Virtual Medical Assistant – Primary Care Experience Preferred

Staffing For Doctors

Virtual Medical Assistant managing high-volume calls, appointments, and EHR records. Supporting attentive front desk operations for a U.S.-based primary care practice.

Posted 8/4/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient interactions and scheduling within a medical practice, ensuring compliance and accuracy in electronic health records. Proficient in multitasking and maintaining professionalism in high-volume call environments.

Highest-signal resume keywords

Medical Receptionist ExperienceElation EHR ProficiencyAthena Health FamiliarityMultitasking SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingEHR ManagementCall DocumentationAppointment ConfirmationPatient Demographics Update

Soft Skills

Professional CommunicationCalm Under PressureStrong Phone Presence

Industry Keywords

Primary Care SettingOutpatient Clinic WorkflowsMedical TerminologyFront Desk AdministrationPatient Intake Support

About the role

Key responsibilities & impact

Manage high-volume inbound and outbound patient calls
Schedule, reschedule, and confirm appointments
Manage provider calendars
Send appointment reminders and confirmations
Handle cancellations
Update patient demographics and maintain accurate, compliant records in the EHR
Document call notes and patient interactions
Support intake and onboarding
Perform general front desk administrative tasks

Requirements

What you’ll need

2+ years supporting a U.S.-based medical practice as a Medical Receptionist, Front Desk Coordinator, or Virtual Medical Assistant
Prior experience in a primary care setting is strongly preferred
Very clear, professional spoken English with strong phone presence
Strong multitasking and organizational skills
Calm and steady under high call volume
Experience with Elation EHR and/or Athena Health is preferred
Familiarity with outpatient clinic workflows and scheduling systems is preferred
Basic medical terminology knowledge is preferred

Benefits

Comp & perks

Patient-centered work supporting a practice that values attentive front desk care
Meaningful work helping patients feel listened to and cared for