TASC

Client Services Representative

• Aggregate staffing needs at a co-hort level, understanding specific engagement requirements and coordinating prioritization between projects;
• In close cooperation with the Staffing Business Partner, assign the appropriate capacity to client engagements based on predefined criteria targeting optimization of resource utilization and learning opportunities for team members across areas of specialization and markets;
• Work using the internal systems and processes through all phases of the engagement lifecycle;
• Aggregate co-hort level metrics and insights for management reporting purposes;
• Work with the Staffing Business Partners to ensure appropriate and well thought through, balanced team structures are proposed thereby ensuring quality outcomes on the projects and success for the clients.
• Work collaboratively with other staffing managers and the business within a structured framework and against set timelines to ensure efficient and smooth running of a weekly staffing batch-based process.

Senior Staffing Analyst, Advisors Client Services

Compliance

• Maintain complete, accurate, and audit ready records of regulatory requirements, controls, and test scripts in Archer
• Prepare Independent Quality Review (IQR) workpapers, identify documentation or evidence gaps
• Identify opportunities to standardize fields, workflows, and reporting in Archer
• Continuously enhance RCA governance documentation
• Contribute to market readiness assessments for RCA rollout
• Collaborate with cross‑functional stakeholders (Regulatory, Risk, Technology)

Senior Specialist, Regulatory Control Assurance

Security Engineer

• Design and implement identity solutions to integrate users and applications from mergers and acquisitions (M&As).
• Design and expand Modern Authentication and modern Multifactor Authentication to on-premises applications.
• Design and implement security controls for human and non-human identities.
• Envision how Mastercard will continue modernizing Identity and Access Management in the cloud.
• Ensure that access is appropriately handled during identity lifecycle events (e.g., Joiner, Mover, Leaver).
• Improve procedures and feature sets for Identity and Access Management in the cloud.
• Provide technical design and architecture advice to internal teams on leveraging cloud IAM services.
• Plan and build out access reviews for cloud environments, ensuring compliance and minimizing friction.
• Evangelize these services across the enterprise and foster enthusiasm for modern Identity governance.
• Review project documentation, maintain technical documents, and business requirements.
• Identify opportunities for improvement and provide technical guidance to junior resources.
• Define platform architecture and drive strategy execution.
• Understand security policies, industry best practices, and compliance requirements.

Lead Information Security Engineer

AI Engineer

• Provide platform level support for AI use cases across Microsoft Copilot Studio, Power Platform, Data bricks, AWS, Azure, etc., helping teams adopt standards, tooling, and governance that enable rapid development and deployment across the organization
• Lead the end-to-end design and development of AI powered services, focusing on modularity, scalability, and reusability to support various business units and applications
• Drive the transition of AI models from notebook based PoCs and experimental phases into hardened, production grade components and services, ensuring performance, reliability, and maintainability
• Design and implement robust APIs for AI services, facilitating seamless integration with existing Mastercard platforms and external systems
• Identify and address performance bottlenecks within AI microservices and their underlying infrastructure, optimizing for latency, throughput, and cost efficiency
• Collaborate closely with data scientists, MLOps engineers, product owners, and external partners to translate business requirements into technical specifications for agentic AI services
• Mentor junior engineers on best practices for AI software development and scaling
• Implement rigorous testing strategies, including unit, integration, and performance testing, to ensure the quality, accuracy, and stability of deployed AI microservices

Lead AI Engineer

Financial Planning and Analysis

• Prepare quarterly/monthly financial reporting.
• Partner and advise CAMs on varying strategies, collaborating with various internal stakeholder.
• Review, prepare, assist, and advise account teams with deal creation ensuring optimal use of incentive funds.
• Develop cross functional strategies aligning with account teams and corporate goals.
• Managed USMD P&L, approving surgical use of merchant investment fund, CBA.
• Develop, manage / coordinate the budgeting, forecasting, planning, and monitoring needs for the customer account lead and teams in support of the business strategy.
• Responsible for the production of financial reporting of all business activity, revenue streams, budget utilization and cost allocations.
• Participate in the creation, review and approval of business development proposals (business cases, audits of active agreements, contract review and approval).
• Provide team measurements, analytics and reporting to NAM Finance, Customer Account Management team and other Mastercard constituents

Finance Business Partner

Paralegal

• Own and maintain a central repository of legal templates, playbooks, and reference materials
• Organize and keep current a clause library and approved contract language (under direction of attorneys)
• Establish practices to improve how information is captured, structured, and shared to promote reuse and consistency
• Manage and coordinate multiple legal workstreams concurrently—including timelines, owners, dependencies, and deliverables
• Prepare and maintain practical trackers, dashboards, and status updates for attorneys, stakeholders, and leadership
• Track and report on operational metrics (e.g., request volumes turnaround times, template usage) in support of trend analysis and reporting
• Design and implement of standardized, repeatable legal workflows (e.g., intake, review steps, template usage)
• Identify opportunities to improve efficiency, quality, and consistency through clearer processes and reference materials
• Help establish and maintain governance of legal intake and prioritization process
• Lead the operational rollout of workflow improvements and automation initiatives
• Drive change management and adoption for new or updated legal tools, templates, and processes

