Stefanini Brasil

Software Engineer

• Maintain and enhance existing automations and develop new automated solutions using VBA.
• Fix defects, optimize performance, and refactor code when necessary.
• Ensure operational stability and reduce recurring incidents.
• Implement automations using Selenium WebDriver with the Microsoft Edge browser.
• Develop integrations with Microsoft Outlook for automated email sending.
• Create, maintain, and improve Excel Macros.
• Implement robust error and exception handling (e.g., download failures, invalid email addresses, connection loss, data inconsistencies).
• Keep clear and up-to-date technical documentation for developed solutions.
• Work in an Agile environment, actively participating in ceremonies and iterative deliveries.
• Propose architectural and technical improvements to existing automations.
• Support the adoption of new tools and technologies when applicable.
• Serve as a technical reference for less-experienced team members.
• Collaborate with business areas to understand requirements.

Senior VBA Developer

Security Analyst

• Avaliação de Arquitetura: Analisar e revisar arquiteturas de soluções OT, garantindo aderência às boas práticas de segurança cibernética.
• Segurança de Equipamentos OT: Realizar avaliações de segurança em equipamentos como IEDs, PLCs, AMIs e dispositivos de campo.
• Controles Cibernéticos: Desenvolver e implementar controles de segurança em ambientes OT, alinhados às normas e regulamentações vigentes.
• Gestão de Vulnerabilidades: Identificar, classificar e gerenciar vulnerabilidades, garantindo ações corretivas em tempo hábil.
• Monitoramento e Ferramentas: Configurar e operar ferramentas de IDS, antivírus e firewalls específicas para OT.
• Análise e Troubleshooting: Realizar análise de pacotes e redes OT, solucionando problemas de desempenho e segurança.
• KPIs e OKRs: Definir e acompanhar indicadores de desempenho e objetivos de segurança cibernética.

Analista de Segurança Sr, OT

• Develop and implement new features in our systems using Java and its core technologies.

Mid-Level Developer Analyst (Pleno)

• Act as a functional specialist in the SAP SD module, ensuring adherence to best practices
• Gather requirements from users and business areas
• Prepare functional specifications and conduct impact analyses
• Execute and/or validate customizations (configurations) in SAP SD
• Handle and resolve medium-complexity incidents and requests with autonomy
• Actively participate in implementation, improvement and rollout projects
• Lead and support unit, integration and UAT testing
• Assess the impact of changes in the SD module and integrations with other modules
• Interact directly with business users with a consultative approach
• Ensure SLAs, deadlines and delivery quality are met
• Document solutions and processes in a structured manner
• Work cross-functionally on projects, AMS and operations according to priorities
• Support critical moments such as go-lives, period-end closings and major incidents

SAP SD Consultant

• Buscar um(a) Analista Funcional SAP SD Pleno para atuar com foco em projetos, AMS e demandas operacionais
• Garantir estabilidade, qualidade e aderência dos processos de Vendas e Distribuição no SAP
• Atuar como especialista funcional no módulo SAP SD, assegurando aderência às melhores práticas
• Realizar levantamento de requisitos junto aos usuários e áreas de negócio
• Elaborar especificações funcionais e conduzir análises de impacto
• Executar e/ou validar customizações (configurações) em SAP SD
• Atender e resolver incidentes e requisições de média complexidade
• Participar ativamente de projetos de implementação, melhorias e rollouts
• Apoiar testes unitários, integrados e UAT
• Interagir diretamente com usuários do negócio, com postura consultiva

Public Relations

• Reading and interpreting extensive RFPs and tender documents;
• Technical analysis and identification of contractual risks;
• Structuring high-value technical and commercial proposals;
• Strategic pricing for large-scale contracts;
• Gathering and understanding technical requirements from clients, with a focus on application development and support;
• Participation in RFPs and public bidding processes;
• Interfacing with stakeholders at multiple hierarchical levels;
• Designing and pricing high-value technology solutions for public sector contracts;
• Designing and presenting application-focused technology solutions;
• Presenting solutions to internal and external clients;
• Negotiating with external vendors to obtain quotes for components of the proposed solution;

Pre-Sales, Application Architect - GOV

• Autonomy and Delivery: Work independently on medium-complexity tasks, ensuring quality with minimal supervision.
• Development Cycle: Lead requirements gathering, prepare detailed functional specifications, and manage test cycles (unit and integration).
• Customizing: Perform full FI module customizing, ensuring adherence to SAP best practices.
• Integrated View: Assess impact of changes and actively work on integrations with other modules (MM, SD, CO).
• Consultative Approach: Interact with business users strategically, proposing solutions that optimize financial and tax processes.
• Multifunctionality: Move fluidly between Project, AMS, and Operations demands, adapting to business priorities.
• Mentoring: Provide occasional guidance and direction to more junior team members.

