Sprout Social, Inc.

Product Marketing

• Drive the Strategic Execution of 'Breaking Ground': Act as the end-to-end owner of our quarterly launch program, optimizing the operational framework to scale awareness and product expansion across the portfolio.
• Master the Release Engine: Own the workflows, processes, and collateral for our product releases, ensuring the entire PMM team is aligned on roadmap processing, release tiering, and GTM documentation.
• Operationalize the Roadmap: Manage and up-level high-impact resources like our Product Roadmap Deck and the Product Updates webpage to ensure our Revenue teams are always equipped with the latest value-forward stories.
• Cross-Functional Orchestration: Partner closely with Campaigns, Brand Creative, and R&D to deliver seamless events and collateral that showcase the power of Sprout’s AI-driven platform.
• Drive Efficiency: Act as the 'Product Ops' mind within Marketing, identifying ways to merge workflows (specifically within Jira) and leveraging tech—including AI-driven workflow improvements—to help us work smarter.

Product Marketing Manager II – Release Marketing

Consultant

• Partner with Account Executives and Customer Success teams to drive revenue through data-backed financial insights.
• Design credible ROI/TCO models, lead discovery workshops to quantify pain points, and translate findings into executive-ready narratives.
• Act as a strategic advisor, shape deal strategy, assist in proposal structuring, and develop repeatable value assets.
• Expand business value framework, ROI, TCO, and COI calculations, and financial impact modeling to support sales engagements.
• Support field sales training and execute scalable value-selling programs and activities.
• Participate on the account team as a strategic partner, informing and influencing account strategy and success plans.
• Develop on-site value discovery workshops and client presentations.
• Establish credibility with customer executives such as CIOs, CMOs, CFOs, based on experience with IT, marketing, digital transformation, and large opex projects.
• Package repeatable value stories, benchmarks, and templates for the broader field.
• Lead and coordinate high-level business strategy discussions with strategic accounts.
• Rapidly gain a deep understanding of the customer's industry and business model.
• Identify critical stakeholders and navigate decision-making processes.
• Provide thought leadership, training, and consultative partnering with internal sales and cross-functional customer-facing teams.

Business Value Consultant

Marketing

• Own and evolve Sprout’s global demand generation strategy to drive pipeline growth, revenue expansion and customer acquisition efficiency.
• Architect and operationalize a unified funnel strategy across self-serve and sales-led motions, ensuring seamless digital experiences, clear handoffs and clear revenue accountability.
• Lead and optimize inbound and performance marketing functions to improve conversion rates, accelerate pipeline velocity and maximize ROI.
• Establish scalable operating models that align Marketing, Sales and Rev Ops around shared pipeline and revenue targets.
• Define and manage marketing performance metrics across pipeline, bookings, CAC, LTV and overall return on investment.
• Sponsor and implement AI-driven innovation to increase experimentation velocity, team productivity and marketing effectiveness.
• Support expansion into new geographies and markets with scalable, repeatable demand frameworks.
• Build, develop and scale a high-performing, accountable marketing organization.

Vice President, Revenue Marketing

Accountant

• You will own the overall international accounting processes, including compliance. This includes providing advanced expertise and ensuring the accurate and timely completion of financial statements for our 7 international subsidiaries
• You will work closely with tax, payroll, legal, and other accounting teams to ensure we meet all of our deadlines and obligations. You will function as a project manager in cases when there is a need for these various teams to collaborate on compliance deliverables.
• You will oversee five international audits from beginning to end, working in conjunction with our third-party partners
• You will own the relationship with our third party services providers who assist with local filings and compliance.
• You will drive process improvements to ensure we are operating efficiently and create new processes to accommodate our always-changing and quickly growing business.
• You will review the work of other team members and provide coaching and feedback as needed
• You will be the go-to person for international accounting and tangent processes.

Lead International Accountant

Machine Learning Engineer

• Build and maintain infrastructure using AWS, Terraform, and Kubernetes to support AI/ML at scale, including Generative AI applications.
• Manage the end-to-end lifecycle of machine learning models, ensuring observability and tooling support both scale and speed.
• Execute at scale while staying nimble enough to keep up with new capabilities being offered by social network APIs.
• Improve processes and champion ideas that matter while holding the team accountable to high code quality and engineering standards.
• Support our AI/ML Scientists by developing tooling to streamline model development and deployment.

Senior ML Ops Engineer

Program Manager

• Build and scale the enterprise PMO.
• Establish the operating model, core rituals, and tooling to manage Sprout’s top six cross-functional company priorities.
• Create clear, lightweight visibility into progress, risks, dependencies, and decisions needed without unnecessary bureaucracy.
• Design measurement and reporting systems that provide genuine insight into initiative health and execution effectiveness.
• Use data to inform prioritization and resource allocation by analyzing effort versus impact, velocity, and cross-initiative dependencies.
• Partner closely with initiative owners to surface trade-offs, remove blockers, and accelerate decision making.
• Codify how Sprout executes major initiatives, iterating on what works and evolving the model as the business scales.
• Own end-to-end program management for six high-stakes, cross-functional initiatives.
• Translate executive vision into executable plans with clear ownership, milestones, and success metrics.
• Track leading and lagging indicators to identify early warning signs and course correct before issues escalate.
• Provide portfolio-level oversight by identifying patterns across initiatives, distinguishing systemic issues from one-off challenges, and advising on sequencing, integration, and resourcing.
• Anticipate dependencies and conflicts across initiatives and run effective operating rhythms to maintain momentum.
• Distill complex, multi-threaded work into clear updates, decisions needed, and next actions for senior leaders.
• Partner with the CPO and executive leadership team on annual and long-range strategic planning.
• Connect company strategy to day-to-day execution, ensuring leaders and teams have a clear line of sight to priorities and outcomes.
• Identify organizational friction points and capability gaps that slow execution, and design interventions that improve velocity.
• Develop frameworks and tools that strengthen decision making and execution effectiveness across the organization.
• Evolve from managing the initiative portfolio to helping shape it by making recommendations based on capacity, dependencies, and strategic value.
• Hire, coach, and develop one direct report to support program management execution.

