Terex Corporation

Administration

• Receives incoming calls, transfers to appropriate extension and provides requested information
• Create service tickets for multiple ESG Operating Companies; Heil, 3rd Eye and Marathon
• Manage incoming service ticket request, scrubbing ticket data and ensuring ticket hygiene for proper service request fulfillment
• Creating field service estimates based on service ticket request, following Technical Service standard job estimates practices
• Contacting customers for purchase order request to full-fill service dates
• Develops and maintains basic administrator knowledge of phone system and makes changes as required
• Maintains mailboxes and extensions as needed
• Arrange travel for tech services team members
• Managing the office supply inventory and placing orders for items per the schedule
• Attendance at work, including presence at work during regular working hours, or other schedule as assigned by the department manager, is essential
• Acceptance of overtime assignments may be required in order to meet goals and objectives
• Performs other related duties as required and assigned

Field Services Administrator

Project Manager

• Responsible for managing all aspects of service and installation projects, including budgeting, timing, and resource allocation.
• Communicates both verbally and electronically to internal stakeholders and external customers the status, issues, resolutions, and activities of projects.
• Develops detailed timelines, resource requirements, equipment needs and schedules activities for the service and installation teams.
• Responsible for providing information and analysis to 3rd Eye’s Service and Installation department and developing and executing solutions as problems or issues arise.
• Extensively utilize Excel, PowerPoint, Power BI, and other Office tools to analyze and communicate information.
• Ability to utilize JDE, Sales Force, Excel, to pull information, produce reports, and communicate to management as needed.
• Responsible for activities of the Project Analyst to provide direction and guidance on the development of reports and metrics.
• Responsible for communicating daily metrics and status of all projects, as needed.
• Works with Installation team to gather information and updates on on-going projects.
• Hold team members accountable for performing the required responsibilities for on-target execution of projects.
• Develops and improves processes for the Service department as needed to reduce variability and manage activities.
• As needed support other departments in costing and pricing analysis.
• Provide assistance to Finance and Accounting department with monthly financial closings as requested.
• Up to 25% travel is required for this role.

Project Manager II

Customer Success Manager

• Deliver tailored training sessions on Genie 360 DCX tools, portals and apps
• Guide users through AI-powered self-service workflows such as parts identification, troubleshooting, and predictive maintenance
• Provide interactive tutorials, audiovisual guides, and real-time support during onboarding
• Act as a change agent to increase the velocity of technology adoption across strategic accounts
• Monitor usage metrics (e.g., Calls vs Clicks, % of self-serve events) and identify areas for improvement
• Collaborate with customer stakeholders to embed digital workflows into daily operations
• Collect and analyze user feedback to refine training materials and improve platform usability
• Partner with IT, product, and support teams to relay insights and contribute to roadmap evolution
• Champion the benefits of Genie’s digital solutions, emphasizing cost savings, reducing downtime, and minimizing TCO

Customer Success Specialist

Sales

• Develop new sales Distribution and Markets.
• Manage and advise on pricing strategies in target markets.
• Establish sales forecasts and secure sales orders according to goals.
• Control expenses per agreed upon budget.
• Educate customers on products, service, warranties, and technical support
• Communicate and train dealers and customers on the features and benefits of equipment.
• Receive feedback on existing products and services, as well as changes, enhancements and new products.
• Advise and define product strategies to meet target market requirements and define the product road map
• Stay knowledgeable of machine component advancements and competitor design trends; apply latest technology to new and existing designs where appropriate to stay current and innovative.
• Manage a team of regional sales managers across the globe.

