Business Analytics Director

The Cigna Group

Director of Business Analytics at Cigna overseeing digital and customer experience strategies through data analysis. Leading a high-performing team to align business outcomes with consumer value perception.

Posted 6/3/2026full-timeRemote • Connecticut • 🇺🇸 United StatesLead💰 $157,700 - $262,800 per yearWebsite

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Create analytical proof points to link digital capabilities and consumer value perception with business outcomes
Establish reporting and analytics that enables development of continuously improving Digital Products across the enterprise
Oversee evaluation and optimization of digital features, platforms, and engagement strategies, evolving operating model as needed
Lead segmentation, behavioral, and journey analyses to understand areas of opportunity for consumer experience agenda
Identify key drivers of customer satisfaction, engagement, and value perception
Collaborate across digital, clinical analytics, data science, technology, product, and business teams to deliver integrated solutions
Align stakeholders around common objectives, priorities, and success measures

Requirements

What you’ll need

Strong experience in business analytics, affordability analytics, and/or customer experience analytics in healthcare
Proven ability to influence strategy and decision-making through data and insights
Demonstrated ability to lead data and analytics teams to orient jointly around consumer needs and employer group client needs
Excellent communication skills with the ability to translate complex analytics into business value
Demonstrated ability to operate in ambiguity and make sound decisions with limited information
Experience in healthcare, payer, or digital health environments
Proficiency in analytics tools and platforms (e.g., SQL, Python/R, Tableau/Power BI)
Experience developing and disseminating consumer/ member level analytics

Benefits

Comp & perks

Medical, vision, dental, and well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analyticsaffordability analyticscustomer experience analyticsdata analysissegmentation analysisbehavioral analysisjourney analysisconsumer/member level analytics

Soft Skills

influence strategydecision-makingleadershipcommunicationoperating in ambiguitytranslating analytics into business value