SuperDial

Technical Recruiter

• Own full-cycle recruiting for technical roles, including Backend, AI/ML, Voice AI, and Product Engineering
• Partner directly with founders and hiring managers to define role scope, hiring strategy, and ideal candidate profiles
• Build and execute proactive sourcing strategies to identify and engage high-caliber candidates
• Run structured, high-signal interview processes that prioritize talent density and speed
• Deliver an exceptional candidate experience from first touch through close
• Manage pipelines, track metrics, and continuously improve recruiting processes
• Act as a talent advisor, helping shape hiring decisions, compensation, and org design

Full-stack Engineer

• Own and lead development of core product features across the stack, with a back-end focus (~60%) and front-end contributions (~40%).
• Design and build scalable back-end systems in Python, including APIs, services, and data pipelines that support AI-driven functionality.
• Develop intuitive, high-performance front-end experiences using JavaScript/TypeScript and React.
• Architect systems with a focus on reliability, scalability, and maintainability.
• Partner closely with product, design, and leadership to translate ambiguous requirements into robust technical solutions.
• Define and implement best practices for back-end architecture, service design, and data modeling.
• Drive performance optimization across both back-end systems and front-end applications.
• Lead code reviews, technical design discussions, and architectural decision-making.

Senior Full Stack Engineer

Engineer

• Design and implement backend services and APIs using Python (FastAPI or similar)
• Work directly with customers to understand needs, gather feedback, and build solutions
• Integrate LLMs and AI agents into operational workflows
• Own system design decisions related to performance, reliability, and scale
• Lead technical projects from architecture through deployment
• Collaborate cross-functionally with Product, AI, and Ops teams
• Help shape engineering best practices, mentoring junior developers as we grow

Forward Deployed Engineer

People Operations

• Own day-to-day HR operations including HRIS, payroll, benefits, and compliance
• Manage onboarding and offboarding processes
• Maintain employee records, policies, and documentation
• Ensure compliance with federal, state, and local employment laws
• Support and reinforce company values through programs and day-to-day operations
• Serve as a resource for employees on HR-related topics
• Run employee engagement efforts and feedback cycles
• Partner with managers on team health, feedback, and employee relations
• Own and improve existing performance review processes
• Support goal-setting and ongoing feedback practices
• Assist with career development frameworks and internal mobility over time
• Partner with hiring managers and leadership on open roles
• Help drive sourcing, coordination, and candidate experience as needed
• Ensure a seamless transition from candidate to employee
• Improve onboarding to accelerate ramp and productivity

People Operations Manager

Vice President

• Own SuperDial’s product vision, roadmap, and execution end-to-end
• Work closely with the CEO, Engineering, Design, GTM, and customers
• Translate real-world healthcare and RCM workflows into scalable, high-impact product
• Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases
• Audit the current roadmap, backlog, and technical constraints
• Build deep relationships with Engineering, Design, Sales, and Customer Success
• Join customer calls to understand workflows and pain points
• Identify quick wins to improve velocity, usability, or reliability
• Own and refine the product roadmap tied to company OKRs and revenue goals
• Establish clear product discovery and delivery rhythms
• Improve prioritization and execution quality
• Drive consistent, high-quality product delivery across teams
• Partner with GTM on packaging, pricing, and enterprise readiness
• Deepen healthcare and RCM domain expertise
• Improve onboarding, retention, and expansion through product-led improvements
• Build and lead a high-performing product organization; institutionalize strong product judgment, speed, and ownership
• Ship meaningful platform and AI-driven capabilities

Technical Recruiter

Senior Full Stack Engineer

Forward Deployed Engineer

People Operations Manager

Vice President, Product