Stryker

Associate

• Responsible for the on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and other ancillary equipment (room cameras, video monitors, video signals, etc.).
• Partner with internal teams including sales, project engineering, project management, field service and external teams including electricians, plumbers, general contractors and perioperative hospital staff.
• This role requires 100% overnight travel, Monday - Friday.
• Confirms site readiness of pre-installation requirements and infrastructure and performs detailed product inventory of installable equipment.
• Communicates issues to internal project team and follows up for resolution.
• Responsible for the installation of all surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras, video monitors, etc.) in accordance with quality and safety standards as well as state, industry, and international standards.
• Programs, tests, and inspects all video integration sources according to design specifications and in accordance with quality and safety standards.
• Performs all functional and quality checks of installable equipment and documents appropriately prior to project sign-off.
• Documents & maintains accurate records of equipment installation and associated activities.
• Completes daily update reports and other administrative responsibilities in a timely and accurate manner.
• Provides project updates to relevant stakeholders.
• Coordinates with Quality to ensure compliance with regulatory and operational requirements.
• Able to interpret, understand, and install equipment according to complex wire diagrams and CAD drawings.
• Able to understand infrastructure, electrical, and network requirements of installable equipment.
• Able to learn and understand basic Internet Protocol (IP) and computer networking requirements as related to Stryker integration products.
• Trained in identical installation and integration practices at different locations in order to ensure consistency and serviceability.
• Coordinates and books travel arrangements for self, based on job location and in accordance with company guidance.
• Manages daily schedule to ensure timely arrival and completion of all Installation activities.
• Maintains project stakeholder relationships, communicates progress updates, and provides basic operational training to customers as needed.
• Manages and maintains inventory of assigned tools and equipment.
• Maintains accurate records of installation tasks
• Responds to internal and external customers inquiries and request for service.
• Communicates with customers regarding the status of their project and provides clear and timely updates on project progress.
• Effectively builds relationships with internal and external business partners to provide outstanding customer service experience.
• Communicates lessons learned and provides feedback to cross-functional partners to improve business processes.
• Adheres to all safety policies and standards as dictated by customer facilities and by Stryker.
• Completes training to ensure proper PPE is utilized during execution of job responsibilities.
• Advocates the importance of safe work practices.
• Maintains accurate and up to date product, quality and process standards through Stryker’s Learning Management System.

Associate Installation Technician

Sales

• Oversee sales activity and productivity standards, territory management, schedules, and time management for the sales team.
• Recruit, hire, train, and develop sales professionals.
• Conduct quarterly sales training sessions and individual performance reviews.
• Review and analyze sales data and commission reports.
• Manage the target pipeline lists and ensure alignment with sales goals.
• Establish monthly meetings with the Area VP Sales to discuss regional goals and status.
• Foster a healthy competitive team environment and be involved in top Target Accounts and competitive situations.
• Be accessible to provide daily troubleshooting and strategic discussions with sales team members.

Regional Sales Manager – Neurovascular

Manager

• Strategically plan, direct and coordinate the selling activities of sales representatives
• Interview, hire, train and develop top level talent
• Develop plans in accordance with the Director of Sales to maximize sales opportunities

Regional Manager – Craniomaxillofacial

Marketing

• Analyze market data, sales performance, and business indicators to support strategic decisions for the LatAm Marketing team.
• Develop analyses in Microsoft Excel using regional datasets, including financial information and foreign currencies such as the Chilean peso.
• Support the planning and execution of product launches, helping adapt global strategies to Latin American markets.
• Prepare reports, presentations, and executive materials to support regional meetings and decision-making.
• Manage and maintain content on the Highspot platform, ensuring organization, quality, and availability of marketing materials.
• Collaborate with Global Marketing, Planning, Regulatory, and Quality teams to support projects, portfolio management, and product launches.
• Coordinate project administrative activities, including scheduling meetings, tracking action plans, and updating documentation.
• Identify trends and opportunities through data analysis, contributing to continuous improvement of processes and results.

