Softcard (acquired by Google)

Outside Sales

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Outside Sales Professional

Customer Support

• Operates with a significant degree of independence and latitude, meets and communicates with current or new clients and third parties to gather information or to make presentations
• Conducts research and analysis to evaluate and identify marketing, sales, distribution, and business expansion opportunities
• May be responsible for leading a small group of staff that involves training, assigning project work and the technical review of their work
• Uses advanced analytical techniques and performs or supervises the technical evaluation of potential partners
• Troubleshoots and resolves issues pre/post sale
• Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships
• Supports strategic planning initiatives for growth and expansion, new product development, and other product or service-oriented activities
• Builds and maintains internal and external alliances working with existing clients and third parties at high levels
• Collaborates with internal groups and functions to engage appropriate resources
• Supports marketing and sales and helps to resolve customer service or vendor problems so business strategy goals can be achieved
• Participates in selling Motion's value proposition

Digital Customer Experience Manager

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Identify specific needs of customers and align solutions with NAPA's offerings
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Product Manager

• Responsible for complete product range lifecycle from New to Range through to end of life removal
• Maintaining the live product file on ERP systems
• Product cataloguing (Make model index) via aftermarket solutions and supporting the wider cataloguing business function
• Liaising with suppliers and internal stakeholders to ensure timely and accurate new product launches
• Carry out Supplier benchmark analysis including pricing and cross referencing.
• Working in conjunction with the supplier and internal Technical teams to produce and manage product factsheets, technical data and product notes
• Working closely with the Marketing and Sales teams to promote internal and external brand awareness
• Handling basic technical queries

Sales

• Strategic support for the CSO in day-to-day operations
• Preparation and follow-up for sales meetings, executive board appointments and key account meetings
• Sales controlling & reporting: preparation of sales KPIs, revenue forecasts and market analyses
• Analysis of sales processes, identification of optimization opportunities and driving projects to increase sales performance
• Central point of contact between the CSO, executive management, regional managers and key account managers
• Creation of target-group-specific sales presentations and materials for the CSO

Assistant to the Chief Sales Officer, m/f/d

Manager

• Je start en leidt projecten rondom elektrische en andere nieuwe aandrijftechnieken.
• Je ontwikkelt het NexDrive-concept verder en implementeert dit, inclusief de uitrol in België.
• Je bent het aanspreekpunt voor Europese collega’s en externe branchepartijen zoals BOVAG, RAI en RDW.
• Je werkt samen met opleidingscentra om trainingen rondom elektrificatie te organiseren en te verbeteren.
• Je bouwt aan een sterke overlegstructuur en stimuleert een cultuur waarin kwaliteit en service centraal staan.
• Je werkt aan innovatieve oplossingen die direct bijdragen aan de toekomst van autobedrijven in Nederland en België.

Project Manager

Director

• Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
• Monitor and ensure compliance with operational policies, safety standards, and company procedures.
• Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
• Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
• Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines.
• Produces accurate and timely financial reports and projections for the market.
• Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
• Collaborate with cross-functional teams to align operational initiatives with the business objectives.
• Works cross functionally with Sales market director to deliver key sales initiatives.
• Oversee inventory management processes to minimize shrinkage and optimize stock levels.
• Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
• Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

Market Director

• The Area Sales Manager plans, leads, organizes, and controls the activities of the assigned sales representatives within a specified area.
• Supports and enables the sales representatives by providing objectives, training, and direction.
• Provides customer service strategy and support for area and implements marketing initiatives.
• Analyzes and assesses market conditions and implements marketing initiatives.
• Analyzes and prepares sales forecasts and reports.
• Collaborates with sales force in setting and achieving short and long-term sales goals.
• Identifies critical skills for sales force and assesses and assigns sales territories.
• Reviews and audits expense reports.
• Prepares and administers sales budget.
• Accountable for territory profit margin and sales growth goals achieved through training and coaching sales force.
• Hires, trains, assesses, and evaluates staff performance.
• Coaches and directs the activities of the work group.
• Obtains and allocates resources as required.
• Interacts with other department heads and sales force to assure quality service levels.
• Identifies new sourcing opportunities and maintains current customer service levels.
• Coordinates special events, develops marketing tools, and assists the Division Vice President.

Area Sales Manager

Business Development Rep

• Develops and expands sales for Fleet / Government & Heavy-Duty accounts
• Completes registration and sign ups of all new MSA customers for Fleet & Government
• Presents, communicates, and sells Fleet prospects
• Works closely with NAPA Fleet HQ
• Hosts meetings in assigned territory
• Achieves territory quotas on sales and new accounts
• Provides top-notch customer service and communication
• Regularly visits current NAPA Fleet customers
• Executes weekly, monthly, and quarterly sales plans
• Attends, organizes, and manages key events and trade shows
• Performs other duties assigned

Outside Sales Professional

Digital Customer Experience Manager

Outside Sales Professional

Product Manager

Assistant to the Chief Sales Officer, m/f/d

Project Manager

Market Director

Area Sales Manager

Business Development Manager – Fleet/Heavy Duty Sales