Superlanet

Communications

• Remote position for Epic Change Management and Communication Lead in Texas healthcare context.
• Lead change enabler for Epic implementation; drive user adoption, minimize resistance, ensure seamless communication.
• Develop and execute change management and communication strategies aligned with organizational goals to support Epic implementation with minimal disruption.
• Design and implement change management strategies; collaborate with project managers and stakeholders for smooth transitions and on-time deliverables.
• Lead and coordinate user adoption with training staff and project team members.
• Develop change management and communication plans aligned with implementation phases and scope.
• Apply structured methodologies to drive change management activities; conduct impact analyses, assess readiness, identify stakeholders; provide input for training design and delivery; complete assessments and mitigation plans; integrate activities into project plans; evaluate end-user readiness.
• Develop and execute comprehensive communication strategy across channels (email, intranet, town halls); cascade messages with leadership and super users; create feedback loops; measure readiness and adapt plans.
• Support training initiatives by promoting schedules and reinforcing readiness expectations.
• Coordinate go-live and post-go-live communications, including updates and stabilization progress.
• Serve as trusted advisor on change management best practices.
• Provide ongoing support for upgrades, releases, and issue resolution per ITIL processes.

Epic Change Management and Communications Lead

Analyst

• Superlanet is seeking a HB/PB Claims Applications Analyst for a direct hire full time remote opportunity with a non-profit medical center in Southern California, with strong experience in Hospital Billing (HB) and Professional Billing (PB) claims and contracts
• This role plays a key part in ensuring accurate claims and contract load maintenance, supporting the organization’s financial systems, and contributing to upcoming build projects such as claim attachments
• Key Responsibilities Maintain and manage HB/PB claims and contract loads within the financial applications systems
• Collaborate with team members to troubleshoot and resolve claims-related issues
• Support upcoming projects including the build and implementation of claim attachment functionality
• Partner with financial, clinical, and IT teams to ensure system accuracy and efficiency
• Provide user support, documentation, and training as needed
• Opportunity to work in a collaborative, supportive environment with a 20-member Financial Applications team
• Exciting projects that impact the efficiency and quality of financial operations

Epic Change Management and Communications Lead

Epic HB/PB Claims Analyst