Senior Manager – Provider Contracting

The Cigna Group

Senior Manager of Provider Contracting at Cigna Healthcare driving affordability and strategy for West Tennessee market. Building provider partnerships and managing complex contracts and negotiations.

Posted 6/5/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manages contracts and negotiations for fee for service and value-based collaborative programs with hospitals, physicians, and other providers
Potential to directly manage other contracting associates, providing leadership and mentoring
Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy
Responsible for Cigna's cost of care, affordability, network composition, and competitive position for commercial networks
Responsibility for network and business strategy for other customer segments such as Medicare and individual, should they apply to the market
Initiates, nurtures and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management, Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service
Responsible for meeting unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position
Lead collaborative, value-based relationships with local providers
Assists in resolving elevated and complex provider service complaints
Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues
Manages key provider relationships and is accountable for critical interface with providers and business staff
Demonstrates comprehensive knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape
Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.

Requirements

What you’ll need

Should possess a bachelor degree
Significant industry experience will be considered in lieu of a Bachelor degree
MBA or MHA preferred
Minimum of 5 years contracting and negotiating experience involving complex delivery systems and organizations required
Prior experience in network governance highly preferred
Prior experience managing direct reports and leading project teams in a non-centralized work environment preferred
Experience in developing and managing key provider relationships including senior executives
Knowledge of complex reimbursement methodologies, including incentive based models required
Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners
Intimate understanding and experience with larger, more complex integrated delivery systems, managed care, and provider business models
Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization
The ability to influence both sales and provider audiences through strong written and verbal communication skills
Experience with formal presentations
Customer centric and interpersonal skills are required
Demonstrates managerial courage and change leadership in a dynamic environment
Superior problem solving, decision-making, negotiating skills, contract language and financial acumen
Knowledge and use of Microsoft Office tools.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contractingnegotiatingreimbursement methodologiesvalue-based programsnetwork governanceprovider business modelsfinancial acumencontract languageproject managementcomplex delivery systems

Soft Skills

leadershipmentoringrelationship buildingcommunicationproblem solvingdecision-makingcustomer centricityinterpersonal skillsinfluenceteam player

Certifications

Bachelor's degreeMBAMHA