Staffing For Doctors

General

• Prepare, submit, and track RFAs (Requests for Authorization)
• Manage workers' compensation referrals from start to finish
• Follow up on pending authorizations and referral requests
• Coordinate patient scheduling once authorization is received
• Upload referral requests and supporting documentation
• Update case information and notes in ModMed
• Enter charges related to referral requests
• Communicate with insurance carriers, adjusters, third-party administrators, patients, and providers
• Keep cases organized and moving, ensuring nothing falls through the cracks

Workers' Compensation Referrals Coordinator – Orthopedics Practice

Medical Receptionist

• Serve as the premier point of contact for a busy optometry practice
• Manage patient calls, text messages, and email inquiries using the Weave platform
• Verify vision and medical insurance plans, including coverage, copays, and deductibles
• Schedule, confirm, and reschedule eye care appointments
• Update patient files in RevolutionEHR
• Manage incoming and outgoing medical faxes
• Handle general administrative tasks
• Maintain clean, up-to-date patient records and demographic details in the EMR
• Coordinate with on-site staff and eye care providers to support smooth clinic workflows

Virtual Medical Receptionist – Optometry, Ophthalmology

Bilingual

• Prepare, submit, track, and follow up on Requests for Authorization (RFAs) from initiation to resolution
• Oversee Workers’ Compensation referrals from start to finish, adhering to California guidelines and timelines
• Coordinate patient appointments and procedures once treatment authorization is secured
• Upload referral requests, supporting medical records, and case notes into ModMed
• Enter billing charges associated with referral requests accurately and promptly
• Act as the primary contact among insurance carriers, TPAs, claims adjusters, patients, and healthcare providers
• Maintain organized records so pending authorizations and referrals are not overlooked

Bilingual Workers’ Compensation Referrals Coordinator

Front Desk

• Answer high-volume inbound patient calls professionally and courteously
• Make outbound calls for appointment confirmations, rescheduling, reminders, and follow-up
• Schedule, reschedule, and cancel patient appointments while managing multiple provider calendars
• Register new patients and update demographics, insurance information, and medical records in the EMR
• Manage and maintain accurate patient records in eClinicalWorks (eCW)
• Verify insurance eligibility and benefits prior to appointments
• Assist with prior authorizations, referrals, and other insurance-related administrative tasks as needed
• Route messages, prescription refill requests, and clinical inquiries to the appropriate provider or department
• Coordinate with providers, clinical staff, imaging centers, and pharmacies to ensure continuity of patient care
• Maintain HIPAA compliance and protect patient confidentiality at all times
• Provide exceptional customer service while ensuring a positive patient experience

Virtual Medical Front Desk, Medical Receptionist – Pain & Spine

Executive Assistant

• Manage high-volume inbound and outbound patient calls
• Schedule, reschedule, and confirm appointments
• Manage provider calendars
• Send appointment reminders and confirmations
• Handle cancellations
• Update patient demographics and maintain accurate, compliant records in the EHR
• Document call notes and patient interactions
• Support intake and onboarding
• Perform general front desk administrative tasks

Virtual Medical Assistant – Primary Care Experience Preferred

• Manage inbound and outbound calls, texts, and emails with a professional, clinically grounded presence
• Execute insurance verifications, prior authorizations, and benefits tracking across Commercial, Personal Injury, and Workers' Compensation plans
• Manage Workers' Compensation and Personal Injury case files
• Review, organize, and manage complex patient case files using clinical judgment to understand treatment plans, provider notes, and case context
• Track authorizations and manage documentation across Commercial plans, Personal Injury claims, and Workers' Compensation cases
• Schedule consultations and maintain provider calendars
• Maintain audit-ready chart records
• Coordinate with patients, providers, external administrative partners, legal firms, and insurance adjusters

Workers' Compensation Referrals Coordinator – Orthopedics Practice

Virtual Medical Receptionist – Optometry, Ophthalmology

Bilingual Workers’ Compensation Referrals Coordinator

Virtual Medical Front Desk, Medical Receptionist – Pain & Spine

Virtual Medical Assistant – Primary Care Experience Preferred

Medical Receptionist / RN Care Coordinator