Stanley Black & Decker, Inc.

Field Engineer

• Make field service calls both local and out of state with little advance notice
• Provide integration support including teaching, adjustment, calibration, and diagnosing issues
• Commission systems at customer location
• Attend all kick-off meetings asked by customers
• Complete the final buy-off and document any open issues related to cell equipment
• Assure equipment operates at maximum target reliability levels
• Diagnose and repair equipment using test equipment
• Record service reports and update plant inventory using SalesForce.com
• Maintain plant information database and log all open issues
• Assist customers in identifying and ordering spare parts

Field Service Technician

Brand Manager

• Prioritizes projects to ensure execution with excellence and focus on the most important business deliverables
• Helps address issues and obstacles across teams to enable project completion and proactively escalates issues to the Marketing Director
• Oversees brand building and aligns recommendations with the leadership team
• Oversees brand budgets to ensure spending is in line with plan
• Influences Product and Channel teams to ensure adherence to brand standards
• Writes clear and concise creative briefs, with actionable and specific communication strategies for brands
• Analyzes and interprets data to identify and effectively communicate key insights and business opportunities
• Develops new ideas to bring the right Customer Experience to life

Group Brand Manager

Product Manager

• Define and implement strategies for brand website development and enhancement in partnership with brand, marketing, and business teams
• Lead website projects from initial conception through launch, working closely with project managers, shared services, and external vendors to ensure alignment and successful delivery
• Drive and coordinate the entire product development life cycle—including ideation, planning, design, development, testing, approvals, launch, and ongoing maintenance—ensuring each phase meets quality and business objectives
• Act as a technology advisor and thought leader, championing innovative technical solutions that drive business results
• Influence the corporate platform architecture, technology strategy, and roadmap
• Maintain high visibility within the business, representing IT in strategic meetings and forums
• Assist business units in improving process and system solutions to meet both tactical and strategic needs
• Ensure consistent project progress through effective communication, risk management, and escalation handling
• Evaluate project objectives and analyze new business initiatives to support decision-making
• Drive change and accountability across business and IT teams, enabling digital transformation
• Manage multiple projects and priorities in a dynamic, fast-paced environment

Product Owner – Websites

• Report to the Manager, Global Tax Reporting, and focus on the Company’s financial reporting obligations and various project initiatives in accordance with ASC 740
• Assist with the quarterly and annual global tax reporting process in accordance with ASC 740, including current and deferred tax calculations, tax attributes, valuation allowances, uncertain tax positions, tax account reconciliation, SOX documentation, and financial statement presentation/disclosure in Forms 10Q and 10K
• Assist with trend analysis and forecasting of the global effective tax rate
• Collaborate with other members of the Stanley Black & Decker organization to achieve greater levels of effectiveness and engagement
• Proactively identify opportunities for improvement and automation in the tax accounting process
• Work with internal and external auditors on interim and annual audits
• Research and analyze the tax impact of new accounting pronouncements and tax legislative developments

Senior Analyst, Global Tax Reporting

Director

• Partner with the Chief Impact and Inclusion Officer to implement the company’s inclusion and culture strategy, ensuring alignment with business objectives and long-term vision.
• Stay informed on relevant trends and best practices to inform program and policy development.
• Design and execute scalable programs and policies that advance inclusion across the organization.
• Develop and maintain an ongoing curriculum to elevate HR business partner and generalist knowledge and skills, enabling them to operationalize inclusion in their roles to drive business performance.
• Assess organizational learning and change opportunities; deliver initiatives that build people leader capabilities to foster inclusive teams, support innovation and drive results.
• Serve as a subject matter expert and advisor to HR and business leaders on inclusion, culture and related topics.
• Track and report on key metrics to measure program effectiveness and progress toward inclusion and culture goals; communicate results and insights to stakeholders.
• Cultivate partnerships with internal stakeholders to amplify the company’s inclusion and culture efforts.

Director, Impact & Inclusion

Account Executive

• Sell, promote, demonstrate, teach, and service/repair the process of stud welding including Nelson studs, accessories, and stud welding equipment.
• Maintain existing customers base while also growing customer base to new levels.
• Be responsible for customers and prospects in the Construction, Industrial, and Specialty (shipbuilding) markets.
• Spend time in the field doing demonstration, training, and support but also spend time in the office doing quotes and following up with prospects.
• Function as a technical adviser for equipment sales and setup, field training, process improvement, and equipment repair and maintenance.
• Understand the product, service, and equipment so that you can provide technical information and answer questions and requests from customers and engineers.
• Establish and service new accounts identifying potential customers; planning and organizing sales calls.
• Gain new customers by explaining and demonstrating the cost savings of the stud welding process.
• Enter orders, track orders, look at inventory with the support of a seasoned Inside Sales/Customer Service team.
• General travel throughout the Florida territory is required.

