Customer Enablement Specialist

TeachTown

Independent Contractor supporting teacher training and product use for TeachTown's educational solutions. Requires relevant experience and proficiency in remote environments.

Posted 7/27/2026contractRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $40 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product training and support for educators, with a focus on creating effective training materials and ensuring teacher fidelity in product use. Proficient in remote collaboration and customer-facing presentations to drive educational outcomes.

Highest-signal resume keywords

Bachelor’s Degree In Special EducationClassroom Teaching ExperienceTraining And Coaching ExperienceProficiency With Google SuiteOutstanding Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Independence SkillsProblem AnticipationSolution Provision

Tools & Technologies

Google SuiteMicrosoft OfficeZoom

Industry Keywords

Public EducationProduct EnablementTeacher FidelityTraining Content CreationOnsite Support

About the role

Key responsibilities & impact

Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Requirements

What you’ll need

Bachelor’s degree in Special Education, Psychology, or related field
2+ years of classroom teaching experience in public education settings
2+ year of experience providing training, support, and coaching in school settings
Demonstrate strong independence skills in trained tasks
Work efficiently in a remote work environment
Proficiency with Google Suite/Microsoft Office/Zoom
Outstanding customer facing presentation skills
Ability to anticipate problems and provide immediate solutions
Willingness to travel to support districts onsite and in classrooms

Benefits

Comp & perks

This role is open to applicants who reside in New York
Flexible schedule