SPX Technologies

Outside Sales

• Manage a designated territory by identifying potential customers, contractors, and distributors and creating a strategic plan to effectively engage them
• Proactively seek out and engage with new customers, contractors, and distributors within territory to expand our market presence and increase sales
• Develop and execute sales strategies to achieve or exceed sales targets, including identifying cross-selling and upselling opportunities
• Prepare estimates and proposals for customers
• Actively pursue key accounts
• Meet or exceed booking/revenue goals for quarter and year end
• Plan and implement sales activities with distributor customers
• Educate customers and prospects on product features, benefits, and competitive advantages
• Collaborate with internal teams, including marketing, product management, customer service, and production to provide feedback on customer needs, market trends, and competitor activities
• Represent Weil-McLain product line during regional and national trade shows
• Build and maintain strong relationships with current and prospective customers, contractors, and distributors through regular communication and follow up, sales calls, product demonstrations, sponsored product shows, and face to face meetings
• Deliver product and technical training to enhance understanding and ability and effectively promote products and associated digital products
• Collaborate with representatives, sales team, engineering, and production, to resolve customer issues and ensure high levels of customer satisfaction
• Create and maintain records of sales activities, customer interactions, and progress toward goals using CRM tools
• Create and Manage Opportunity Pipeline
• Prepare and present regular reports on sales performance, market trends, and competitor activities to management
• Monitor and manage expenses within assigned territory to ensure optimal resource allocation
• Analyze sales data, customer feedback, and market trends to identify areas for improvement and sales optimization and recommend action plans to address
• Actively participate in product growth opportunities including new product introductions, product presentations, and technical presentations
• Attend industry events, conferences, and trade shows to network, promote the company, and identify new business opportunities
• Identify opportunities to optimize processes, enhance efficiency, and reduce costs
• Participate in other projects as assigned that relate to the overall goals of the department and organization

Territory Sales Manager

• Promote the sale of Williamson-Thermoflo branded products to contractors and wholesale distributors in assigned territory
• Interface with distributor principals including top management, sales management, purchasing, inventory control, warehouse, warranty/claims, accounts payable
• Conduct personal calls on contractors with and without distributor sales people; attend distributor sponsored product shows, meetings, seminars
• Proactively seek out and engage new customers, contractors, and distributors to expand market presence and increase sales
• Meet or exceed year end revenue goals
• Plan and implement sales activities with distributor customers
• Educate customers and prospects on product features, benefits, and competitive advantages
• Collaborate with internal teams including warranty and customer service to provide quick responses and resolutions
• Represent Williamson-Thermoflo product line at regional and national trade shows
• Build and maintain strong relationships with current and prospective customers, contractors, and distributors through regular communication and follow up
• Deliver product and technical training and participate in new product introductions, product presentations, and technical presentations
• Create and maintain records of sales activities, customer interactions, and progress toward goals
• Prepare and present regular reports on sales performance, market trends, and competitor activities to management

Customer Support

• Support the Customer Service department in enhancing customer experience processes
• Analyze customer feedback and metrics to identify trends, patterns, and actionable insights
• Assist in creating reports using raw data in Excel; Power BI experience is a plus
• Shadow Customer Service Managers during meetings and customer interactions
• Participate in cross-departmental meetings to learn about collaboration's role in improving customer satisfaction
• Develop and refine verbal and written communication skills for effective interaction with customers and stakeholders
• Assist in evaluating processes across plants to identify opportunities for efficiency and improvement
• Collaborate with team members to develop and implement innovative solutions
• Travel up to 10% to observe plant processes and gather insights

Customer Experience Intern

Technical Program Manager

• Technical Program Manager role supporting Detection and Measurement division (TCI) which provides spectrum monitoring and communications intelligence systems
• Create and execute project work plans and budgets and revise as appropriate
• Manage day-to-day operational aspects of a project and scope
• Manage teams of engineers and field technicians locally and in customer countries
• Manage pre-shipment process, Engineering and Production requirements, and support Factory Acceptance Testing when necessary
• Support customers’ installation & site preparation planning and manage subcontractors and Statement of Work documentation
• Manage on-site activities including installation, commissioning, Site Acceptance Tests, training, diagnostics and troubleshooting
• Serve as the customer’s primary point of contact during execution (manufacturing, installation and post-sale support periods)
• Support sales and marketing activities in project and program management roles and prepare proposals
• Must be willing to travel internationally up to 30% of the time

Sales

• Responsible for developing and executing a national sales strategy focused on large multi-state mechanical contractors and contractors owned by private equity firms
• Work cross-functionally with regional sales teams, product management, and executive leadership
• Drive contractor engagement, influence specification and conversion to Weil-McLain condensing boiler solutions
• Secure long-term contractor relationships that support revenue growth and market share
• Develop and lead a national contractor engagement strategy targeting the top 100+ mechanical contractors
• Build and maintain executive-level relationships with contractor leadership teams
• Partner with regional sales managers and reps to drive contractor conversion
• Identify and prioritize key contractor accounts
• Lead high-level contractor presentations, demos, and executive briefings
• Collaborate with Marketing and Product teams
• Track and report on contractor engagement metrics and conversion performance
• Serve as the subject matter expert on contractor sales trends
• Attend industry events, conferences, and trade shows

Territory Sales Manager

Territory Sales Manager

Customer Experience Intern

Technical Program Manager

National Contractor Sales Manager