial results for the Evernorth GPO.
• Guide and develop a team of approximately three accounting professionals, fostering strong performance, accountability, and professional growth.
• Own month‑end close activities, including journal entries, account analysis, reconciliations, and variance explanations.
• Review and analyze financial accruals, manufacturer rebates, receivables, and payables to support informed business decisions.
• Partner with business and finance leaders to present financial results, explain variances, and support key enterprise initiatives.
• Support and influence company‑wide rebate initiatives through deep system knowledge, analysis, and cross‑functional collaboration.
• Identify opportunities to improve processes and controls, including the adoption of automation and more efficient workflows.
• Provide leadership and support for external audits and internal control processes, including SOX compliance activities.
• Balance long‑term strategic projects with day‑to‑day operational priorities while meeting tight deadlines.

Senior Accounting Manager

Business Development Rep

• Accountable for the growth, client retention and profitability for Wholesale Markets
• Responsible for the future design of the Wholesale Markets product offering, branding, and marketing, working with cross-functional partners
• Focus on innovative solutions identifying new market opportunities to expand current product offerings
• Strong influencer to build and maintain internal and external relationships and drive collaboration and results
• Direct all wholesale market opportunities, including new client strategy, winning new business, and signing new client contracts
• Drive new sales pipeline, growth, and successful prospecting of new client opportunities
• Oversee account, clinical, and product leaders and their teams to ensure follow-through on client issue resolution, operational efficiencies, and cross-functional alignment
• Coach and develop a high performing team

Senior Director – Wholesale Markets Business Development

• Build and grow strategic relationships with prospective and existing clients.
• Own commercial Data and Analytic Commercialization opportunities from lead generation and qualification through proposal development, negotiation, and contracting.
• Lead client meetings and strategic business reviews that identify needs, strengthen relationships, and expand value.
• Partner with internal product, operations, legal and leadership teams to align solutions with client needs and execute smoothly across the sales lifecycle.
• Serve as a strategic escalation point during implementation, helping resolve issues and identify opportunities for innovation and growth.
• Translate market trends, competitive insights, and client feedback into recommendations that inform product strategy and roadmap priorities.
• Maintain strong operational discipline by documenting progress, managing deadlines, and tracking key metrics.

Senior Business Development Advisor, Intelligence Solutions

Product Manager

• Lead end-to-end execution of agentic AI solutions
• Rapidly stand up prototypes and proofs of value
• Translate business and operational needs into clear epics, user stories, and success metrics
• Partner closely with engineering, AI/ML, data, and R&D teams
• Apply working knowledge of agentic AI concepts
• Collaborate with frontline users and operations leaders
• Track performance metrics to ensure solutions deliver expected operational value
• Communicate progress, tradeoffs, and outcomes clearly to stakeholders

Operations Product Lead

Manager

• Own end-to-end performance of the Behavioral Health provider network, including access, utilization, engagement, retention, and operational sustainability across therapy and psychiatry disciplines
• Lead Behavioral Health network strategy, translating enterprise and clinical goals into actionable recruiting, onboarding, engagement, and capacity plans informed by access metrics, wait times, and utilization trends
• Oversee provider recruiting and engagement operations, ensuring timely pipeline movement, credentialing readiness, and provider activation in partnership with Sales/Acct Mgmt, Credentialing, Delegations, and Provider Services teams
• Lead capacity planning efforts using analytical models to proactively identify access risks, licensure gaps, and targeted expansion opportunities
• Develop and maintain dashboards, scorecards, and recurring executive reporting to monitor network health, SLAs, wait times, utilization, and provider engagement metrics
• Use quantitative and qualitative data to assess performance, evaluate initiatives, support ROI analysis, and recommend operational or financial course corrections
• Serve as the primary escalation point for complex provider, access, or network issues impacting quality, experience, or compliance
• Partner cross-functionally with Sales/Acct Mgmt, Clinical Leadership, Product, Compliance, Government Programs, Finance, and Analytics to ensure network operations align with regulatory requirements (e.g., NCQA, CMS, state standards) and contractual obligations
• Represent Behavioral Health Network Operations in executive forums, audits, Quarterly Business Reviews (QBRs), and enterprise initiatives
• Provide direct leadership to Behavioral Health network operations staff, including goal setting, coaching/development, performance management, workforce planning, and talent development
• Foster a culture of accountability, continuous improvement, collaboration, and data-driven decision-making

Senior Manager, Behavioral Health Network

Operations

• Responsible for managing and leading the operations for core distribution and 3PL facilities
• Oversees talent strategy of the operations function
• Assures regulatory compliance with various Federal and State regulatory agencies
• Ensure quality and service standards are maintained
• Develop and build leadership talent and capability

Senior Director, Operations

Risk

• Play a key role in adapting, monitoring, and implementing the market strategy.
• Provide useful risk and financial insights to help make better decisions and execute the market strategy.
• Interact effectively both internally and externally, and be viewed as a trusted business advisor.
• Support the market with key risk and financial information and analytics.
• Drive a culture of accountability in managing the business.
• Voice well-substantiated dissenting opinions.
• Share market P&L accountability for the local market with MGL and market’s Senior DRM / Managing Director.
• Support management process that measures and analyzes results, initiates corrective actions, and minimizes the impact of variances to ensure P&L goals are achieved.
• Study financial trends to identify revenue, cost reduction, return on investment, profit, and improvement opportunities.
• Hold matrix and market partners accountable to taking actions and making decisions that ensure targets are achieved.
• Provide useful risk and financial insights to make better decisions about formulating and executing business strategy.

