Sprout Social, Inc.

Financial Planning and Analysis

• Lead company-wide financial planning processes, including annual operating planning, long-range planning (LRP), rolling forecasts, and executive consolidations across the business.
• Serve as the strategic finance partner and trusted advisor to Sprout’s G&A leadership team, including the People, Legal, IT, and Corporate functions, helping guide investment decisions and operational trade-offs.
• Own and enhance corporate financial models, SaaS operating metrics, headcount planning frameworks, and executive reporting to support data-driven decision-making.
• Drive forecast rigor and operational discipline through proactive variance analysis, scenario planning, and actionable insights into company performance drivers.
• Own total-company payroll, tax, benefits, and macro-level merit/promo guidance allocation assumptions in close alignment with the Total Rewards team.
• Partner cross-functionally with Accounting, Procurement, Total Rewards, and business leaders to optimize spend management, workforce planning, and financial visibility.
• Build executive-ready narratives and presentations that translate complex financial and operational data into clear business recommendations.
• Champion analytical excellence, scalable planning processes, and best practices across the broader FP&A organization, acting as a key driver of team initiatives and mentor to team members.

Senior Finance Manager – Corporate and G&A

• Own the financial strategy, planning, and performance management for Sprout’s go-to-market (GTM) organization—including Sales, Customer Success, and Support—with scope expected to evolve as the business grows
• Lead top-line forecasting, including ARR, revenue, and RPO, ensuring accuracy, rigor, and alignment with company objectives
• Own customer count and ARR reporting, including the metrics that contribute to external disclosures, ensuring accuracy and integrity at all times
• Drive annual planning for the GTM organization, partnering closely with Finance leadership to align GTM priorities with company-wide strategy; co-lead long-range planning with Corporate FP&A
• Serve as a strategic finance partner to the CRO, SVP of Customer Experience, and VP of Revenue Operations—influencing decision-making across growth, efficiency, and resource allocation
• Oversee forecasting, budgeting, and management of GTM spend (~$150M), including commissions modeling, ROI analysis, and headcount and capacity planning
• Anticipate business trends, risks, and opportunities before they surface—proactively framing scenarios, stress-testing assumptions, and preparing executive stakeholders for high-stakes conversations ahead of the curve
• Own and evolve KPI reporting and executive-level insights, translating complex financial data into clear, compelling narratives that drive decisions at the highest levels of the organization
• Build, lead, and scale a high-performing FP&A team—establishing the structure, processes, and talent to support a growing and evolving organization
• Champion the development of scalable financial models, systems, and processes, leveraging automation and AI to improve forecasting accuracy, reporting efficiency, and decision support
• Partner cross-functionally with Accounting, Data, and Business Operations to ensure alignment across financial, operational, and strategic planning

Senior Director, Financial Planning and Analysis – GTM

Full-stack Engineer

• Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes.
• Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement.
• Build with AI and agentic AI in your own work, using tools such as Claude Code.
• Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods.
• Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work.
• Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring.
• Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs.

Senior Software Engineer, AI

Collections

• Coordinate collection efforts for past due invoices, including outreach, follow-ups, and documentation of all communications and resolutions.
• Partner with customers and internal teams to resolve billing issues, disputes, and questions, ensuring timely payment and account resolution.
• Escalate complex collection or billing issues to Collections Management as needed.
• Complete vendor setup forms and manage onboarding in customer billing portals.
• Support daily cash application and investigate, resolve, or escalate discrepancies.
• Maintain accurate records and reporting on collections activity, account status, and cash applications.
• Provide regular updates on collections performance, risks, and account health.
• Follow established Collections team processes and ensure compliance with audit and internal standards.

Senior Finance Manager – Corporate and G&A

Senior Director, Financial Planning and Analysis – GTM

Senior Software Engineer, AI

Senior Software Engineer, AI

Collections Specialist