Developer Relations

• Develop and implement the B2B marketing strategy and marketing activities for Open Finance, Developers and cross-Services and company solutions
• Develop, launch, optimize suitable B2B and developer campaigns with a focus on Open Finance use-cases, data enablers and embedded technologies
• Apply performance-based marketing strategy and tactics, especially in the area of lead generation and account-based marketing for B2B direct, embedded and partner selling
• Drive a culture of learning through creative/narrative testing, sharing and optimizing across the full range of GTM positioning, content distribution media channels and your own team members/ direct reports
• Build and maintain strong working relationships across the global marketing organization and local/regional marketing and business partners to effectively navigate through the Mastercard matrix across business units and regions
• Ensure business objectives are aligned with Global marketing priorities and cater to emerging opportunities
• Be an aspirational people leader and manage the Open Finance and leverage the larger B2B Product Portfolio marketing team by role modelling the Mastercard Way
• Cooperate with various functional and regional teams to drive our Open Finance, Developer and data differentiation agenda to ensure impact on revenues
• Help shape marketing strategy and activities by bringing buying center and personal insight to the conversation.
• Develop marketing assets around value propositions to ensure Mastercard teams have engaging, robust and well-thought-out narratives.
• Play a part in evolving how we leverage marketing capabilities to bring buying centric solutions to market more effectively to drive awareness, internal and external, engagement and relevance
• Ensure close alignment and strong working relationship with Global and Services Marketing and Communications Community
• Play a central role with the Portfolio Product Marketers and Regional B2B & leads by supporting their efforts to drive scale in market while driving consistency of positioning and messaging, balanced with local relevance.
• Capture learnings and success stories to inform the development of global best practices
• Identify, develop, and fulfill Marketing activities and tactics that can most appropriately execute the strategy/ plan, considering unique and different objectives across all business units, stakeholders, & partners
• Drives organization's thought leadership efforts by guiding creation of unique Mastercard perspectives on emerging trends and opportunities for customers to drive awareness for the business
• Develop content marketing and sales enablement materials, such as whitepapers, articles, case studies, infographics, interactive data visualizations, social media content and foundational sales materials, to drive engagement with target audiences and support sales teams and developer experience
• Define and articulate buyer-led value propositions, positioning, compelling reasons-to-believe that reinforce the tangible benefits and uniquely competitive advantages of Mastercard’s products and solutions
• Manage budgets, analytics, and reports

Vice President, Global B2B – Product Marketing, Open Finance – Developer Experience

• Execute GTM strategy for Mastercard’s Identity, Financial Crimes, Fraud Solutions and Cyber for Payments product lines.
• Support the transformation of the sales model to unlock accelerated growth.
• Partner across the regional SSO business with the Ethoca, Risk Recon, and Recorded Future Sales teams, as well as across the entire regional Services business, to cross-sell and drive leads for other parts of the business.
• Collaborate with the B2B Marketing team and Lead Generation to ensure a robust funnel of opportunities and manage the development of those marketing-influenced deals from the top of the funnel all the way through close.
• Navigate across the region, SSO commercialization and product teams to develop and prioritize sales enablement activities.
• Deliver breakthrough employee experiences and create new opportunities for personal and collective growth.
• Serve as a player‑coach, leading a sales team to exceed collective quota while consistently delivering against individual targets.
• Accountable for ensuring that established sales pipeline, bookings, and revenue targets are met for the business.
• Align sales teams with customer priorities and goals and ensure measurable impact on revenue.
• Collaborate closely with the Partnership team on our partner relationships within the region as well as the Customer Success organization ensuring strong relationships with the existing customer base.
• Partner with sales leadership to build and maintain high-quality sales pipeline to enable accurate forecasting.
• Establish scalable processes for onboarding, support, and lifecycle management across the region.
• Build, coach, and certify a team of world-class sales leaders and account executives globally.

Vice President – LAC Regional Lead, Identity and Security

Risk

• Drive maturity of internal cybersecurity governance processes
• Support business decisioning through robust risk management practices
• Ensure security policies and controls are kept up to date
• Undertake risk assessments to inform business decisions
• Manage cybersecurity policies, standards, and controls
• Track management action plans and deliver management reporting
• Respond to customer due diligence queries
• Manage cross-functional initiatives

Principal Technology Risk Management

Research Analyst

• Deliver value through the development of insights and actionable recommendations