LatAm Marketing Intern – Instruments

• Gather and collate competitive information to drive insights.
• Anticipate customer and patient needs to create a superior value proposition.
• Leverage key opinion leaders to obtain insights.
• Optimize the value proposition by understanding customers.
• Utilize market research and third-party data to identify key industry trends.
• Combines historical and current data to optimize market research.
• Predict sales trends and research key forecasting factors.
• Collaborate cross-departmentally to lead the new product development (NPD) process.
• Build financial business case model to support NDP funding and ROI.
• Deliver business objectives, marketing objectives, and lead the discovery process for pre-commercialization plans.
• Maximize NPD and launch planning by leveraging core competencies and strategic assets.
• Partner with Clinical Affairs to propose research objectives for evidence generation (Clinical studies, research papers, etc.).
• Authors key strategy documents: strategic plan, annual marketing plan, product launch plans, etc.
• Translate the marketing plan to specific marketing activities to carry out the plan.
• Understand the costs of acquiring new customers vs. retaining current customers.
• Target customers based on total market potential and opportunity.
• Evaluate potential sources of new volume and financial trade-offs within and outside current customer segments.
• Collaborate with downstream marketing for execution of product lifecycle management (PLCM) plan as it relates to the overall business and launch strategy.
• Develop and communicate a value proposition.
• Work with regions and downstream marketing to create a pricing strategy consistent with the Marketing Strategy and positioning.
• Define performance criteria used for evaluating business trends and activities.
• Adhere to organizational protocols, practices and procedures for gathering competitive information.
• Hold self and others accountable to deliver high quality results with passion, energy, and drive to meet business priorities.

Portfolio Manager

Customer Support

• Provide phone and email support for inquiries from sales and healthcare professionals
• Answer incoming requests through a multichannel system
• Consistently maintain all record-keeping as appropriate
• Understand, interpret, and explain detailed information of processes and procedures
• Participate in continuous improvement activities/projects
• Provide support beyond standard hours as needed

Customer Service Representative

Account Executive

• Strategically promote and sell Stryker NS products to meet our customers’ needs
• Conduct product evaluations in OR and office settings
• Persuasively demonstrate the value of our products
• Systematically track your territory progress
• Proactively communicate your wins with your Regional Manager
• Solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products
• Provide excellent service and assist a customer whenever the need arises

Sales Representative – Neurosurgical

Digital Marketing

• Leading and optimizing digital marketing efforts across the Peripheral Vascular Division
• Overseeing digital marketing activities and strategies to expand brand awareness
• Driving additional site/channel traffic and enhancing search engine visibility
• Engaging site visitors in new and creative ways
• Shortening the sales cycle and fostering cross-functional collaboration
• Driving awareness and site traffic to stimulate interest in offerings
• Leading paid media efforts for the PV Division, including social media campaigns, SEM, SEO
• Developing an effective KPI strategy and using analytics for decision making
• Collaborating with Marketing Communications to refine content strategies
• Optimizing Stryker.com website content to improve search engine rankings
• Serving as the subject matter expert for digital marketing
• Assessing incoming marketing technologies and providing strategic recommendations
• Managing the scheduling and posting of content across social media channels
• Advocating for business needs and ensuring successful project execution

Digital Marketing Manager

• The Customer Service Representative delivers exceptional service with honesty, integrity, and responsiveness while serving as a resource to team members and business partners.
• This entry-level role supports customers and sales representatives through effective communication, accurate data entry, and daily operational support.
• Provide phone and email support for inquiries from sales, internal partners, and customers in alignment with department goals of efficiency, quality, and customer satisfaction.
• Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification, tracking and processing return orders.
• Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure high quality for all orders.
• Understand, interpret, and explain detailed information of processes and procedures.
• Demonstrate flexibility in responding to new and rapidly changing situations and environment.
• Demonstrate an understanding of how decisions impact internal partners, customers, and sales representatives.
• Provide support beyond standard hours (including month/quarter/year ends, weekends, and holidays), as needed.
• Process shipping complaints and enter issues into the complaint system.
• Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.