Field Sales Representative

Procurement

• Develop and execute strategies for sourcing, onboarding, and managing MSPs to support IT operations and business objectives
• Lead contract negotiations, renewals, and compliance reviews for all IT service agreements
• Provide training and guidance to IT Capability leaders and Service Owners to ensure effective implementation of strategies
• Collaborate with internal stakeholders to assess business needs, define requirements, and ensure MSP solutions are fit-for-purpose
• Drive innovation and efficiency by evaluating new technologies and service models in partnership with IT Capability leaders and Service Owners
• Monitor technology outsourcing trends, vendor market shifts, and emerging solutions
• Recommend vendors and innovative approaches to support business goals
• Report regularly to executive leadership on MSP performance, risks, and opportunities
• Establish, nurture, and manage relationships with key technology vendors and service providers
• Lead high value negotiations and oversee contract management to secure favorable terms and high-quality delivery
• Oversee the selection, relationship management, contract negotiation and management, performance monitoring, and compliance of Managed Service Providers
• Define and track vendor performance metrics, service level agreements (SLAs), and key performance indicators (KPIs)
• Identify, assess, and mitigate risks related to vendor engagements
• Ensure compliance with company policies, regulatory requirements, and cybersecurity standards
• Partner with Finance to manage budgets, forecasts and cost optimization initiatives related to outsourced IT services

Senior Director, IT Vendor Management

Chief Marketing Officer

• Guide the strategic vision and direction of marketing initiatives
• Develop and execute go to market strategies that support the growth goals of DEWALT
• Ensure strategies are grounded in user value creation and market needs
• Prioritize cross-product and cross-functional marketing initiatives for maximum impact
• Consult with product and business leaders on key marketing initiatives
• Collaborate with cross-functional leaders for marketing effectiveness
• Prepare and deliver strategic marketing plans and regular updates to SBD leadership
• Manage go-to-market team responsible for content, campaigns and events
• Lead quarterly planning sessions to align team objectives with annual goals
• Track and report on key performance indicators
• Oversee planning and execution of trade shows and events
• Plan and maintain budget and track spending against that budget
• Identify and cultivate strategic partnerships that advance marketing and business objectives

Senior Director, Marketing – Strategic Partnerships

Business Development Rep

• New Product Commercialization
• Plan and oversee new product launches across SBDs multiple strategic business units
• Lead and execute comprehensive segment specific marketing/development plan
• Develop demand and sales of products by investigating and resolving customer problems
• Responsible for educating and communicating to the salesforce on new product
• Develop marketing vision, strategies, and tactics.

Business Development Manager

Affiliate Manager

• Enhance Financial Performance: Propose process improvements and automations for efficiency; ensure compliance with all procedures.
• Business Partnership: Collaborate with sales teams to address customer issues; master product knowledge.
• Order Management: Process and manage orders from receipt to delivery; address issues promptly and inform management of significant deviations.
• Customer Relations: Respond to customer queries and resolve disputes related to deliveries, returns, and pricing.
• Effective Management: Analyse KPIs with the team leader; ensure team training during absences.
• Team Development: Share skills and knowledge to foster continuous improvement and team spirit.

Business Care Partner

Customer Support

• Answers on average 80 inbound calls per day
• Utilizes internal systems such as AS400 / Web / Salesforce to provide service to callers
• Takes product orders, looks up product information, researches charges and credits to customer accounts
• Offers products as an addition to our customer’s orders while on the phone as a part of normal phone interaction
• Handles complaint resolution competently by demonstrating the ability to openly listen, asking questions to clarify requests, relating empathetically and responding in a professional way
• Quickly interprets customer, product, and shipment information
• Demonstrates strong customer service skills while on the phone
• Responsible to continuously improving personal skill sets by gaining knowledge of internal systems and by completing e-learning courses
• Represents Mac Tools in a professional and courteous manner through quality phone conversation and written correspondence

Distributor Services Support Specialist

• Develop and execute a comprehensive strategic plan for the outdoor woodcutting battery product portfolio (Chainsaws & Pole Saws)
• Conduct end user research to identify market opportunities and drive decision making for projects in development
• Maintain a product roadmap and corresponding business cases focused on profitably meeting the needs of the end customer
• Manage and lead the phase gate process for new product development, ensuring all tasks are completed and the project stays on pace
• Understand the trends in the outdoor battery power equipment industry and related industries and develop a deep understanding of the end user to incorporate these insights into successful new product launches
• Provide product training to internal and external stakeholders
• Partner with cross-functional teams including brand and category management to ensure products meet customer and business needs

Outside Sales

• Provide expert product support and deliver impactful training
• Promote innovative products to end users, dealers, and industry stakeholders
• Solve technical challenges and work with sales to turn leads into loyal customers
• Conduct joint activities and lead product demonstrations at dealer events
• Deliver tailored sessions on product use, safety, and certifications for optimal results
• Build strong customer relationships, offering ongoing support and gathering insights for product improvement

Field Sales Specialist

Manager

• Support Kinaxis Maestro implementation through requirement gathering, design, testing, training, and go live
• Act as a Supply Planning subject matter expert and key contributor to Kinaxis Maestro implementation
• Collaborate with IT, Global/Regional business partners, and implementation partners
• Design and deliver training programs on Kinaxis Maestro and supply planning processes
• Participate in change management and user adoption initiatives
• Contribute to global Supply Planning improvement initiatives
• Stay current with industry trends and advancements in supply chain planning technology

Senior Manager, Supply Planning COE

Account Manager

• Execute distributor show events
• Manage sales growth plans & execute new product launches
• Flawlessly execute category sales plans for all assigned brands and product categories
• Achieve weekly, quarterly & yearly sales goals
• Develop strong relationships with key account personnel
• Work effectively with your manager on a weekly/monthly basis
• Complete all communication requirements with accounts timely and effectively
• Work with wholesaler accounts to find new and creative ways to win the wall and increase sales
• Become the liaison between retail stores, wholesaler accounts & our channel marketing team
• Ensure standards are met to maintain strong brand presence
• Work with buyers to promote and expand brand exposure
• Become a product knowledge expert