Sol de Janeiro

Social Media Manager

• Develop and implement a cohesive global social media strategy that drives engagement, growth, and cultural heat, aligning with overall brand and business objectives.
• Own the social identity, ensuring a distinct, platform-native, consistent brand presence across all platforms (Instagram, TikTok, YouTube, Pinterest, and emerging spaces), ensuring our content is best-in-class, thumb-stopping, and inherently social.
• Ensure the brand builds culturally heat, actively identifies opportunities for conversation, and builds brand love through social-first storytelling.
• Champion and evolve how we showcase new and existing products, always pushing the envelope with a focus on fresh ways to engage and educate our audiences.
• Collaborate with cross-functional teams (Global Consumer Engagement, PR/Influence, Commercial, CX, Product, ESG) to ensure social media and content strategies are integrated into broader marketing efforts.
• Identify opportunities to bridge digital and on the ground efforts as content and community building moments.
• Own and manage the social content creation, community, and platform budgets.
• Oversee the development, production, and execution of compelling and innovative social-first content that resonates with diverse global audiences across various platforms (Instagram, TikTok, YouTube Shorts, Pinterest, Facebook, etc).
• Own content calendars, formats, and storytelling frameworks, ensuring timely and engaging posts that drive engagement, brand awareness and conversions—aligning with broader marketing initiatives while allowing for real-time agility.
• Collaborate closely with cross-functional teams to develop holistic, integrated campaigns that resonate across touchpoints.
• Lead creative direction for various content shoots (including on-location that highlight the brand’s Brazilian DNA), social-first storytelling, and video production in collaboration with the content team in partnership with the in-house creative team.
• Ensure seamless integration of visual assets across organic and paid social, brand campaigns, and UGC content.
• Manage real-time, reactive content strategies, keeping the brand at the forefront of key cultural conversations.
• Collaborate with cross-functional team leads to develop and execute high-impact campaign content that leverages emerging social media trends, technologies, and platforms.
• Oversee community strategy, ensuring deep engagement and two-way conversations with our audience.
• Collaborate with Lifecycle and Consumer Engagement to turn fans into loyalists.
• Work with community manager to refine brand voice, engagement tactics, and social best practices.
• Develop playbooks for commentary, tone, and engagement, ensuring a unified presence across platforms.
• Act as a guardian of our brand reputation—managing crisis response, sentiment tracking, and ensuring positive social perception.
• Coordinate with regional teams to ensure global strategies are adapted effectively for local markets while maintaining brand consistency via guidelines and toolkit development.
• Ensure visibility and alignment of social media efforts with local marketing campaigns, events, and product launches.
• Establish and track KPIs for engagement, growth, and impact, leveraging analytics to continuously optimize strategy.
• Implement a test-and-learn approach, A/B testing formats, copy, and creative approaches to maximize performance.
• Stay ahead of platform updates, algorithms, and emerging features, ensuring we are always adopting best-in-class practices.
• Build, mentor, and manage a high-performing social team.
• Foster a culture of creativity, experimentation, and excellence, ensuring the team is set up for success.
• Partner closely with cross-functional leads to ensure a cohesive approach to content, social, and experiential storytelling.

Global Director – Social Media, Content & Community

Manager

• Lead paid media strategy across channels including paid social, SEM, and affiliate.
• Own CAC and ROAS targets, managing a team and agencies.
• Partner cross-functionally with Creative, Analytics, and Brand to scale acquisition and retention campaigns.
• Drive revenue growth through paid channels and affiliate.
• Define channel-specific targets that ladder up to business goals.
• Plan, execute and optimize all performance marketing tactics and budgets.

Senior Manager, Performance Media

• Stay on the cutting edge of all things Amazon marketing within Seller Central, including Amazon Advertising, AMS, AMG, DSPs, Promotions, etc.
• Use media to accelerate the Amazon flywheel and penetrate organically
• Deliver continuous improvement to TACOs, ROAS, ACoS, and Conversion Rate
• Evaluate and analyze marketing success across levers, providing strategic insights into what worked, what did not, and actionable areas for improvement on a weekly basis for Senior Leadership
• Build and execute Paid Media Strategy in partnership with internal cross-functional teams and agency partners, focusing on channel and overall business growth and KPIs
• Main POC for Amazon agency on day-to-day needs, asks and management including campaign set-ups, assets/creative management, keywords strategy, and planning
• Develop Amazon new launch strategy from planning, executing, all the way through reporting
• Brief agencies on all new campaigns needed, strategy pivots, and optimizations
• Manage Amazon Marketing Budget inclusive of Paid, influencer and sampling efforts ensuring alignment with Amazon team
• Forecast quarterly and annual budget recommendations for Amazon based on strategic campaign tactics in coordination with Americas Media team
• Maintain all trackers, invoicing, and alignment with over-arching business goals
• Collaborate with the Americas marketing teams to ensure that advertising efforts are aligned with product launches, promotions, and overall brand messaging, balanced against where Brand is winning on Amazon

