Senior Manager, Customer Supply Chain Collaboration

Sol de Janeiro

Senior Manager responsible for customer supply chain collaboration at Sol de Janeiro. Managing relationships and operations to ensure effective supply chain execution and Amazon leadership.

Posted 6/25/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $110,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
The role focuses on building strong, performance‑driven operational partnerships with key customers, establishing clear governance and metrics, and driving continuous improvement across end‑to‑end supply chain execution.
This position works closely with Commercial, Planning, Finance, IT, Customer Experience, and external partners to ensure reliable, scalable, and cost‑effective operations.
In parallel, the role provides senior oversight and leadership for Amazon operations, ensuring strong execution, financial discipline, and readiness as the channel continues to grow.

Requirements

What you’ll need

Bachelor’s degree with 7–10+ years of experience in operations, supply chain, logistics, or e‑commerce environments.
Demonstrated experience owning operational relationships with large, complex customers or partners.
Strong financial and analytical acumen, including KPI development, cost‑to‑serve analysis, and P&L partnership.
Proven ability to lead cross‑functional initiatives and influence senior internal and external stakeholders.
People leadership experience, including managing managers and developing high‑performing teams.
Ability to travel up to 25% annually
Hands‑on experience with Amazon Seller Central and/or Vendor Central environments.
Experience supporting operations for large retail or wholesale customers.
Background in beauty, CPG, or consumer goods industries.
Experience working with or managing 3PLs and complex distribution networks.
Advanced proficiency in Excel, PowerPoint, and operational reporting tools; experience with ERP systems such as NetSuite or SAP.

Benefits

Comp & perks

Competitive salary and bonus program for full-time team members
Flexible hybrid work environment with opportunities for collaboration and growth
Inclusive culture that values diverse perspectives and celebrates individuality
The chance to be part of a fast-growing, award-winning global beauty brand

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operationssupply chainlogisticse-commerceKPI developmentcost-to-serve analysisP&L partnership3PL managementdistribution networksoperational reporting

Soft Skills

financial acumenanalytical acumencross-functional leadershipinfluencing stakeholderspeople leadershipteam developmentperformance-drivencontinuous improvementrelationship managementgovernance