SAP FI Functional Consultant, Mid-level

Analyst

• Design, develop and maintain interactive reports, dashboards, and scorecards in Power BI, using DAX, Power Query, and SQL to deliver accurate, business-relevant analyses.
• Use Power Automate to create flows that automate manual tasks, such as automatic email alerts, data entry, and approval processes, improving operational efficiency.
• Connect to multiple data sources (SQL, SharePoint, Excel, APIs, Azure), build robust data models and implement row-level security (RLS), ensuring data integrity and confidentiality.
• Monitor and optimize Power BI reports to ensure performance and scalability, identifying continuous improvement opportunities in the BI environment.
• Work directly with business users to gather requirements, document processes and provide training on developed solutions, fostering a data-driven culture across the organization.

Senior Power BI Analyst

Support Engineer

• Diagnose and resolve issues related to hardware, software, network, and peripherals.
• Install and configure operating systems, applications, and devices.
• Assist in monitoring and performing preventive maintenance on equipment.
• Escalate complex incidents to higher support levels and follow up until resolution.
• Prepare service reports and document procedures for the knowledge base.

Level 2 Support Analyst

• Atuar em simulações de ataques como Consultor Pleno (Red Team).
• Realizar PenTests em aplicações web, mobile, ambientes em nuvem, Active Directory e IoT/OT.
• Conduzir campanhas de engenharia social alinhadas ao MITRE ATT&CK.
• Elaborar relatórios técnicos e executivos conectando riscos técnicos ao impacto no negócio.
• Apoiar na definição de planos de mitigação e colaborar em iniciativas de Purple Teaming.

Analista de Segurança – Pleno

Customer Support

• Support mapping of existing journeys in the Zendesk platform, identify improvement opportunities, contributing to an increasingly customer-centric culture.
• Map and analyze customer and broker journeys, identifying improvement opportunities for insurance products and services on the Zendesk platform.
• Monitor metrics including NPS, CSAT, CES; maintain a strategic view of data and translate it into continuous improvement actions.
• Track customer experience metrics with a focus on retention, loyalty, and customer delight.

Customer Experience Analyst, Junior

Backend Engineer

• You will be responsible for:
• Developing and maintaining .NET REST APIs with a focus on quality, scalability and performance.
• Designing modern, sustainable backend solutions.
• Applying architectural best practices and design patterns.
• Working with Docker and supporting the evolution of the technical environment.
• Implementing logging, metrics and monitoring to ensure observability.
• Working with relational and NoSQL databases.
• Actively participating in code reviews and continuous code improvement.
• Contributing to a multidisciplinary team in building consistent, product-oriented solutions.

Senior Backend Developer – .NET, REST APIs

Sales Engineer

• Projete e implemente arquiteturas que atendam às necessidades de negócios, garantindo eficiência, escalabilidade e alta disponibilidade em nossos sistemas.
• Projetar e sustentar ecossistemas baseados em microserviços e micro-frontends, garantindo baixo acoplamento e alta coesão.
• Implementar padrões de BFF (Backend for Frontend) para otimizar o consumo de dados por diferentes interfaces.
• Utilizar ACL (Anti-Corruption Layer) para isolar o novo core técnico de sistemas legados.
• Orquestrar e definir soluções em ambientes AWS e Azure, selecionando os serviços mais adequados para cada desafio de negócio.
• Desenhar sistemas resilientes e assíncronos utilizando brokers de mensagens como SQS, SNS, Kafka ou RabbitMQ.
• Definir a estratégia entre bancos relacionais e NoSQL (RDS, Aurora, DynamoDB/CosmosDB).
• Implementar capacidades de busca avançada com Elasticsearch.
• Garantir a escalabilidade da plataforma através de camadas de cache aplicacional e distribuído (Redis).

Arquiteto de Soluções – Software

• Responsible for handling tickets and providing first-level support to users, ensuring prompt resolution of incidents and service requests.
• Will register, triage, monitor and escalate tickets, providing remote support in Portuguese and Spanish.

Bilingual Service Desk Analyst – Fluent Spanish

• Receive and log all user requests through the ticket management system.
• Categorize and prioritize tickets according to the client's defined rules and SLAs.
• Inform the user when a request is outside the contracted scope.
• Provide support and resolve tickets via phone and/or remote access.
• Offer support and clarify questions related to infrastructure and system usage.
• Work on incident resolution such as:
• Unauthorized access issues
• Viruses and security
• Software reinstallation
• Log and route tickets related to:
• Hardware
• Software
• Infrastructure issues
• Service requests
• Requests requiring on-site support
• Data recovery
• Resolve eligible tickets on first contact (FCR – First Call Resolution).
• Create and escalate incident tickets for critical issues as needed.

Senior VBA Developer

Analista de Segurança Sr, OT

Mid-Level Developer Analyst (Pleno)

SAP SD Consultant

SAP SD Consultant

Pre-Sales, Application Architect - GOV

SAP FI Functional Consultant, Mid-level

Senior Power BI Analyst

Level 2 Support Analyst

Analista de Segurança – Pleno

Customer Experience Analyst, Junior

Senior Backend Developer – .NET, REST APIs

Arquiteto de Soluções – Software

Bilingual Service Desk Analyst – Fluent Spanish

Senior Technical Support Analyst, Libras