Sutter Health

Operations

• Effectively supervises and coordinates the overall management of activities of the pharmacy technicians/Medication Management Navigators including scheduling, training, coaching and counseling, and performance evaluations
• Organizes workflow and establishes priorities for pharmacy technicians/Medication Management Navigator
• Completes performance evaluations in a timely and efficient manner
• Develops and implements policies and procedures to ensure continuity of services provided by the pharmacy technicians/Medication Management Navigators
• Collaborates with others to coordinate services, streamline workflow, standardize procedures, and/or drive positive outcomes

Supervisor, Pharmacy Technician Operations

Program Manager

• Responsible for development and maintenance for Sutter Health enterprise facilities management (FM) finance program
• Leading the strategic design and implementation of the program
• Interface with related system office service lines, Facility & Property Services service lines, and affiliate facility teams
• Informing Executive Leadership for decision making regarding operations, costs and projecting future capital expenses
• Developing and maintaining FM operating budget reports
• Managing coding standards
• Overseeing capital planning and infrastructure reinvestment programs
• Providing support for expense management, utility finance, project management, department technology, vendor contracts, and finance-related training

Finance Program Manager, Facilities IV

Director

• Provides executive-level leadership and strategic direction for the comprehensive athletic training outreach program
• Overseeing the delivery of high-quality sports medicine services
• Support partner high schools, colleges, professional teams, club level sports and middle schools

Director, Sports Medicine and Athletic Training

Therapist

• Responsible for assessing, planning, organizing, and participating in rehabilitative programs
• Help build or restore vocational, homemaking, and daily living skills to persons with disabilities or developmental delays
• Gain confidence and cooperation from the patient, family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication
• Adhere to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care
• Provide clinical supervision of assistants and aides
• Serve as clinical instructor for assigned students

Occupational Therapist II, Rehabilitation

Account Manager

• Represent the company at local neighborhood meetings, town halls, and community forums to ensure open communication and understanding of local needs and concerns
• Build and nurture relationships with community leaders, residents, and local organizations to create a positive rapport and enhance the company’s presence in the community
• Actively listen to community concerns and provide feedback to ensure the company is responsive and addresses neighborhood issues effectively
• Identify opportunities to engage in community-driven initiatives, events, and partnerships that align with the company’s values, mission, and long-term objectives
• Work closely with internal teams to develop and execute community engagement strategies that support the company’s overall goals
• Serve as the primary point of contact for neighborhood-related inquiries and concerns, ensuring timely, respectful resolution of issues
• Coordinate and participate in community outreach programs, volunteer opportunities, and other company-sponsored events to strengthen our company’s relationship with the local community
• Track and report on neighborhood concerns, community engagement activities, and the effectiveness of our outreach efforts to ensure alignment with company objectives
• Develop and distribute communication materials, such as newsletters, social media posts, and flyers, to keep the community informed about the company’s initiatives, updates, and opportunities for involvement
• Monitor local issues, trends, and public sentiment to provide valuable insights to senior leadership on how the company can better serve the community and enhance its impact
• Collaborate closely with government affairs partners to ensure community relations efforts are aligned with policy and regulatory considerations.

Community Relations Manager

Manager

• Oversight of all Patient Access Services
• Collaborate with staff and leadership for standard processes
• Maintain monthly statistical reports for Patient Access
• Lead resource for EPIC changes
• Coordinate training compliance for Patient Access

Senior Registration Manager

Clinical Research

• Collects, compiles and presents clinical data for assigned area, ensuring accuracy, timeliness and accessibility of information.
• Maintains clinical and/or research databases for identified programs/ specialty clinics.
• Collects data used for multiple purposes, which may include process improvement activities and clinical effectiveness/research studies.
• May prepare information for patient/family education and/or participate in community outreach activities.

Clinical Research Coordinator II, Cancer Research

Customer Support

• Manages and provides operational leadership which includes one or more teams providing customer support services.
• Plans, organizes, and directs operations and resources to ensure effective and efficient delivery of customer support services consistent with applicable standards and regulations.
• Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, and applicable laws and regulations.
• Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes.
• Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies.
• Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
• Provides guidance and/or direct intervention in resolving challenging or complex situations.

Manager, Customer Support

• Works as part of the system leadership team to accelerate the measurable and continual progress in meeting the organization's quality objectives.
• Works collaboratively with system consultants, leaders, Chief Nursing Executives, Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety teams to set direction, and evaluation of clinical quality management programs.
• Responsible for overall management of activities and resources as related to planning, evaluating, organizing, staffing, directing and coordinating the work efforts of the department.
• Provides direction and ensures effective implementation of the Quality Improvement Program for acute services.
• Assimilates information to proactively develop quality activities aligned with strategies and values.
• Proactively builds strong teams and business relationships, both internally and externally.
• Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies.
• Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign.
• Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.

Director, Acute Quality & Patient Safety

• Manages all local HIM operations.
• Acts as first point of contact for administrative, medical staff, and local regulatory issues.
• Responsible to oversee the implementation of policies and procedures.
• Acts as liaison with local hospital administration.
• Oversees staff training, coaching, and support.
• Performs quality reviews and analysis to support internal controls, monitoring employee performance, and assisting with staff development retention and selection.

Area Manager, Health Information Management

• Provides occupational therapy services to assigned specialty patient populations
• Responsible for assessing, planning, organizing, and participating in rehabilitative programs
• Help build or restore vocational, homemaking, and daily living skills
• Demonstrates expert level competencies and skills
• Provides in-services, continuing education, training & competency resources
• Orients/trains/mentors assigned staff
• Contributes to performance improvement initiatives
• Provides student clinical experience
• Adheres to all local/state/federal regulations, codes, policies, and procedures

Occupational Therapy Clinical Specialist

• Oversee revenue cycle performance and strategy implementation
• Collaborate across multiple departments to ensure alignment and transparency
• Analyze data to identify opportunities for revenue optimization
• Develop corrective action plans and accountability structures
• Educate and support clinical leaders and revenue cycle teams

Director, Revenue Division

Supply Chain

• Oversee all supply chain functions across a designated market
• Coordinate with market senior leaders to solve strategic logistical challenges
• Attend routine market meetings to maximize compliance and accuracy
• Coach subordinate directors and managers on operations
• Assess workload and reassign supply chain responsibilities
• Establish a culture of confidence and cooperation across site-level leaders