SpyCloud

Solutions Engineer

• Partner closely with Product Team members, Customer Success Managers, Sales Engineers, and Engineering teams to drive customer retention, growth, adoption, and satisfaction.
• Serve as a trusted technical advisor for strategic enterprise customers and alliance partners.
• Lead technical planning sessions, architecture reviews, and business reviews to align SpyCloud usage with evolving enterprise security priorities and business objectives.
• Build strong relationships with security leaders, architects, developers, fraud teams, identity teams, and executive stakeholders.
• Identify opportunities to expand customer value through integrations, automation, and operational efficiencies.
• Design, develop, test, and maintain enterprise-grade integrations across identity, logging, security, ITSM, cloud, and SaaS platforms.
• Build automation workflows using both low-code/no-code platforms (e.g., Tines, Okta Workflows, ServiceNow) and custom software solutions.
• Develop and support production-quality software, scripts, and tools using Python (preferred) and other modern programming languages.
• Design and implement scalable integration architectures utilizing REST APIs, webhooks, OAuth, SAML, OpenID Connect, and event-driven frameworks.
• Collaborate with InfoSec, IAM, IT, DevOps, Security Operations, and Engineering teams to identify integration and automation opportunities.
• Implement and document reusable integration patterns, deployment templates, and automation playbooks to support scalable security and IT operations.

Senior Integration Engineer

• Partner closely with Product Team members and Customer Success Managers to drive customer retention, growth, and satisfaction.
• Participate in technical planning sessions and business reviews to align SpyCloud usage with evolving enterprise priorities.
• Develop, test, and maintain integrations across a variety of systems (identity, logging, security, ticketing, and SaaS tools)
• Build automation workflows using both low-code/no-code platforms (e.g., Tines, Okta Workflows) and scripting/APIs
• Collaborate with InfoSec, IT, DevOps, and Engineering teams to identify integration and automation opportunities
• Implement and document reusable integration patterns to support scalable internal security and IT operations
• Enhance visibility through data pipelines and log integrations, especially with tools like Splunk or similar.
• Proactively monitor account health and integration performance, identifying risks, blockers, and opportunities for optimization.
• Develop, deploy, and support demonstration environments that enable the sales and SE’s team members to clearly demonstrate the value of SpyCloud products and integrations.
• Create and maintain reusable assets—including integration guides, scripts, and deployment templates
• Stay current with automation and integration best practices, adapting to emerging technologies and tools.
• Participate in roadmap discussions and help evolve SpyCloud’s platform and integration capabilities based on enterprise needs.
• Active participation in development planning and processes to evaluate and estimate level of effort required for integration activities.

Product Designer

• Contribute to net-new product development—from early requirements and audience insights to low- and high-fidelity prototypes and feasibility exploration
• Drive the design of UI/UX features and workflows from discovery to delivery across multiple modules and products within our unified platform
• Collaborate cross-functionally with product managers, engineers, and stakeholders throughout the agile process—including participation in sprint planning, refinement, and QA
• Help build and maintain our design system and component library, including support for dark and light mode themes in partnership with engineering.
• Design and iterate on data-rich dashboards and visualizations, crafting experiences that help users and makes sense of high-volume data.
• Translate technical workflows into elegant and intuitive UI/UX that builds trust and drives adoption.
• Conduct customer interviews and design feedback sessions, incorporating insights into iterative improvements
• Identify and document visual discrepancies from design or interaction bugs, collaborating with QA and engineering to resolve issues and maintain high design quality
• Create and maintain well organized Figma files, including wireframes, prototypes, specifications, and Jira tickets.
• Bring a strategic mindset to prioritization, design tradeoffs, and iterative testing, helping teams move fast without compromising quality.
• Create space for capturing metrics in your design and using those metrics to improve the experiences for your users.

Senior Product Designer

Sales Engineer

• Partner with our Enterprise sales team to present SpyCloud solutions to customers, tailored for unique use cases and environments.
• Leverage SpyCloud data to hunt adversaries and criminals, applying this to specific customer situations.
• Drive channel partnerships through solution architect/SME engagement.
• Conduct product demonstrations, technical presentations, requirements analysis, and evaluation management.

• Serve as the dedicated technical advisor for a portfolio of high-value enterprise accounts, building strong relationships and deep knowledge of each customer’s ecosystem, architecture and goals.
• Partner closely with Customer Success Managers to drive customer retention, growth, and satisfaction.
• Lead technical planning sessions and business reviews to align SpyCloud usage with evolving enterprise priorities and ensure that the customer is achieving maximum value from the subscription.
• Guide customers through the design and implementation of secure, scalable API integrations and data workflows.
• Support the embedding of SpyCloud into critical systems—such as SIEMs, SOAR platforms, data lakes, identity platforms, and custom-built applications.
• Provide hands-on support for troubleshooting and optimizing RESTful API usage, data formatting, and automation scripts.
• Apply subject matter expertise in areas such as Identity, Account Takeover, Fraud Detection, Threat Intelligence, and/or Security Operations.
• Advise customers on deploying SpyCloud effectively within their security and identity infrastructure.
• Serve as a trusted partner in shaping customer workflows that rely on SpyCloud’s intelligence data.
• Lead onboarding and technical enablement sessions focused on API usage, data pipelines, and integration best practices.
• Proactively monitor account health and integration performance, identifying risks, blockers, and opportunities for optimization.
• Create and maintain reusable assets—including integration guides, scripts, and deployment templates.
• Act as the voice of the customer—sharing insights, trends, and feature feedback with Product and Engineering teams.
• Participate in roadmap discussions and help evolve SpyCloud’s platform and integration capabilities based on enterprise needs.

