TaskUs

Business Development Rep

• Spearhead the end-to-end sales cycle to secure high-value partnerships with enterprise organizations and high-growth AI startups across the United States.
• Define and execute a targeted pursuit strategy for emerging AI sub-sectors, including LLM development, Computer Vision, and Generative AI innovators.
• Collaborate with internal product and engineering teams to architect bespoke AI service solutions, including RLHF, adversarial testing, data curation, and model evaluation.
• Build and maintain deep-rooted partnerships with CTOs, Heads of AI, and VP-level stakeholders to position the organization as a strategic extension of their engineering teams.
• Act as a key stakeholder in the Go-To-Market process, translating market feedback into actionable sales tactics and refined service offerings.
• Represent the organization as a thought leader and primary spokesperson at premier industry conferences, summits, and executive roundtables.
• Manage a rigorous sales funnel with a data-driven approach, ensuring accuracy in forecasting and a consistent path to exceeding quarterly revenue targets.
• Act as a frontline sensor for the organization, identifying shifts in the AI landscape, competitor positioning, and emerging client pain points.
• Partner with Marketing, Operations, and Account Management to ensure a seamless transition from "signed deal" to "operational success" for all new clients.
• Lead complex commercial negotiations, ensuring that agreements are mutually beneficial, scalable, and protective of the organization’s long-term interests.

Director, Business Development – AI Services

Artificial Intelligence

• Serve as the strategic architect of growth for AI services
• Lead expansion efforts within key AI partners
• Collaborate with Sales leaders and AI Operations for a unified approach
• Build relationships to introduce TaskUs services and solutions
• Design custom AI workflows with Solutions and AI Services teams
• Analyze market trends to identify growth opportunities

Director, Strategic Growth – AI Services

Content Marketing Manager

• Ensure high quality and safe experiences for users across social media apps
• Apply content policy to digital content
• Execute handling procedures with consistency
• Identify subtle differences in meaning of digital communication
• Accurately enforce client’s terms of use
• Monitor reports of abuse on the site
• Participate in employee assistance programs and training

Content Moderation, Bilingual Arabic/English

• Perform quality audits on annotated datasets to ensure that they meet established guidelines and quality benchmarks.
• Leverage statistical based quality metrics such as F1 score and inter-annotator agreement to evaluate data quality.
• Analyse annotation errors, trends, project processes, and project documentation to identify and understand the root cause of errors and propose remediation strategies.
• Resolve and analyse edge-case annotations to ensure quality and identify areas for improvement.
• Become proficient in using annotation and quality control tools to perform reviews and track quality metrics.
• Become an expert in the project specific guidelines and provide feedback for potential clarifications or improvements.
• Identify opportunities to use automation to help enhance analytics, provide deeper insights, and improve efficiency.
• Develop and maintain up-to-date documentation on quality standards, annotation guidelines, and quality control procedures.
• Provide regular feedback that identifies areas for improvement across the annotation pipeline.
• Work closely with key project stakeholders and clients to understand project requirements and improve annotation pipelines.
• Assist with training annotators, providing guidance, feedback, and support to ensure data quality.
• Provide regular updates that highlight data quality metrics, key findings, and actionable insights for continuous process improvements.

AI Data Quality Analyst

Security Engineer

• Assisting on the performance of security system deployments, configuration, monitoring and reporting
• Performing audits, vulnerability assessments, security testing, and working with different teams on remediation and mitigation of audit findings
• Assisting in handling the implementation, maintenance, and integration of security controls for corporate WAN, LAN and server architecture

Information Security Engineer

• Serve as a critical link between customer and software interface
• Provide software guidance and technical troubleshooting
• Enhance overall user experience
• Identify software pain points and provide feedback to engineering teams

Seasonal Tax Product Expert

Business Intelligence Analyst

• Think of yourself as a storyteller who can leverage data and use it to create solutions that will help the business grow!
• Imagine yourself going to work with one thing on your mind: to explain and expose tasks based on actual data.
• Your task center is to support stakeholders with key insights to make data driven decisions.
• Translate data into human insights and stories which drive change in strategy and tactics.
• Analyze complex data sets to develop actionable insights that can drive impactful business decisions.
• Leverage story-telling skills to deliver insights that are clear, concise and actionable.
• Work with business partners to interpret analysis results with a focus on actionable next steps.
• Develop ad hoc reports that will lead to insights and analysis needed for the business.
• Work with the data visualization team in developing informative repeatable reporting, data monitoring, hygiene (e.g. validation) and other strategies that help uncover gaps, highlight relevant business trends and opportunities for improvement.
• Translate requirements into technical specifications for data and reporting teams and, conversely, technical approaches into easily digestible insights.
• Summarize data from multiple sources, developing assumptions where needed, to communicate insights and opportunities.

Business Insights Analyst

Program Manager

• Lead a high-performing team of Sr. Leads and Instructional Designers
• Oversee the end-to-end lifecycle of projects from initiation to completion
• Analyze team metrics regarding utilization and operational efficiency
• Conduct deep-dive reviews into Service Level Agreements (SLAs)
• Compile and report team statistics for Quarterly Business Reviews (QBR)
• Serve as the primary point of contact for client communications
• Support onboarding of new team members and conduct regular one-on-ones

Medical Billing and Coding

• Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes)
• Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures.
• Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.
• Monitor and report on coding-related trends and issues, and make recommendations for process improvements.
• Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.
• Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders.
• Participate in quality improvement initiatives and other projects as assigned.

Certified Professional Coder

Operations

• Lead and manage your department to meet KPIs
• Develop employee potential through effective planning
• Foster trust and relationships within the team

Operations Manager

QA Engineer

• provide outsourced digital services and customer experience to fast-growing technology companies
• represent, protect and grow clients' brands
• leverage a cloud-based infrastructure to serve clients in various sectors

Staff Referrals, QA, LXL, TL

• You'll be the first point of contact for our prospective clients and responsible for identifying, qualifying, and developing new business opportunities through proactive outbound prospecting (email, LinkedIn, video, phone)
• Dedicate 80% of your day to outbound prospecting to set 20 outbound meetings per quarter and generate 3 advanced stage opportunities (S3)
• Rigorous daily focus on #ridiculous outbound prospecting to generate top-of-funnel sales-ready meetings for the field sales team
• Fully immerse yourself in the vertical strategy and drive a consistent prospecting effort to penetrate decision makers within target accounts and uncover opportunities
• Utilize our broad set of tools to log and manage leads and prospecting activities in Salesforce
• Partner with data research and insights team to support demand generation efforts
• Leverage prospecting tools and information available to create personalized messages tailored to meet the needs of the prospect and organization