Director of Risk Management

Engineering Manager

• Lead and support multiple engineering teams, ensuring consistent delivery of high-quality, scalable software solutions.
• Translate product and business strategy into clear engineering plans, delivery milestones, and technical roadmaps.
• Establish and reinforce engineering best practices, standards, and ways of working across teams.
• Partner with Product Management and Architecture to design secure, resilient systems that scale with the business.
• Mentor and develop engineering managers and senior engineers, fostering a culture of accountability, growth, and continuous improvement.
• Support hiring, onboarding, and performance development to build strong, balanced teams.
• Collaborate with stakeholders across Product, Operations, Client Success, and Growth to align priorities and deliver outcomes.
• Champion agile delivery, automation, and modern tooling to improve quality, speed, and reliability.
• Ensure platforms meet expectations for performance, security, compliance, and operational excellence.

Software Engineering Director

Account Executive

• Serve as the strategic lead for complex, high-profile clients, and their consultants
• Own the renewal strategy and drive long-term account plans aligned to client goals and organizational objectives
• Build strategic relationships and adapt messaging to influence decision-makers and position complex solutions
• Manage complex accounts to drive results and meet sales and retention targets
• Guide cross-functional collaboration to align priorities and deliver client value
• Lead long-term client relationships with a deep understanding of goals, priorities, and internal dynamics
• Communicate clearly and adaptably across clients, consultants, and internal stakeholders
• Quickly assess complex or ambiguous situations to identify root causes, evaluate risks, and develop forward-thinking solutions
• Apply sound judgment to prioritize actions – knowing when to escalate, delegate or take independent initiative.

Senior Account Executive

Client Partner

• Partner with sales consultants for efficient implementation of new business and smooth transition into the client management team.
• Develop strategic relationships with key partners and understand clients' strategic business goals.
• Champion client needs while balancing business needs and developing solutions based on customers' strategic goals.
• Monitor service delivery execution and identify opportunities for improvement.
• Liaise with internal functions to drive financial results and achieve high customer satisfaction.
• Meet persistency goals and finalize the renewal of client contracts.
• Define the Renewal Strategy with the Client Management and Underwriting Teams.
• Maintain records on SFDC for key accounts and manage clients in line with team procedures.
• Coordinate with regional service partners to enhance client-facing propositions.
• Leverage global client relationships to identify and facilitate growth opportunities.
• Provide subject matter expertise on healthcare and social security regulations for Australia and other markets.

Client Manager

• Own and drive product strategy, prioritization, and roadmap planning across core platforms, ensuring alignment with enterprise goals
• Translate business strategy, client insights, and market trends into clear, actionable product plans and investment recommendations
• Lead the full product lifecycle—from discovery and definition through delivery, launch, and ongoing optimization
• Establish clear product outcomes and measurable OKRs that guide teams toward impact, not just output
• Build and manage effective product governance practices that support transparent decision‑making, prioritization, and trade‑offs
• Partner closely with Engineering, Operations, Growth, Client Success, and Regulatory teams to ensure high‑quality execution and alignment
• Serve as a trusted product leader to stakeholders, aligning diverse teams around shared goals and customer needs
• Lead and develop a team of Product Managers, coaching them to operate as empowered, outcome‑focused owners
• Foster a culture of continuous discovery, encouraging rapid experimentation, prototyping, and validation before development
• Balance innovation with scalability, operational stability, and regulatory requirements

Product Management Director

Communications

• Serve as a senior advisor supporting identified Accredo Customer Communication capabilities, partnering with product owners and leaders to refine strategy, roadmap inputs, and success measures
• Support definition and refinement of business problems, objectives, and success measures for assigned communication initiatives, providing expert guidance and recommendations.
• Provide targeted coaching and mentoring to product owners or delivery partners as capacity allows and when aligned to assigned initiatives
• Partner with cross‑functional teams to advance defined communication use cases through intake, prioritization, design refinement, readiness for delivery, and deployment / validation
• Contribute artifacts such as communication strategy recommendations, journey insights, decision briefs, or readiness assessments to support delivery

Senior Communications Advisor

Actuary

• Data manipulation, cleansing and standardization functions for data validation and quality using Microsoft Excel and Access applications
• Perform data quality audits of system match results (visual scan and quality review)
• Provide analytic support and consultation to core stakeholders related to disruption methodology logic and reporting
• Effectively communicate with sales partners to educate them on disruption match logic and methodology

Senior Data Measurement and Reporting Analyst – Actuarial Data Strategy and Solutions

Scrum Master

• Enable successful delivery of business and technology solutions within the health insurance domain
• Act as servant leader and agile coach for Scrum team(s)
• Apply Agile values, principles, and practices to manage work across sprints
• Coach and mentor team members and stakeholders on Agile best practices
• Facilitate core Agile ceremonies (sprint planning, daily stand-ups, etc.)
• Partner closely with Product Owners for backlog readiness and planning
• Track and manage delivery progress using Agile tools
• Proactively identify and manage risks and dependencies impacting delivery
• Prepare and present status updates for stakeholders and leadership
• Ensure compliance with enterprise governance and operational standards.
• Track and manage project and program-level deliverables and timelines.