Senior Product Solutions Engineer

Compliance

• Own and manage SpyCloud’s day-to-day GRC and compliance operations across multiple frameworks, including SOC 2, ISO 27001, NIST, and CMMC 2.0.
• Lead internal and external audit coordination activities, evidence collection, remediation tracking, and control validation efforts.
• Maintain and improve security policies, standards, procedures, and governance documentation.
• Drive ongoing compliance readiness activities and operationalize scalable compliance processes across the business.
• Partner closely with Legal, Security Engineering, DevOps, and Engineering teams to ensure alignment on security and regulatory requirements.
• Conduct enterprise risk assessments and facilitate ongoing risk identification, tracking, remediation, and reporting processes.
• Develop and maintain risk registers and support leadership reporting on security and compliance risks.
• Lead third-party/vendor risk management activities, including security reviews and vendor assessments.
• Support customer trust initiatives, including security questionnaires, compliance inquiries, and due diligence requests.
• Partner with DevOps and Security Engineering teams to strengthen cloud security governance across AWS and cloud-native environments.
• Ensure security controls are aligned with compliance frameworks and operational best practices.
• Support implementation and monitoring of governance controls related to cloud infrastructure, identity management, logging, vulnerability management, and secure development practices.
• Contribute to ongoing security awareness and compliance education initiatives across the organization.
• Manage and mentor direct report(s), supporting professional growth and operational excellence within the GRC function.
• Collaborate with technical and non-technical stakeholders to drive accountability and operational maturity.
• Help prioritize remediation efforts and compliance initiatives based on business risk and organizational goals.
• Support the Senior Director of Governance, Risk and Information Security in scaling SpyCloud’s overall security governance program.

Manager – Governance, Risk and Compliance (GRC)

Full-stack Engineer

• Own the architecture of new features and integrations, driving technical design decisions and ensuring high-quality, scalable outcomes.
• Drive alignment across engineering teams on integration standards, architecture decisions, and best practices
• Define and champion engineering standards and patterns for integration development across the organization
• Take on full product roadmap items and deliver high quality results on time
• Mentor and level up engineers across the team through code review, design feedback, and pair programming
• Embrace AI-empowered development and be a leader on how to best and safely use AI throughout the SDLC
• Collaborate cross-functionally with Product, Security, and Privacy teams to shape and influence roadmap priorities
• Participate in a fast-paced environment
• Adopt and evolve team practices, recommending and driving improvements as needed

Staff Software Engineer – Integration Team

Technical Account Manager

• Project manage enterprise onboarding/integration, ensuring timely and successful launches.
• Monitor the product/program/project from initiation through delivery, interfacing with customers on technical matters.
• Work closely with Customer Success Management and other internal teams to identify opportunities and translate customer goals into executable technical setups with adoption plans.
• Understand the customer and identify and address technical challenges, owning the process including communication of issues, goals, requirements, and solutions.
• Maintain a deep understanding of SpyCloud’s products.
• Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
• Develop best practices and assets based on learnings from customer engagement to support initiatives to scale.
• Be a customer advocate, representing our customers internally.
• Provide feedback and find ways to improve the customer’s experience through processes and collateral, driving value realization.

Sales

• Attain annual sales quota and quarterly targets.
• Deliver regional bookings goals through prospecting, qualifying, selling, and closing enterprise client accounts.
• Demonstrated success in selling complex, multi-stakeholder, high-value enterprise solutions.
• Collaborate with Sales Engineers, Marketing, Product, and Customer Success teams to deliver best-in-class customer experiences.
• Manage prospective customer relationships through all phases of the sales cycle.
• Develop and nurture relationships with potential enterprise customers in the South Central region.
• Develop and implement regional pipeline growth strategies.
• Leverage all available resources, internal and external, to grow the regional pipeline of opportunities to 4x bookings goals or more.
• Gather Account Intelligence to populate account plans for Top 25 / Top 100 Focused Account List.
• Work with Focus Partners to cultivate prospect and customer accounts.
• Collaborate for Field Events and Customer Meetings.
• Build relationships with regional and national partners.
• Track customer information and provide continuous forecast and pipeline accuracy through diligent CRM and forecasting platforms upkeep.
• Ensure accurate and timely updates to the CRM system.
• Ensure regional bookings are clean and complete to meet Quote to Cash requirements.
• Manage the end-to-end sales process, ensuring smooth transitions from quote to cash.
• Report customer feedback and competitive analysis to appropriate company personnel.
• Assist in product development by providing valuable market insights.

Regional Sales Director

Recruitment

• Source, screen, and manage the end-to-end recruiting process for a variety of roles across the organization.
• Collaborate with hiring managers to develop effective job descriptions that align with team needs.
• Utilize creative recruiting tactics such as LinkedIn outreach and job boards to attract top candidates.
• Maintain all candidate communications, interview notes, and hiring process updates in our ATS (Greenhouse).
• Schedule and coordinate interviews, technical reviews, and debrief meetings with hiring teams.
• Ensure a positive candidate experience by providing clear communication and feedback at every stage.
• Regularly report recruitment progress, metrics, and candidate status to hiring managers and executives.
• Jump in on various recruiting and onboarding projects as needed.

Senior Integration Engineer

Senior Integration Engineer

Senior Product Designer

Sales Engineer

Senior Product Solutions Engineer

Manager – Governance, Risk and Compliance (GRC)

Staff Software Engineer – Integration Team

Technical Account Manager

Regional Sales Director

Talent Acquisition Partner – 3-month Contract