Global Sales Director

• Serve as the primary point of contact with external automation and tooling partners, engineering firms, and technology providers, ensuring alignment on design, timelines, and deliverables.
• Manage end-to-end project execution—from concept through commissioning—for new production lines and major automation solutions.
• Coordinate design reviews with vendors and internal stakeholders; ensure all tooling and equipment meet operational and safety standards.
• Develop and maintain detailed project schedules, budgets, and resource plans. Track milestones and proactively address risks or deviations.
• Ensure all project activities support FoF goals: increased capacity flexibility, reduced reliance on direct labor, and improved quality and safety.
• Collaborate with manufacturing, engineering, IT, maintenance, and supply chain teams to ensure seamless project integration.
• Support the design and deployment of advanced manufacturing technologies such as automation, robotics, data analytics, and MES integration.
• Partner with leadership and operations teams to drive adoption of new systems and processes, ensuring workforce readiness and sustainability.
• Establish KPIs and reporting mechanisms to measure project performance and operational improvements (e.g., on-time, on-budget delivery, automation rate, labor reduction).
• Provide regular updates to leadership and cross-functional teams. Facilitate decision-making and issue resolution.
• Maintain accurate records of project scope, changes, approvals. Ensure all projects adhere to safety, quality, and regulatory standards.

Project Manager – Factory of the Future

• Establish and maintain distribution channels for Genie Aerial Work Platform products
• Develop plans for continued growth in assigned area
• Conduct research of local market and business activity
• Assist customers with business planning and development
• Ensure customers understand the Genie value proposition
• Educate customers on products, services, warranties, and technical support
• Provide accurate information regarding product specifications, price, availability, terms and conditions
• Elicit feedback from customers on existing products and services
• Work with advanced deal structures for regional accounts
• Manage multi-unit rollouts and equipment contracts
• Demonstrate lean manufacturing principles
• Control personal expenses within budget
• Focus on self-development and training requirements
• Travel for 2-3 overnight trips per week to represent the company

Regional Sales Manager

Field Engineer

• Reporting to the Technical Manager you will be responsible for providing a first class service to our dealers and customers worldwide by carrying out commissioning, training, servicing and fault-finding on mobile crushing and conveying equipment, as well as providing technical assistance.
• Working as part of a service team providing dedicated support to our dealers and customers.
• Carrying out maintenance/faultfinding on our mobile crushing and screening equipment.
• Perform Commissioning/Training to Worldwide dealer/customer base.
• Provide detailed technical site reports and carry out risk assessments/method statements.
• Assist with new product development with service visits to prototype units.
• Provide remote support to dealer & customer network when required.

Service Engineer

Bookkeeper

• Management and administration of bi-weekly payrolls within ADP payroll and eTime
• Audit and analyze payroll data including the HRIS Workday interface, timekeeping entries, exception pay data entries and deduction change imports
• Manage standard work ensuring compliance within company policy, government regulations, internal audit controls and SOX
• Administration and management of garnishments, tax levies, child support orders
• Provide timely customer service to team members for questions via Workday Help portal
• Foster relationships with HR Partners to ensure effective receipt of payroll data
• Partner with the Leave Administrator for entry of the biweekly leave pay
• Train HR and managers on general payroll and timekeeping policies and use of timekeeping system
• Proactively identify and research ADP system issues entering ADP tickets for resolution
• Reconcile wage and tax data with each biweekly pay and process adjustment pay runs as necessary
• Administer expatriate payrolls for home and host country team members
• Maintain standard work, standard operating procedures and payroll initiatives

Payroll Specialist

• Adhere to Terex safety policies and procedures
• Follow and promote The Terex Way Values
• Work on a wide array of equipment including truck mounted aerial platforms, digger derricks and cranes
• Troubleshoot mechanical, hydraulic and/or electrical systems
• Manage own schedule and support customers with repairs
• Utilize current technology to support everyday work functions

Mobile Field Service Technician

• Manage relationships with dealer organizations that promote and sell organizational products and services
• Work with dealers to develop an understanding of the organization's offerings and their target market
• Provide guidance to dealers in support of current sales cycles
• Proactively manage multiple business aspects of nominated Dealer Accounts
• Achieves targeted machine and unit stocking levels
• Enhances company margin from sales activities and expense management
• Maintains dealer receivables within agreed parameters
• Improves customer satisfaction and service levels
• Develop, implement and manage sales & marketing initiatives for dealer accounts
• Develop and assess annual business plans for each dealer account
• Identify, appoint, and assist in the development of new dealer accounts
• Ensure all dealer accounts are formally contracted
• Establish dealer sales targets and provide forecasts for machines and parts sales
• Secure sales orders for machines and parts in line with agreed targets
• Drive parts sales and improve dealer service levels
• Train and advise dealer staff (or end users) on company products
• Pro-actively liaise with other company functions
• Carry out ongoing research of local market and business activity
• Receive feedback on existing products and services
• Participate in scheduled Factory Service/Marketing calls

