Lead Product Manager, AI Agents

SuperDial

Lead Product Manager focusing on AI agents that enhance healthcare revenue cycle operations. Collaborating with cross-functional teams to drive reliable and scalable product improvements.

Posted 7/1/2026full-timeBurlingame • California • 🇺🇸 United StatesSenior💰 $200,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Own a core AI agent product area focused on improving agent reliability, workflow completion, customer value, and scalability
Define product strategy, priorities, success metrics, and roadmap tradeoffs in partnership with Product, Engineering, Operations, and customer-facing teams
Develop a deep understanding of healthcare revenue cycle workflows and translate customer needs into clear product requirements
Use product data, operational insights, customer feedback, and production behavior to diagnose issues, identify opportunities, and guide prioritization
Partner closely with Engineering to scope, build, QA, launch, and iterate on product improvements
Test and validate new AI agent capabilities with customers and internal teams using pilots, production data, and feedback loops
Define how SuperDial measures agent quality, workflow completion, reliability, escalation, customer value, and operational efficiency
Support go-to-market and customer-facing teams with clear product guidance
Build repeatable product patterns, playbooks, and operating systems

Requirements

What you’ll need

6+ years of relevant experience
4+ years in product management or a product-adjacent ownership role within a B2B software environment
Experience working on AI, automation, data-heavy, workflow, healthcare, revenue cycle, or technically complex software products
Strong interest in applied AI
Ability to quickly understand healthcare revenue cycle workflows
Strong technical fluency
Customer-facing experience
Strong product execution instincts
Comfort operating in an early-stage, high-growth environment

Benefits

Comp & perks

SuperDial offers full benefits, including medical, dental, and vision coverage
401(k) plan

ATS Keywords

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Hard Skills & Tools

Product StrategyWorkflow CompletionOperational EfficiencyTechnical FluencyProduct Roadmap DevelopmentAI Capabilities TestingData AnalysisQuality AssuranceB2B Software ExperienceAutomation

Soft Skills

CollaborationCustomer EngagementAdaptabilityExecution Instincts