Senior Director – Strategic Operations, Program Management

Artificial Intelligence

• Lead the design, development, and deployment of customer-centric features that leverage data science, machine learning (ML) and generative AI technologies.
• Deliver tangible, quantifiable, and measurable impact on Sprout Social’s highest priority AI initiatives, directly benefitting our customers and driving key business outcomes.
• Develop robust frameworks for evaluation and measurement of AI features to increase speed, improve quality, and provide demonstrable ROI of product enhancements.
• Collaborate closely with product management, design, and software engineering partners to deliver high quality AI solutions quickly and confidently.
• Effectively communicate AI capabilities, limitations, and product implications, ensuring alignment between technical possibilities, customer needs, and product vision.

Senior Applied AI/ML Scientist

General Counsel

• Lead and manage Sprout Social’s public company securities compliance and corporate governance functions, including preparation and review of SEC filings (Forms 10-K, 10-Q, 8-K, Proxy Statements, registration statements, and Section 16 filings).
• Serve as a key partner to the General Counsel and executive leadership in managing the corporate governance lifecycle. This includes the end-to-end preparation of materials for Board of Directors and Committee meetings, ensuring all draft resolutions, meeting minutes, and legal briefings are precise and compliant. You will translate complex legal and operational data into high-impact presentation decks that facilitate informed decision-making.
• Oversee legal support for Sprout's equity compensation programs, including stock option plans, RSU grants, and the Employee Stock Purchase Plan (ESPP). Advise on plan design, grant administration, and participant communications. Ensure compliance with Rule 144, Section 16 reporting, 10b5-1 trading plan requirements, and insider trading policies.
• Partner with People Operations, Payroll, and Finance to address international equity compensation matters, including tax withholding, securities law exemptions, and country-specific regulatory requirements for equity awards to non-U.S. employees.
• Managing executive trading plans, pre-clearance processes, and trading windows related to insider trading policy oversight.
• Oversee legal support for M&A, capital markets, and other strategic initiatives partnering closely with the Corporate Development team.
• Partner with Finance and Investor Relations on disclosure obligations, quarterly earnings releases, investor communications, and related governance matters.
• Manage proxy advisory firm relations (ISS, Glass Lewis), responding to shareholder proposals, and activism preparedness (if relevant to Sprout's profile).
• Advise on compliance, enterprise risk, and sustainability/ESG matters, including chairing the sustainability committee.
• Manage and mentor a paralegal resource, serve as an escalation point for complex matters, and oversee outside counsel relationships to ensure efficient, high-quality legal support.

Director, Associate General Counsel – Corporate and Securities

DevOps Engineer

• Design and build reliable, scalable, and performant systems that support Sprout’s global 30,000+ customer base across 100+ countries
• Drive infrastructure initiatives that enable product teams to deliver value quickly and safely through shared, production-ready tools and platforms (“Paved Roads”)
• Work to improve Sprout’s security posture through automation, auditability, and clear processes in order to build sustainable and secure solutions
• Collaborate cross-functionally with product, site reliability engineering, data platform, and GRC teams to deliver scalable, secure-by-default infrastructure
• Investigate and learn from system failures and incidents to improve overall system resilience
• Contribute to security tooling deployments and maintenance to improve overall security posture.

Site Reliability Engineer

Bilingual

• Manage customers’ tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals
• Proactively support and assist customers throughout their onboarding process, leveraging multiple communication methods like video calls and email, with an unwavering commitment to delivering an excellent customer experience
• Manage ongoing onboarding projects with deliverables that are shared with multiple stakeholders
• Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers

Bilingual Senior Onboarding Consultant

Recruitment

• Schedule high volumes of interviews across multiple roles, departments, and time zones, coordinating complex logistics while maintaining exceptional attention to detail
• Manage regular communication with candidates and hiring teams about interview lineups, schedules, conflicts, and logistics with a focus on providing high-quality candidate and stakeholder experiences
• Partner with Talent Acquisition Partners and Hiring Managers to provide a streamlined scheduling process and best-in-class candidate experience that reflects Sprout's values
• Work closely with People Ops, Employee Experience, and IT teams to manage new hire onboarding tasks, background checks, and other pre-employment workflows
• Maintain accurate candidate data and scheduling information in our applicant tracking system (Greenhouse), ensuring data integrity for reporting and decision-making
• Use AI-powered tools (e.g., Gemini, scheduling automation) to streamline administrative tasks, improve communications, and increase efficiency
• Identify opportunities to simplify processes and solve problems creatively using technology
• Serve as a brand ambassador for Sprout, ensuring every candidate interaction reflects our culture and commitment to exceptional experiences

Talent Acquisition Coordinator – Contract

• You will be responsible for providing customers a tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals.
• Ensure our new customers are set up for success and have a customer-first mindset
• Handle a high volume of communication, prioritizing multiple methods of communication at the same time, and never sacrifice the customer experience.
• Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers.