Tenable

Sales

• Strategize and lead readiness initiatives to enhance the capabilities of the sales engineering team, aligning efforts with Tenable’s global sales objectives
• Develop high-impact content, including demo scripts, technical presentations, and video sequences, to support new and existing Tenable products
• Collaborate with SMEs to translate complex product updates and technical information into clear, actionable resources for sales engineers and partners
• Drive adoption of readiness programs by partnering with the Sales Experience team to ensure seamless integration into customer-facing interactions
• Design and implement evaluation criteria to assess the effectiveness of training and readiness initiatives, ensuring measurable improvements in sales engineer performance
• Optimize content delivery by leveraging modern platforms and formats, such as interactive e-learning and virtual training environments; implement, develop, and maintain course catalog and learning plans for technical talent
• Ensure content consistency, clarity, and alignment with Tenable’s brand and strategic goals
• Mentor and guide junior team members in content creation and readiness strategies to build a cohesive, high-performing team
• Collaborate cross-functionally with product management and subject matter experts to keep sales engineering team informed and prepared

Technical Sales Experience Manager

Support Engineer

• Provide support for Tenable’s entire product suite including Tenable.io, Nessus, Tenable.sc, Log Correlation Engine, Nessus Network Monitor and Tenable.ot
• Analyze and address customer technical inquiries and recreate software issues in a lab environment
• Analyze vulnerability scan results, system audits, and log events
• Work closely and build relationships with Sales, Customer Advocacy, Research & Development, and Operations
• Ensure customer feedback is properly channeled into Product Management and R&D
• Maintain in-depth knowledge of Tenable products and information security best-practices
• Create and publish solution knowledge for re-use by customers and Tenable employees
• Opportunities for career advancement within Tenable

Tech Support Engineer, Bilingual English/Spanish

• Your Role: Join our Technical Support Team at Tenable where you’ll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Your expertise will shine in complex, multi-layered customer environments. Our suite of products, including Nessus, Tenable One, Tenable.io, Tenable.cs, Tenable.ad, Tenable.sc, and Tenable.ot, offers a diverse range of opportunities. From assisting customers with their first Nessus scanner to guiding them through intricate log correlation and real-time vulnerability analysis, you’ll contribute to mitigating cyber risks and closing the Cyber Exposure gap. Join us in delivering top-notch support that makes a difference!
• Your Opportunity: Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations; Troubleshoot, analyze and address customer technical inquiries and ensure timely problem resolution; Use remote troubleshooting techniques to troubleshoot and correct issues; Analyzing vulnerability scan results, system audits, and log events; Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues; Recreate customer software issues in a lab environment for engineering assessment; Ensure customer feedback is properly captured and channeled into Product Management and Research & Development; Maintain in-depth knowledge of Tenable products and information security best-practices; Create and publish solution knowledge for re-use by customers and Tenable employees; Continually review personal performance metrics to ensure goals are consistently met; May perform other duties and responsibilities that management may deem necessary from time to time; Opportunities for career advancement within Technical Support as well as other organizations within Tenable

Technical Support Engineer

• Join our Technical Support Team at Tenable where you’ll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Our suite of products, including Nessus, Tenable One, Tenable.io, Tenable.cs, Tenable.ad, Tenable.sc, and Tenable.ot, offers a diverse range of opportunities. From assisting customers with their first Nessus scanner to guiding them through intricate log correlation and real-time vulnerability analysis, you\'ll contribute to mitigating cyber risks and closing the Cyber Exposure gap. Join us in delivering top-notch support that makes a difference!
• Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
• Troubleshoot, analyze and address customer technical inquiries and ensure timely problem resolution
• Use remote troubleshooting techniques to troubleshoot and correct issues
• Analyzing vulnerability scan results, system audits, and log events
• Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues
• Recreate customer software issues in a lab environment for engineering assessment
• Ensure customer feedback is properly captured and channeled into Product Management and Research & Development
• Maintain in-depth knowledge of Tenable products and information security best-practices
• Create and publish solution knowledge for re-use by customers and Tenable employees
• Continually review personal performance metrics to ensure goals are consistently met
• May perform other duties and responsibilities that management may deem necessary from time to time
• Opportunities for career advancement within Technical Support as well as other organizations within Tenable

Technical Sales Experience Manager

Tech Support Engineer, Bilingual English/Spanish

Technical Support Engineer

Technical Support Engineer (Hybrid/Columbia MD)