Senior Manager – Amazon Media, Global

IT Support

• Support day-to-day IT operations tasks, focusing on device setup, account provisioning, and hardware inventory management.
• Assist with unboxing, imaging, and configuration of new employee devices (macOS and Windows).
• Support the creation and configuration of new employee accounts across core platforms (Microsoft 365, Entra ID).
• Maintain accurate records of hardware assets, including laptops and peripherals.
• Provide basic Tier 1 support for common endpoint issues, escalating as needed.
• Shadow senior IT team members to learn MDM platform operations and endpoint lifecycle management.

IT Support Specialist – Part-Time

Operations

• Responsible for all channels in SDJ’s largest region (wholesale, D2C, Travel Retail & Amazon)
• Responsible for overseeing and optimizing all logistics and warehouse-related activities regionally in partnership with functional and country based direct reports
• Develop and maintain positive relationships with customers and channel partners
• Manage customer-facing activities including order management, Sales Operations, channel partner, Amazon, wholesaler and distributor relations
• Set overall regional 3PL strategy aligned to the Global Strategy
• Develop and implement specific short- and long-term plans and programs to support the operational goals and the brands annual growth & budget plans
• Collaborate with internal and external partners including the L’Occitane Group to define our processes to support the business growth
• Support opening of new retailers in various countries by leading operational setup
• Create and implement a customer focused logistics operation that promotes a positive customer experience and delivers business efficiencies in line with profit, revenue and cost savings goals
• Develop, present and execute short term and long-term strategy to optimize warehousing and logistics operations through an understanding of best practices
• Create and lead monthly Regional operations performance review and approval meetings that set monthly, quarterly and annual KPI objectives and performance standards
• Collaborate with audit and finance to ensure all logistics and operational processes are created and implemented with respect to compliance. Including: 3PL Invoice Audit, Inventory Controls & Cycle Counting, Separation of Duties
• Develop and update the regional roadmap, consistent with the global roadmap, for warehousing and fulfillment strategy to ensure organizational alignment and empowerment to execute the strategy
• Develop and implement anticipatory strategies over warehousing and distribution by utilizing and building upon internal capabilities, as well as establishing and managing strategic relationships with 3PL partners
• Maintain a current knowledge of best practices, while constantly seeking out new work processes, systems, and measurement and analysis tools that could be applied to the operations
• Create and manage Regional budget with respects to responsibility
• Develop and implement continuous improvement plans

Executive Director – Fulfillment Operations

Compliance

• The Director of Transportation and Customs Compliance is responsible for the movement of products for Sol de Janeiro’s global operations domestically and internationally.
• The role combines the management of transportation operations and customs clearance, with the strategic thinking of a global operations leader who embraces technology and continuous improvement.
• The Director will lead a team of internal resources and outsourced partners to effectively balance service and spend across Over the Road (OTR), Air, Ocean, Rail and Parcel modes.
• Oversee end-to-end global freight operations.
• Manage a team of transportation operators to execute Ground, Air, Ocean and Rail Execution.
• Manage a 3rd party parcel company relationship to ensure Direct to Consumer (DTC) and internal parcel shipments move effectively and efficiently.
• Generate, track, update, and course correct the transportation budget for all modes.
• Implement track & trace visibility tools.
• Manage carrier and 3rd party relationships.
• Manage Monthly and Quarterly business review cycles with carriers and transportation partners.
• With internal procurement resources, execute transportation and brokerage bid cycles.
• Oversee global customs clearance leveraging Customs Brokerage firm relationships.
• Manage an in-house licensed customs broker to ensure compliant import / export operations – documentation, broker oversight, and audits.
• Monitor legal changes and advise on organizational adaptation and impact minimization.
• Develop and maintain global policies for HTS classification, duty drawback, FTAs and document retention.
• Ensure policies and SOPs are thoroughly documented, accessible and regularly updated.
• Define, monitor, and present KPIs related to transportation costs, customs performance and delivery.
• Use data analytics to support strategic decisions (e.g. duty optimization, operational modeling, carrier selection, insource/outsource).
• Implement track & trace visibility tools; identify improvements and drive innovation.
• Build, mentor, and lead a high-performing team across regions.