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Senior Case Management Analyst
The Cigna GroupCase Management Senior Analyst guiding complex cases across the full care journey with focus on improving outcomes in a health care setting. Connects members, providers, and plans for better care.
About the role
Key responsibilities & impact- Guide complex cases across the full care journey
- Connect members, providers, and plan partners to the right care
- Lead complex case planning from intake through resolution
- Partner with members, families, providers, and internal teams to set goals
- Reduce fragmentation by coordinating services across settings
- Use utilization review and strong documentation to ensure effective care
Requirements
What you’ll need- Active RN license (state-appropriate)
- Associate degree in nursing (ASN) or higher
- Minimum 3 years of recent clinical practice experience
- Strong skills in care planning, care coordination, and patient advocacy
- Clear, respectful communication (written and verbal)
Benefits
Comp & perks- Medical, vision, and dental health insurance
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care planningcare coordinationutilization reviewdocumentation
Soft Skills
communicationpatient advocacy
Certifications
RN licenseAssociate degree in nursing