• Adhere to Terex safety policies and procedures and promote The Terex Way Values
• Work on a wide array of equipment including truck-mounted aerial platforms, digger derricks and cranes
• Troubleshoot mechanical, hydraulic and electrical systems
• Manage own schedule and support customers with repairs and service calls
• Utilize current technology to support everyday work functions
• Contribute to growing and expanding Terex's service support network across the US
• Travel and be on the road up to three to four nights per week; perform physical tasks such as climbing and lifting

Manager

• Support the company’s inorganic growth strategy with emphasis on financial and accounting rigor
• Build and maintain detailed financial models (DCF, LBO, accretion/dilution) to evaluate acquisition targets and investment opportunities
• Analyze historical financial statements and KPIs to assess quality of earnings, working capital trends, and cash flow dynamics
• Conduct scenario and sensitivity analyses to support investment decisions
• Translate financial analyses into executive-level presentation materials, investment memos, dashboards, and summary decks
• Support acquisition pipeline development through industry research, company profiling, market mapping, and competitive benchmarking
• Partner with legal, tax, treasury, finance, HR, and business unit leaders on deal structure, diligence findings, and integration planning
• Facilitate data room management, Q&A coordination, closing documentation, and track/manage deal timelines and cross-functional dependencies
• Drive due diligence, deal execution, integration planning, and provide actionable insights to senior leadership
• Report to SVP, Corporate Development; hybrid role with at least 3 days on site

Manager, Corporate Development

Account Manager

• Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Strategic Account Manager to contribute to the Terex team.
• Work directly with our largest National customers and champion one of our allied products.
• Develop and support target growth customers in both utility and AWP markets.
• Develop customer business fits that will help drive sales, improve market share, and balance branch and field service workload.
• Provide pricing guidance to ensure we are quoting market competitive pricing.
• Provide forward looking perspective to help anticipate business needs and trends.
• Work closely with local branch Territory Sales Managers.
• Partner with marketing to support marketing initiatives.
• Assist with coordination of market pricing & annual purchase agreements.

Strategic Account Manager

• Establishes and refines distribution for Terex aftermarket parts.
• Ensures continued business growth in assigned region, industry or national account.
• Targets areas where Terex is not the primary source for parts.
• Conducts research of local market and business activity.
• Identifies potential new customers and products.
• Coordinates development efforts with other Terex functions such as customer service, marketing, operations, and warranty.
• Ensures customers understand Terex parts and warranty processes.
• Contacts potential, new, and existing customers on a regular basis.
• Educates customers on products, service, warranties, and technical support.
• Ensures that customers have access to customer service, field service and other Team Members.
• Assists customers with business planning and development of Terex parts business.
• Collects feedback on existing products and service, as well as changes, enhancements, and new products that customers would like.
• Conveys information to parts team members for research and consideration.
• Develops customer profiles including volume, contacts, and procedures related to purchasing and operations, competitors, etc. and forwards information to the company’s centralized database of market information.
• Provides customers with information on parts usage, trends, and service level.
• Formally communicates to dealers on all appropriate matters.
• Presides at trade shows, coordinating business development and educational activities with assigned customers and contacts.
• Keeps accurate record of customer communications.
• Maintains a high professional image and appearance with self and Terex vehicles
• Controls expenses per agreed-upon budget.
• Performs other duties as assigned that support the overall objective of the position.

Field Services Administrator

Project Manager II

Customer Success Specialist

Global Sales Director

Project Manager – Factory of the Future

Regional Sales Manager

Service Engineer

Payroll Specialist

Mobile Field Service Technician

Mobile Field Service Technician

Mobile Field Service Technician

Regional Sales Manager

Mobile Field Service Technician

Manager, Corporate Development

Strategic Account Manager

Regional Account Manager - Parts