• Actively support the development and expansion of our market position in the Upper Extremities segment
• Provide clinical support and application expertise with a focus on training and advising physicians
• Provide direct assistance during surgical procedures and plan and conduct workshops and training sessions
• Ensure consistently high service and care quality for our customers

Clinical Support Specialist – Upper Extremities, Shoulder & Elbow

• Co-Travel mit erfahrenen Außendienstmitarbeitenden sowie Übernahme erster Vertriebsaktivitäten unter Anleitung für den Produktbereich Endoskopie/Visualisierung.
• Teilnahme an OPs in Kliniken und Vorbereitung sowie Betreuung von Demostellungen.
• Unterstützung bei Produkttrainings für medizinisches Fachpersonal in Kliniken und Krankenhäusern.
• Teilnahme an Verhandlungen mit Ärzten, Kliniken, Verwaltungen und Einkaufsabteilungen.
• Marktrecherchen und Analysen im Rahmen unserer Ziele und Business-Strategien.
• Erfassen und Bearbeiten von Ausschreibungen nach Absprache mit Deinem Mentor*in, der Vertriebsleitung sowie dem Key Account Management.
• Vorbereitung und Betreuung von Marketingaktivitäten, wie z.B. Kongressen, Ausstellungen und Messen.

Sales Trainee – Endoskopie, Visualisierung

Clinical Specialist

• Deliver pre-sale and post-sale product education to clinical stakeholders, ensuring effective adoption and utilisation of Smart Care solutions
• Support sales teams by developing and executing clinical sales strategies aligned to regional account goals and performance targets
• Identify clinical workflow challenges within customer environments and recommend evidence-based solutions to improve outcomes and efficiency
• Collaborate with medical education, sales enablement, and marketing teams to deliver structured training programs and optimise tool usage
• Analyse clinical and market trends across the territory and report actionable insights to internal teams to inform strategy
• Develop and track key performance metrics to evaluate Clinical Enablement Team effectiveness and customer impact
• Monitor account performance data and execute improvement strategies aligned with defined KPIs and business objectives
• Provide consistent, high-quality customer support across the territory, ensuring strong relationships and retention

Clinical Specialist, Smart Care UK

• Lead the team responsible for the portfolio strategy
• Responsible for the annual marketing plan: its creation and execution
• Challenge team to employ appropriate segmentation, targeting and positioning methods
• Identify opportunities to modify pricing strategy based on market conditions and product lifecycle
• Understand P&L
• Develop key relationships with industry/market thought leaders, organizations, and institutions, in collaboration with other marketing leaders
• Establish metrics to determine if marketing objectives have been effective in driving customer engagement
• Identify and implement breakthrough solutions across cross-functional teams, demonstrating business influence
• Lead a team of professionals: develop employees, which includes hiring, communicating company policies, coaching, developing and counseling, administering performance appraisals, and enforcing company policies through appropriate disciplinary measures
• Responsible and accountable for actions promoting an environment that fosters personal growth and development

Senior Manager, Downstream Marketing – Interventional Spine

• As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs.
• You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals.
• You live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted.
• A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating/emergency room consultations.
• You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need arises.
• Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons.
• They trust you to provide advice and training on products and tools used to save lives.
• As a Trauma Sales Representative who does what is necessary and live out your mission to change lives by selling Stryker products that are making healthcare better.

Trauma Sales Representative

• As an ENT Sales Representative, you strategically promote and sell Stryker ENT products to meet our customers’ needs.
• You confidently conduct product evaluations in Operating Room and office settings, persuasively demonstrating the value of our products.
• Systematically tracking your territory progress, you proactively communicate your findings with your Regional Manager and push yourself to exceed each goal.
• When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products.
• You take great pride in meticulously managing and maintaining your sample inventory of products and are prepared to assist a customer whenever the need arises.
• As an ENT Sales Representative you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.

Associate Installation Technician

Regional Sales Manager – Neurovascular

Regional Manager – Craniomaxillofacial

LatAm Marketing Intern – Instruments

Portfolio Manager

Customer Service Representative

Sales Representative – Neurosurgical

Digital Marketing Manager

Customer Service Representative

Clinical Support Specialist – Upper Extremities, Shoulder & Elbow

Sales Trainee – Endoskopie, Visualisierung

Clinical Specialist, Smart Care UK

Senior Manager, Downstream Marketing – Interventional Spine

Trauma Sales Representative

Sales Representative – ENT