Senior Research Analyst

Data Analyst

• Analyze vertical and category performance trends to recommend offer types, commission rates, and category investment shifts that will drive commission, volume, ROAS, and new engagement.
• Conduct network wide supply diagnostics to determine where we are light on offers, where vertical depth is weak, where and how we can optimize commission/ performance.
• Propose network-wide sales optimizations and co funding plays to the sales team to maximize commission, offers and performance.
• Identify areas of opportunity to optimize across the platform.
• Partner with Analytics to review incrementality, ROAS, CPA (Cost Per Acquisition), and category level metrics to inform network level strategy.
• Own network level strategic and data driven frameworks that inform commission strategy, offer mix, and vertical investment decisions.
• Synthesize multiple data sources (performance, supply density, incrementality, publisher behavior) into clear, prioritized strategic recommendations for Sales and Leadership.
• Evaluate trade offs and scenario outcomes (e.g., commission changes, funding shifts, supply rebalancing) to guide category, publisher and network recommendations.
• Collaborate with Product & Engineering to enhance reporting tools and forecasting frameworks that support network level insights.
• Partner with Aggregator Owners to align network gaps with aggregator sourcing priorities.
• Maintain offer and categorization structures to ensure consistent reporting and vertical mapping.
• Support the evolution of network level forecasting and supply planning processes used for cross regional and publisher planning cycles.
• Lead analysis of publisher level performance metrics (ROAS, incrementality, AOV (Average Order Value), CPA, offer density, funded vs. unfunded mix) to identify structural gaps and optimization levers.
• Support team to surface publisher specific gaps and opportunities and synthesize them into a quarterly network plan with clear actions for BD and Aggregators.
• Provide insights and recommendations to team leadership to inform quarterly planning, supply strategy, and cross publisher optimization priorities.
• Produce recurring publisher reports/dashboards and QBR materials highlighting trends, risks, and recommended actions.
• Conduct and guide root cause analysis for publisher performance anomalies, isolating drivers and recommending corrective actions.
• Identify publisher specific gaps and opportunities — pinpoint where channels are under supplied, mis aligned on offer mix, or showing declining engagement; translate findings into clear recommendations.
• Prepare periodic reporting (weekly/monthly/QBR) summarizing publisher trends, category health, and optimization opportunities for senior leadership and cross functional teams.

Strategy and Analytics Manager

Product Marketing

• Conduct regular competitive analysis and customer research as an input into refined positioning; ensure alignment with market trends and needs.
• Support the execution of tier 1 and tier 2 product launches and campaigns, and development of use case playbooks for the portfolio.
• Collaborate with integrated marketing, customer marketing, field marketing, partner marketing, and digital marketing on product launch and use campaigns.
• Review materials created by other marketing teams.
• Manage and maintain product portfolio information about priority products in the shared inventory on Monday.com.
• Create advanced sales enablement assets to reflect use case messaging for our sellers.
• Participates and facilitates meetings with stakeholders, providing marketing updates.

Full-stack Engineer

• Lead system level design for data pipelines, data services, and backend components supporting a large-scale BI platform.
• Define and evolve architecture, patterns, and engineering standards (coding, testing, observability, security, performance, and cost efficiency).
• Create solution definitions, architecture proposals, and roadmaps, present tradeoffs and recommendations to product leadership and stakeholders.
• Ensure solutions align with security, compliance, and audit requirements and Mastercard standards; integrate these into the SDLC and reviews.
• Conduct/drive design reviews, architecture reviews, and security reviews; ensure readiness and alignment before build.
• Design and build backend services and ETL/ELT data pipelines (Java preferred; C# or Python acceptable).
• Orchestrate workflows with Airflow; implement data transformations at scale (e.g., Databricks / Spark); optimize data models and warehouse usage (Snowflake).
• Implement CI/CD pipelines with Jenkins; maintain code quality via code reviews, unit/integration/performance testing, and automation.
• Instrument services for observability (e.g., Splunk dashboards/alerts); set and monitor SLOs and error budgets; drive incident response and root cause analysis.
• Champion cost, performance, and reliability optimization across AWS services and data platforms.
• Lead delivery across 2+ scrum teams, partnering with product, data, and platform leads to plan and deliver outcomes on time and to SLA.
• Collaborate with Project/Program Managers to scope work, estimate effort/cost, manage risks and dependencies, and track metrics.
• Provide technical mentorship and coaching; elevate team capabilities via brown bag sessions, pairing, and review culture.
• Coordinate with global/offshore contributors; uphold documentation standards and traceability throughout the SDLC.
• Support RFI/RFP evaluations, vendor/technology selection, and proofs of concept for emerging technologies, including AI driven use cases.

Lead Software Engineer

Account Manager

• Provide superior strategic account management driven by robust planning and merchant knowledge – building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer
• Identify and develop new business opportunities with new customers that provide the best potential for future business growth. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
• Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships
• Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles
• Develop detailed business cases, including financial analysis/modeling, in support of merchant initiatives
• Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing

Director, Account Management

Manager

• Execute key components of the Workplace Experience Optimization roadmap, including developing and tracking organization KPIs.
• Lead data analysis and reporting efforts that inform space planning, utilization, and hybrid work policy adherence.
• Create and drive repeatable frameworks for programs and projects.
• Support governance, process standardization, and continuous improvement initiatives.
• Serve as a key operational partner to regional teams, ensuring alignment across the Workplace Experience team.
• Partner cross-functionally with others in P&C, Real Estate, Technology and Business partners to drive WX experiences.
• Support implementation of enterprise Location Strategy and Hybrid Work experiences.
• Develop project plans, timelines, and implementation resources for workplace programs.
• Coordinate cross-functional efforts to ensure successful rollout of workplace experience initiatives.