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Customer Enablement Specialist
TeachTownIndependent Contractor providing customer enablement support for education solutions related to autism and developmental disabilities. Involves training, support, and content creation for teachers in classroom settings.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product training and support for educators, with a focus on creating effective training materials and ensuring teacher fidelity in product use. Proficient in remote collaboration and problem-solving to enhance educational outcomes.
Highest-signal resume keywords
Bachelor’s Degree in Special EducationClassroom Teaching ExperienceTraining and Coaching ExperienceProficiency with Google SuiteOutstanding Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Independence SkillsProblem AnticipationCustomer Facing Skills
Tools & Technologies
Google SuiteMicrosoft OfficeZoom
Industry Keywords
Public EducationProduct EnablementTraining Content CreationTeacher FidelityRemote Work
About the role
Key responsibilities & impact- Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
- Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
- Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity
Requirements
What you’ll need- Bachelor’s degree in Special Education, Psychology, or related field
- 2+ years of classroom teaching experience in public education settings
- 2+ year of experience providing training, support, and coaching in school settings
- Demonstrate strong independence skills in trained tasks
- Work efficiently in a remote work environment
- Proficiency with Google Suite/Microsoft Office/Zoom
- Outstanding customer facing presentation skills
- Ability to anticipate problems and provide immediate solutions
Benefits
Comp & perks- This is a 1099 contractor position with a flexible schedule and does not include benefits.