TeachTown

Independent Contractor

• Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
• Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Customer Enablement Specialist

• Support in-depth product training (onsite & virtual) for teachers and administrators
• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases
• Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Accountant

• Serve as the primary point of contact for order processing and revenue recognition activities, including reviewing Salesforce data, creating customer contracts in Sage Intacct, provisioning subscription licenses, maintaining supporting documentation, and validating shipment information for physical products.
• Process vendor invoices and ensure expenses are accurately coded to the appropriate general ledger accounts and departments.
• Manage employee expense reimbursements through the Concur expense management system, ensuring compliance with company policies and procedures.
• Apply customer payments and maintain accurate accounts receivable records by matching payments to the appropriate invoices.
• Prepare and post month-end journal entries, including prepaids, fixed assets, accruals, and other recurring accounting activities.
• Perform monthly account reconciliations, including bank reconciliations, balance sheet reconciliations, and general ledger account analyses.
• Utilize Salesforce, Sage Intacct, and internal business systems to support accounting operations and maintain data accuracy.
• Assist with annual financial statement audits and respond to requests from external auditors and other stakeholders.
• Support special projects and perform ad hoc accounting analyses, reconciliations, and reporting as needed.
• Contribute to the continuous improvement of accounting processes, internal controls, and operational efficiencies.

Staff Accountant

Sales Development Rep

• Utilize Salesforce, cold calls, emails, social media and other communication channels to meet and exceed a set number of new sales opportunities per month
• Meet and exceed an agreed upon number of meeting per month with special education decision makers
• Identify the gaps keeping prospects from achieving their district goals and suggest appropriate products and services to help them achieve their desired state
• Proactively seek new business opportunities in the K-12 education market, this includes and is not limited to: conducting engaging sales conversations to understand client needs, showcasing the value of our solutions, and converting leads into qualified opportunities
• Create strategic prospecting cadences to include cold calls, email, social media and other communication channels for conference attendance, company events and other lead generating activities that TeachTown supports
• Create compelling written and digital content in partnership with the Marketing team for the Sales team to use at events and email outreach
• Create and maintain account, contact and opportunity records in Salesforce.
• Actively seek opportunities to learn the TeachTown business, our clients and our sales process on a consistent basis

Sales Development Representative

Chief Marketing Officer

• Own end-to-end positioning and messaging for the neurodiversity product portfolio, ensuring clarity across student, teacher, and administrator audiences.
• Develop and maintain a deep understanding of the competitive landscape, buyer needs, and the evolving assistive technology market.
• Define and articulate a differentiated value proposition that resonates with SENCOs, special education teachers, and district leaders.
• Partner with Product to influence roadmap priorities through market insight and customer evidence.
• Own the launch process for new products and significant feature releases: planning, messaging, timing, and cross-functional coordination.
• Ensure launches land consistently across Commercial, Customer Success, Marketing, and Product, with clear narratives and supporting materials.
• Build and maintain launch playbooks that the team can execute reliably and improve over time.
• Develop sales enablement materials, including pitch decks, battlecards, case studies, and objection-handling guides, to equip commercial teams.
• Partner with Customer Success to develop onboarding narratives, renewal messaging, and expansion stories grounded in product value.
• Contribute market intelligence and competitive insight to support Commercial and Finance in pricing and packaging discussions.
• Build and refine buyer personas and customer journey maps that help GTM teams understand and reach their audiences.
• Run win/loss analysis and synthesise customer feedback into actionable insight for Product, Commercial, and Customer Success.
• Represent the voice of the customer in internal planning cycles, ensuring roadmap and GTM decisions are grounded in real educator and student needs.
• Monitor trends in neurodiversity, special education policy, and assistive technology to surface opportunities and risks.
• Lead, coach, and develop a team of 2 product marketers, setting clear priorities and creating a culture of craft, curiosity, and accountability.
• Model the standard: this is a contributing leadership role where you are expected to produce high-quality work alongside your team, not just direct it.
• Build a collaborative rhythm with Customer Success, Commercial, Marketing, Finance, and Product, acting as a trusted partner across all of them.

Customer Enablement Specialist

Customer Enablement Specialist

Customer Enablement Specialist

Customer Enablement Specialist

Customer Enablement Specialist

Customer Enablement Specialist

Customer Enablement Specialist

Staff Accountant

Sales Development Representative

Director of Product Marketing