SuperDial

Vice President

• Own SuperDial’s product vision, roadmap, and execution end-to-end
• Work closely with the CEO, Engineering, Design, GTM, and customers
• Translate real-world healthcare and RCM workflows into scalable, high-impact product
• Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases
• Audit the current roadmap, backlog, and technical constraints
• Build deep relationships with Engineering, Design, Sales, and Customer Success
• Join customer calls to understand workflows and pain points
• Identify quick wins to improve velocity, usability, or reliability
• Own and refine the product roadmap tied to company OKRs and revenue goals
• Establish clear product discovery and delivery rhythms
• Improve prioritization and execution quality
• Drive consistent, high-quality product delivery across teams
• Partner with GTM on packaging, pricing, and enterprise readiness
• Deepen healthcare and RCM domain expertise
• Improve onboarding, retention, and expansion through product-led improvements
• Build and lead a high-performing product organization; institutionalize strong product judgment, speed, and ownership
• Ship meaningful platform and AI-driven capabilities

Vice President, Product

Product Manager

• Own Tracer end-to-end (internal tooling + systems)
• Own the roadmap and execution for Tracer as an internal platform
• Define Tracer’s success metrics: trace coverage, evaluation throughput, quality signals, reliability improvements, and time-to-debug
• Ensure Tracer supports fast iteration cycles while protecting customer experience and production stability
• Build systems that make prompt changes measurable, testable, and easy to roll out safely
• Support workflows for customer-specific prompt logic and controlled deployments
• Partner with engineering and customer teams to ensure prompt/tooling updates can be made quickly without distracting senior leadership
• Create consistent QA processes and evaluation workflows (human review, automated evals, regressions, guardrails)
• Standardize debugging workflows for failures and production incidents
• Establish quality benchmarks that align with customer expectations and core product performance
• Partner with engineering to ship tooling improvements quickly
• Write scripts, prototypes, or small internal tools to accelerate iteration
• Work closely with engineers on tracing infrastructure, analytics, dashboards, and experimentation systems
• Partner with Product, Engineering, Ops, CS, and Sales to ensure Tracer drives real business outcomes
• Translate feedback from customer-facing teams into tooling enhancements
• Own internal stakeholder alignment and adoption for Tracer workflows

Senior Product Manager

AI Engineer

• Design, iterate, and optimize prompts that drive LLM behavior in production settings—spanning classification, summarization, structured extraction, and workflow automation.
• Collaborate with engineers, product managers, and customers to translate domain problems (e.g. prior auth, claim appeals, denials) into robust LLM-powered solutions.
• Build and maintain internal tooling for prompt versioning, testing, and performance evaluation (accuracy, latency, cost).
• Fine-tune and evaluate models where needed using structured feedback and real-world data.
• Analyze edge cases and failure modes; design prompt strategies to improve resilience and alignment with business logic.
• Stay current on the LLM ecosystem and incorporate best practices into our architecture.

Vice President, Product

Senior Product Manager

Applied AI Engineer